Itunes wont reconize my Ipod, what do I do?

My mom loaded the new ITunes and it wouldn't recognize our Ipods so I tried it on my old version of Itunes and now its not being recognized on either computer, what do we do?

HI mogo118,
does it show in your desktop when you connect you ipod to your computer but not in itunes if so I found this page from apple that could help your problem: http://support.apple.com/kb/TS1363?viewlocale=en_US

Similar Messages

  • ITunes wont reconize my iPod but my iPhone works fine - VISTA

    I know what you are saying...go through the 5 R's and all will be well. NO, this is the weirdest thing I've ever encountered. I just got this HP Laptop a couple of months ago...it has Vista installed on it. I downloaed iTunes 7.4 when I got my iPhone and it works fine. Then I tried to plug in my iPod nano (2nd Gen) and my iPod Photo with no luck. Windows wants me to locate the drive for the ipods because it can't find one.
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    Help Please....

    Thanks for the reply Tony. No, the computer is brand new as is the iPhone. I did manage to solve the problem though. As I stated, the iPhone was the first thing I plugged into this new Laptop, with a fresh new copy of iTunes. The iPhone worked fine, it's the iPods that were not reconized by Vista.
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    It's a VISTA BUG! Once you use that USB Driver for the phone, anyother Apple product will require you to manually go into the windows folder and have Vista find it again and use it for your iPod. I wouldn't be suprised if this was done intentionally by Microsoft to try to get people to use there MP3 Players instead of Apple.
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  • ITunes wont reconize my IPod it is brand new

    I just came back from the Apple store(litteraly) and i went into my room plugged in my ipod touch to my computer and logged into ITunes, my IPod Touch is brand new(litteraly) and ITunes wont read it. i tried all the usual things like olugging it back in again or turning it off then turning it on but even then it wont read my IPod. This isnt the first time i've had an IPod i just had one but it broke so i got a new one, i know perfectly well how to hook it up to itunes but it just wont work, please help me i really want to get all my music and apps onto my ipod.

    Try here:
    Can't connect to the iTunes Store
    Try changing he DNS to Google's 8.8.8.8

  • My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

    my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other  windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

    Try disabling the computer's antivirus and firewall for the network problem.
    Also for the original problem try the following if Ana's suggestions does not work
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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    I downloaded a film for my daughter from itunes onto the computer but it wont download onto her new ipod touch.
    Tried to download a different film direct onto ipod and it says it downloading but has been doing that for past two days.
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    HI mogo118,
    does it show in your desktop when you connect you ipod to your computer but not in itunes if so I found this page from apple that could help your problem: http://support.apple.com/kb/TS1363?viewlocale=en_US

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    my computer wont reconize my ipod in recovery mode. when i plug it it it doesnt even show up in itunes. what should i do?

    Contact Apple.

  • Im having problems with my iPod Touch 2nd gen. It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button Help?

    It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button when connecting the USB. Help?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
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    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Upgrading to Windows vista means itunes wont detect my ipod?? Help please.

    Recently upgraded to windows Vista. Big whopdeedo.
    But anyway, when I plug my ipod in, windows tries to update drivers for it, but of course failas horribly.
    However, this is having a knock on effect that means itunes wont detect my ipod. So, while my ipod recharges, I cannot sync it. Thus I can't add new songs and what-not.
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    Yes my ipod is jailbroken, but this has never proved an issue before.
    Its not just itunes that now wont recognise my ipod, my other software wont either, and they used to work with the jailbroken ipod.
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  • Itunes wont recognize my ipod touch 5th generation and i tried updating itunes to 11.0.1 but i cant

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  • Itunes wont recognize other ipods

    so the girlfriend is moving in and we are consolidating to one computer. now for some reason itunes wont recognize her ipod or any others. in the past we had to problems, now all it does is freeze up until i disconnect her ipod. i tried uninstalling itunes and reinstalling it with no luck. any ideas on what i can do?

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  • I just got an iPhone 4s, and want to sync some music to it, but itunes wont recognize the phone. what do i do to make the phone show up in itunes?

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    windows http://support.apple.com/kb/TS1538
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  • I recently had to have my computer fixed and now it wont reconize my ipod it wants me to erase to add more books to it is there a way around this i hate to reload all my music and books

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