ITunes x64 11.1.3.8 crash on launch

I just installed iTunes x64 Version 11.1.3.8 on Windows 7 Professional 64-bit and every time that I go to launch the application, I get a Windows error stating that "iTunes has stopped working" and the program closes. Any help or advice would be greatly appreciated.

Follow the below directions:
Click on the Windows "Start" button
right-click on "Computer" and choose "Properties"
Select "Advanced System Settings"
Click on the "Advanced" tab
Click "Environment Variables"
In the "System Variables" window scroll down and select "Path"
Click "Edit"
Go to the end of the line and make sure that you paste in the directory path to Apple Application Support (e.g. C:\program files (x86)\common files\apple\apple application support)

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    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.5 (10.5)
    Build Info:      iTunes-10509941~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [269]
    Date/Time:       2011-10-13 07:40:12.574 -0600
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          12917 sec
    Crashes Since Last Report:           11
    Per-App Interval Since Last Report:  183 sec
    Per-App Crashes Since Last Report:   11
    Anonymous UUID:                      7B569F24-C58C-47C3-B580-0978B0455A0C
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  • How can I get iTunes 11.1.5 to stop crashing every time I open it?

    Just yesterday, iTunes randomly started determining the audio volume for all of the songs in my library. I had my iPhone 5s connected to my computer via usb cable at the time because I was adding a new album. All of a sudden iTunes froze and then it crashed. I have not been able to successfully run iTunes since.
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    Process:    
    iTunes [37682]
    Path:       
    /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: 
    com.apple.iTunes
    Version:    
    11.1.5 (11.1.5)
    Build Info: 
    iTunes-1115011001005005~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [212]
    Responsible:
    iTunes [37682]
    User ID:    
    502
    Date/Time:  
    2014-04-02 14:22:46.145 -0400
    OS Version: 
    Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID: 
    Sleep/Wake UUID:
    Crashed Thread:  0  iTunes main  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000011ad63000
    VM Regions Near 0x11ad63000:
    MALLOC_LARGE      
    000000011ac5e000-000000011ad63000 [ 1044K] rw-/rwx SM=PRV 
    -->
    MALLOC_LARGE      
    000000011b21e000-000000011b31e000 [ 1024K] rw-/rwx SM=PRV 
    Thread 0 Crashed:: iTunes main  Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib        
    0x00007fff9088c768 strlen + 72
    1   com.apple.CoreFoundation 
    0x00007fff8a8f6e0e CFStringCreateWithCString + 30
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff9142b662 kevent64 + 10
    1   libdispatch.dylib        
    0x00007fff8ad9b43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib        
    0x00007fff8ad9b152 _dispatch_mgr_thread + 52
    Thread 2:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.mobiledevice   
    0x0000000112552701 __thr_AMRegisterForCallbacks + 217
    7   libdispatch.dylib        
    0x00007fff8ad992ad _dispatch_client_callout + 8
    8   libdispatch.dylib        
    0x00007fff8ad9b09e _dispatch_root_queue_drain + 326
    9   libdispatch.dylib        
    0x00007fff8ad9c193 _dispatch_worker_thread2 + 40
    10  libsystem_pthread.dylib  
    0x00007fff8b58eef8 _pthread_wqthread + 314
    11  libsystem_pthread.dylib  
    0x00007fff8b591fb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc77 _pthread_cond_wait + 787
    2   com.apple.iTunes         
    0x000000010b696408 0x10b692000 + 17416
    3   com.apple.iTunes         
    0x000000010bb0cd57 0x10b692000 + 4697431
    4   com.apple.iTunes         
    0x000000010bb0d486 0x10b692000 + 4699270
    5   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    6   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    7   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    8   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 5:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib   
    0x00007fff9142a9aa __select + 10
    1   com.apple.CoreFoundation 
    0x00007fff8a9aeb83 __CFSocketManager + 867
    2   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    3   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    4   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010bbbe7f0 0x10b692000 + 5425136
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b696325 0x10b692000 + 17189
    4   com.apple.iTunes         
    0x000000010b9062f6 0x10b692000 + 2573046
    5   com.apple.iTunes         
    0x000000010b9062cd 0x10b692000 + 2573005
    6   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    7   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.iTunes         
    0x000000010b696483 0x10b692000 + 17539
    3   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    4   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    5   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib   
    0x00007fff91429e02 __accept + 10
    1   com.apple.iTunes         
    0x000000010c2d7fbd 0x10b692000 + 12869565
    2   com.apple.iTunes         
    0x000000010c2befe3 0x10b692000 + 12767203
    3   com.apple.iTunes         
    0x000000010c2bef26 0x10b692000 + 12767014
    4   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    5   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib   
    0x00007fff91429e02 __accept + 10
    1   com.apple.iTunes         
    0x000000010c2d7fbd 0x10b692000 + 12869565
    2   com.apple.iTunes         
    0x000000010c2befe3 0x10b692000 + 12767203
    3   com.apple.iTunes         
    0x000000010c2bef26 0x10b692000 + 12767014
