Itunes wont work on my iPhone

I recently downloaded iOS 7 on my iphone and since then, i have not been able to use iTunes. When i click on the iTunes app, it opens but stops loading at a plain white screen with the menu bar on the bottom. I have shut off my phone, synced it to my computer, and reset my network setting. However, nothing has worked to fix the problem. Please help?

Hello SarahD99,
Thank you for using Apple Support Communities!
If the iTunes window is not loading properly, I would try closing all the apps that are running:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
          http://support.apple.com/kb/ht5137
Then restart the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If that does not resolve the issue, try the troubleshooting steps outlined in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Cheers,
Sterling

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