ITunes wouldnt start on my Windows 7 64bit, I found the fault!!

My windows 7 64bit computer would not load the new iTunes 9, all downloaded and installed with no issues but it just would not fire the program up when the icon/or program from file was selected. Sorted it tho!! After hours of fiddling I have found the problem, of all things it is incompatible with the Apple program 'Bonjour Service!
Follow this and it should sort out the issue, well it did for me and takes only a few minutes and no hair loss!!
Go to start menu and click RUN (bottom RHS), in the address bar type- msconfig press return. This will open a new window, click on selective start up, click 'apply' now click on the services tab and scroll down to 'Bonjour Service' deselect this box then click 'apply' then click OK. A box will now ask you if you want to restart, click restart. Once the computer restarts it should work. I had to deselect each item in turn until iTunes worked so this took me hours, however, it should be much quicker for you!
Good luck to all!
Message was edited by: MXCrosser

Many thanks for your post. I've been trying for days to get this sorted and was getting well fed up with I-Tunes. Really thought i'd never get it working again. Tried un-installing it, loading older versions and they still wouldn't work.
Came across your suggestion by chance and top man - it worked..!!!!
How you even knew what to do is beyond me - but thanks so much. I really was pulling my hair out.
You need to put your post over the Web as there seem to be loads of people having the same trouble.
Thanks again.

Similar Messages

Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

Itunes is not working says windows is looking into the problem

itunes is not working says windows is looking into the problems

Hi mofins,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues with iTunes on your Windows machine, you may find the following article helpful:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Regards,
- Brenden

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I updated to itunes 11, uninstalled it according to directions, and re-installed itunes 10.7.021 for windows 64bit. Now Iget the message itunes library.itl cannot be read because it was created by an earlier version of itunes

I updated my computer to Itune 11, did not like it, and uninstalled it exactly according to directions. I re-installed Itune10.7.021 for Windows 64bit, but now I keep getting the message "The file itunes library.itl cannot be read because it was created by a newer version of itunes. How can I resolve this problem?

zepel has it, but perhaps some more detail will help.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Windows 64bit driver - why the silence?

I'm so dissapointed... My girlfriend gave me a gorgeous new ipod touch for Christmas and guess what, no 64 bit drivers. It's not like Windsows 64bit is a new operating system, it's been around for over 2 years! Why should I downgrade and have to buy a 32bit operating system?
To be honest I'm now furious with Apple. I've called them and when you ask when support will be given they 'don't know'! From what I can read this has been going on for 6 months. What do you have to do to get a straight answer from them? Why don't they issue a staement?
I see that they've been hurridly updating product compatability information online to apease the situation and balme it on itunes but itunes isn't the problem - i works fine. From what I can tell, it's that they never released a 64bit driver for the ipod touch or iphone. There's no mention of the lack of compatibility on the packaging or web shops, aren't there something about trade desciption laws? But Apple probably know that they won't have a massive returns problem as we all want iphones and ipod touches so much that we'll wait or find workarounds which is what I'm now spendning my holiday doing. It's a disgrace.

Hi James,
and welcome to Apple Discussions! I suggest that you use http://www.apple.com/feedback/ipodtouch.html to report feedback to Apple. These forae here are for questions about usage of products - which you doesn't seem to have - and for other users - not Apple - answering your questions.
Cheers,
Volker
P.S.: There are no DOS drivers, no AIX drivers, no HP/UX drivers as well, all of them being on the market as operating systems since more than 10 years... dang - logic is not always easy

Itunes 12 downloaded to my window 7 is missing the itunes store in the menu. How do I fix this.

the new itunes 12 updated to my windows 7 computer. I wanted to authorize my computer but could not because store is missing from the menu bar in itunes. I re loaded the program twice with the same problem. How do I fix this.

Hi soniakuz,
This article describes how to sign in to the iTunes Store in iTunes 12 -
iTunes 12 for Windows: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Best,
Brett L

HT1414 I'm trying to restore from an earlier backup but my iphone only shows the most recent. I'm on Windows Vista and found the backup folder. If I delete the recent files, will it force the iPhone to backup from the next older file? Why doesn't it show

I'm trying to recover a file and the app company said to restore from an earlier backup. My iPhone only shows the most recent backup. I've been searching the net for answers - I found the back up file and date sorted them (over 6mb of files). How can I get my iPhone to restore from an earlier backup?
I am on Windows Vista so I don't have Time Machine.
I have backed up the backup folder so if I mess it up, I have it in a separate place.
Can I just delete all the files with todays date in that backup folder and have it forced to the next oldest date?
Why doesn't the iPhone show a list of the least several backups.
Info:
iPhone 4S
Software version 5.1.1
Backed up to computer through iTunes (not iCloud)

As you backup the iPhone in iTunes, it overwrites the last backup. Files are kept as they are changed, so that would explain how you get different dates in your backup folder. The only backups that are saved and not overwritten are the ones done just prior to a restore. You do have the option to go back in time on a Windows computer, however depending on the last time you set a restore point in Windows, it could be back further than you are willing to go.