    4   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    5   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 13:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation     
    0x00007fff875f4967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation     
    0x00007fff875f476b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit         
    0x00007fff8f77d16e _NSEventThread + 144
    6   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    7   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    8   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b71840f 0x10b692000 + 549903
    4   com.apple.iTunes         
    0x000000010b79a993 0x10b692000 + 1083795
    5   com.apple.iTunes         
    0x000000010b7a1d45 0x10b692000 + 1113413
    6   com.apple.iTunes         
    0x000000010b799ed1 0x10b692000 + 1081041
    7   com.apple.iTunes         
    0x000000010b795187 0x10b692000 + 1061255
    8   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    9   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    10  libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    11  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b71840f 0x10b692000 + 549903
    4   com.apple.iTunes         
    0x000000010b7183ad 0x10b692000 + 549805
    5   com.apple.iTunes         
    0x000000010b71821a 0x10b692000 + 549402
    6   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    7   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 24:: com.apple.audio.IOThread.client
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.audio.CoreAudio
    0x00007fff8d160918 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
    3   com.apple.audio.CoreAudio
    0x00007fff8d1608a6 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
    4   com.apple.audio.CoreAudio
    0x00007fff8d15f02e HALC_ProxyIOContext::IOWorkLoop() + 950
    5   com.apple.audio.CoreAudio
    0x00007fff8d15ebcd HALC_ProxyIOContext::IOThreadEntry(void*) + 97
    6   com.apple.audio.CoreAudio
    0x00007fff8d15ea8d HALB_IOThread::Entry(void*) + 75
    7   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 25:
    0   libsystem_kernel.dylib   
    0x00007fff9142ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58ef08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff8b591fb9 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib   
    0x00007fff9142ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58ef08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff8b591fb9 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib   
    0x00007fff9142ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58ef08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff8b591fb9 start_wqthread + 13
    Thread 28:
    0   libsystem_kernel.dylib   
    0x00007fff9142ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58ef08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff8b591fb9 start_wqthread + 13
    Thread 29:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc77 _pthread_cond_wait + 787
    2   com.apple.iTunes         
    0x000000010b696408 0x10b692000 + 17416
    3   com.apple.iTunes         
    0x000000010b71840f 0x10b692000 + 549903
    4   com.apple.iTunes         
    0x000000010b7183ad 0x10b692000 + 549805
    5   com.apple.iTunes         
    0x000000010b71821a 0x10b692000 + 549402
    6   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    7   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 30:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b696325 0x10b692000 + 17189
    4   com.apple.iTunes         
    0x000000010bcf570c 0x10b692000 + 6698764
    5   com.apple.iTunes         
    0x000000010b9edc3a 0x10b692000 + 3521594
    6   com.apple.iTunes         
    0x000000010b9ec88a 0x10b692000 + 3516554
    7   com.apple.iTunes         
    0x000000010b9c1938 0x10b692000 + 3340600
    8   com.apple.iTunes         
    0x000000010b9bda32 0x10b692000 + 3324466
    9   com.apple.iTunes         
    0x000000010b71829e 0x10b692000 + 549534
    10  com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    11  libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    12  libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    13  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 31:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b696325 0x10b692000 + 17189
    4   com.apple.iTunes         
    0x000000010bcf570c 0x10b692000 + 6698764
    5   com.apple.iTunes         
    0x000000010b9edc3a 0x10b692000 + 3521594
    6   com.apple.iTunes         
    0x000000010b9ec88a 0x10b692000 + 3516554
    7   com.apple.iTunes         
    0x000000010b9c1938 0x10b692000 + 3340600
    8   com.apple.iTunes         
    0x000000010b9bda32 0x10b692000 + 3324466
    9   com.apple.iTunes         
    0x000000010b71829e 0x10b692000 + 549534
    10  com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    11  libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    12  libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    13  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 32:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 33:
    0   libsystem_kernel.dylib   
    0x00007fff91426a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff91425d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x00007fff8a963155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x00007fff8a962779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x00007fff8a9620b5 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation 
    0x00007fff8aa17811 CFRunLoopRun + 97
    6   com.apple.iTunes         
    0x000000010b6ad403 0x10b692000 + 111619
    7   com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    8   libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 34:
    0   libsystem_kernel.dylib   
    0x00007fff9142a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff8b58fc3b _pthread_cond_wait + 727
