ITunes wont update any iphone or ipod

when i plug my iphone or ipod into my computer itunes recognizes it and everything seems to be fine, it can show all files on the device and all songs. the problem is when i try to restore or update it wont do it. for the iphone 3G if i click the restore button nothing happens. same with the sync and update buttons. the same thing with my ipod nano 4th gen. if i try it on a different computer it will download the firmware and extract and install as its supposed to. but this computer wont do any of that. i have itunes 8.1.

neither library sync it
how do i make my laptop my default library then? with the same settings/playlists that are on my desktop? i download touchcopy09 which allowed me to transfer all songs/playlists over to my laptop to itunes which is how i have the same exact songs on both laptop and desktop
on my desktop, music only transfers over if i click and drag it to the iphone dropdown

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