Error installing itunes 11.1.5 for windows(64bit)

The procedure entry point
?videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@
@@***@@$0A@VCrashOnOverflow@2@@***@@XZ could not be
located in the dymanic link library C:\Program Files (x86)\Common
Files\Apple\AppleApplication Support\WebKit.dll
and
iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 127)
It's broke :-( .

Try the following user tip:
iTunes for Windows 11.1.4.62 and 11.1.5.5: "The procedure entry point: ?videoTracks@QTMovie@ [...]" error messages when launching iTunes

My iTunes has started to hangup (windows XP). I even re-downloaded and re-installed.

This problem just stared this week.

Could you walk us through what happens when you try to connect to the Store, please?

I have been running Firefox on my PowerPC G5 for years and have just tried to install 4.0. When I attempt to start Firefox, a window opens telling me the application cannot be launched. I have installed it twice with the same result. What gives?

I have a PowerPC G5 quad core Mac with a pre-intel chip. I have been running Firefox successfully for over five years and have used every version in operation during that time. Tonight, I received notice that the latest version of 3.6 was ready to install and that I needed to restart. I did that and was taken to a page telling me that 4.0 was available for downloading and use. So I downloaded the new 4.0 and tried to install it in the typical Mac fashion. After clicking on the dmg, I dragged the icon into my applications folder and onto the dock. But when I click on the icon on the dock, I get the message: The application cannot be launched. 10661
When I try to launch by double clicking in the applications folder, I get the message: You cannot open the application Firefox because it is not supported on this system.
I had to go to your site using Safari of all things! I tried re-installing it with another download, and that one misbehaves in the same way. By the way, in case it matters, I still have 42 GB available on my hard drive and 5 GB of RAM.
There is one other funny thing. The Firefox icon from the disk image has a white circle with the slash through it on top of the fox and world symbol. That is what appears in my applications folder and in my dock. It appears to be saying NOT FIREFOX, as it would indicate in a NO U-TURN sign. What is this all about?

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

ITunes 11.1.4 and Windows 8.1 fix the problems?

Was wondering if I can download this? Past couple of time I tried to auto update, ITunes would crash and I had to delete everything apple and re-install an older version.
Thanks

Hello and thanks so much for your quick reply. I am at a standstill, because I have done those things already and it has not worked. The repair install procedure seemed to take place quickly, but the same thing happened again when I tried to uninstall it the program after that.... It seems to proceed, then the progress bar goes backward, and there it still is!
When I downloaded the Microsoft Fixit program and asked it to uninstall the Apple Mobile device Support, it started but then got stuck and I had to shut my computer off, as it froze everything up!
I'm hoping you can help..... This seems to be a problem with the new version, and it's frustrating, because I can't use Itunes on my computer at all till we find a solution.
Perhaps if I try to restore my computer to before the Itunes 11.1.4 uodate?
Thanks so much for your help,
Shirley 261

My iphone 4 displays connect to itunes on start however when you connect it to the PC it will not start. the apple icon comes on the goes off again. please advice

the iphone 4 runs iOS 4.3, it did not incur any physical damage. The phone went off and when i connected it to the charger it brought up the cable icon and arrow saying connect to itunes. i tried connecting to the PC however it will not boot. it only only starts to the point of displaying the apple sign and then restarts. this sequence repeats.
please advice on what to do?

you can try downloading tiny umbrella and kicking it out of dfu mode... that may or may not work other wise you will have to make a trip to the apple store for replacement

Itunes 11.1 crashes on Windows 7 when using the new radio

Sometimes it will take 30 minutes or more. Once it happens itunes player CANNOT be used unless you reboot. I believe the new radio maybe be using a port that Microsoft Lync uses. I have tried killing the process, but iTunes will not come back.

The issue is definitely with the new radio option. The issue seems to be the way the radio interacts with the iTunes store. It works for a while, then when it changes a song at some point, it seems it cannot talk to iTunes store. When that happens it will shut itself down. This does not happen with Internet or Songs/ Albums.

TS3212 Cannot install iTunes to my PC running Windows Vista. Message "The installer has insufficient privileges to access this directory....Log on as administrator." I am logged on as administrator. I am attempting to install from download by right-clicki

I've had iTunes on my PC forever. Because recent updates have aborted with the message:"The installer has insufficient privileges to access this directory... Log on as administrator," I am now attempting to download a fresh copy from the Apple website. Same message! I am logged on as administrator. I can download, then attempt to run by right-clicking on the installer and selecting, "Run as administrator" but that gets me only to the same point (and message) as attempting to install directly from the internet. I've never seen this message with any other download. What gives?

What's the precise name of the directory being mentioned? (Give the full file path, please.)

ITunes wouldnt start on my Windows 7 64bit, I found the fault!!

Similar Messages

Maybe you are looking for