    2   com.apple.iTunes         
    0x000000010b6963cb 0x10b692000 + 17355
    3   com.apple.iTunes         
    0x000000010b696325 0x10b692000 + 17189
    4   com.apple.iTunes         
    0x000000010bcf570c 0x10b692000 + 6698764
    5   com.apple.iTunes         
    0x000000010b9edc3a 0x10b692000 + 3521594
    6   com.apple.iTunes         
    0x000000010b9ec88a 0x10b692000 + 3516554
    7   com.apple.iTunes         
    0x000000010b9c1938 0x10b692000 + 3340600
    8   com.apple.iTunes         
    0x000000010b9bda32 0x10b692000 + 3324466
    9   com.apple.iTunes         
    0x000000010b71829e 0x10b692000 + 549534
    10  com.apple.iTunes         
    0x000000010b69708d 0x10b692000 + 20621
    11  libsystem_pthread.dylib  
    0x00007fff8b58d899 _pthread_body + 138
    12  libsystem_pthread.dylib  
    0x00007fff8b58d72a _pthread_start + 137
    13  libsystem_pthread.dylib  
    0x00007fff8b591fc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0xffffffffffffc000  rbx: 0x000000011ad1f6ce  rcx: 0x000000000000000e  rdx: 0x000000011ad1f6ce
      rdi: 0x000000011ad63000  rsi: 0x0000000000000000  rbp: 0x00007fff54568dc0  rsp: 0x00007fff54568dc0
       r8: 0x00007fff54568fcc   r9: 0x0000000000000000  r10: 0x000000000000005b  r11: 0x0000618000869321
      r12: 0x00007fd4b2c9b938  r13: 0x0000000000000000  r14: 0x0000000008000100  r15: 0x0000000000000000
      rip: 0x00007fff9088c768  rfl: 0x0000000000010206  cr2: 0x000000011ad63000
    Logical CPU:
    0
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x10b692000 -   
    0x10cd3cff7  com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x10d118000 -   
    0x10d198ff7  com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x10d1dc000 -   
    0x10d207ff7  com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x10d241000 -   
    0x10d55ffe7  com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
    0x10d62a000 -   
    0x10d62efff  com.apple.agl (3.2.3 - AGL-3.2.3) <5358D6CD-D890-3D83-B0F3-1C96C0128430> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x10d63a000 -   
    0x10d63dfff  com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x10d64b000 -   
    0x10d977ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
    0x10d9a2000 -   
    0x10d9d9ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
    0x10d9eb000 -   
    0x10d9edff7  com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x10d9f2000 -   
    0x10dac8fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
    0x10dae7000 -   
    0x10db2aff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
    0x10ddd3000 -   
    0x10ddd7ffd  com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x10e77e000 -   
    0x10f4f3fff  com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x1120f6000 -   
    0x1120f9ff7  com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) <08330444-D369-3B4F-AE16-8E48F771CEEB> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
    0x112117000 -   
    0x11224bff7  com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
    0x112252000 -   
    0x112423fff  com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x1124cd000 -   
    0x1125beff7  com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x1126a6000 -   
    0x11289cfff  com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x113509000 -   
    0x11350fff7  com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
    0x119dbe000 -   
    0x119dc8ff7  AppleIntelSNBVA (8.24.11) <718970F7-A074-39F7-A7DF-AFD807935772> /System/Library/Extensions/AppleIntelSNBVA.bundle/Contents/MacOS/AppleIntelSNBV A
    0x11a22f000 -   
    0x11a2dbff7  com.apple.AppleGVAFramework (7.1.10 - 7.1.10) <3FD3AD06-ADCA-3F90-931C-9B8011328C87> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
    0x11a2ee000 -   
    0x11a3eafff  com.apple.AppleIntelHD3000GraphicsVADriver (8.24.11 - 8.2.4) <16ED5CA2-A838-3A5C-AF6A-C5B3AED90501> /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsVADriver
    0x11a42b000 -   
    0x11a472ff7  com.apple. AMDRadeonVADriver (1.20.11 - 1.2.0) <D70E0DAA-D4DB-342C-B9EC-B3053F57D6AE> /System/Library/Extensions/AMDRadeonVADriver.bundle/Contents/MacOS/AMDRadeonVAD river
    0x11a90f000 -   
    0x11ab8cfff  com.apple.CoreKE (1.7.0 - 1.7.0) <596CAF69-A1EA-33D6-9D2E-805DA761D3D8> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
    0x7fff63fa3000 -
    0x7fff63fd6817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
    0x7fff8555f000 -
    0x7fff856fbff3  com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff8598e000 -
    0x7fff85992fff  libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
    0x7fff85993000 -
    0x7fff859c8ffc  com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff859c9000 -
    0x7fff85a30ff7  com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
    0x7fff85a31000 -
    0x7fff85a4cfff  com.apple.DistributionKit (700 - 846) <13B5FB63-634A-342D-A508-FCC13A2236A5> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
    0x7fff85a4d000 -
    0x7fff85a9bfff  com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff85a9c000 -
    0x7fff85ae8ffe  com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
    0x7fff85b16000 -
    0x7fff86039fff  com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x7fff8603a000 -
    0x7fff8603dfff  com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x7fff8603e000 -
    0x7fff86042ff7  libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
    0x7fff861d8000 -
    0x7fff861d8fff  com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff861d9000 -
    0x7fff861fbfff  com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff861fc000 -
    0x7fff86284ff7  com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x7fff86285000 -
    0x7fff86287fff  com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
    0x7fff86288000 -
    0x7fff8629bff7  com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
    0x7fff8629c000 -
    0x

