Itunes wont recongnise iphone or ipod

i plugged my new iphone into the laptop and itunes told me i needed the new version of it, so i updated it. when it was finished i plugged in my phone again and still nothing works, same with my ipod. they charge but dont sync. iphone asks if i trust the computer and i press trust everytime, nothing happens. computer is authorised.

Hey Sylvie A.,
What application are you attempting to sync contacts from? Are you seeing an error?
Do you see the same error in another user account?
Try Resetting the Sync History in iSync applications preferences.
http://support.apple.com/kb/TA23030
If the issue persists, you can also try removing the SyncServices folder as described here:
http://support.apple.com/kb/TS1627
Jason

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