ITunes would not recognize my password. I have now reset it three times and it still will not let me log in.
For some reason iTunes is not allowing me to buy anything because it will not recognize my password no matter how many times I reset. I do not get the incorrect (red) password message, it just resets the login screen although my user name remains. Any suggestions? My password was recognized in order to log onto this site.
Hi, mandyfromlexington.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
I would need clarification on what you mean that you are unable to login to provide a better answer. However, check out the troubleshooting steps in the article below.
If your Apple ID has been locked
If all of the steps have been processed in the article above or this is not your issue, see the article below.
Contact Apple for help with Apple ID account security
Cheers,
Jason H.
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