  • I have 5 devices authorized to my itunes account. 2 of them crashed but I am unable to authorize my new pc. From what I can see it looks like I may have to "deauthorize all" and then re authorize my current devices? Please help!

    I have 5 devices authorized to my itunes account. 2 of them crashed long ago.  Now that I have a new pc, I am unable to authorize it.  I think from what I've read that I should "deauthorize all" and then go back and authorize my current 3 devices.  Is this correct?  I have tons of music and need to make sure I won't lose anything.  I would sure appreciate the help!  Thanks!!!

    No that is not correct.
    Devices do not count toward the 5.  Authorization is only for computers, not iphone/ipod/ipad/Apple tv.
    You do not authorize or deauthorize devices at all.
    If you have reached the limit of 5 authorized COMPUTERS, then deauthorize all and the authorize the active COMPUTERS.

  • I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

    I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?

    See Corrupt iPod classic.
    tt2

  • My iTunes app on my iPhone keeps crashing every time i open it.

    Hello, is anyone having issues with the new iOS 7 update? Every since i updated my iPhone, my iTunes and various other apps keep crashing.
    Anyone have this problem, then figure out a solution?
    Thanks!

    ModName: msvcr80.dll
    ModVer: 8.0.50727.4053
    That's an odd one. It's one of your Microsoft Visual C runtime libraries.
    An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
    http://www.updatexp.com/scannow-sfc.html

  • TS1717 iTunes 11.3.0.54 consistently crashes on Windows 7

    iTunes 11.3.0.54 consistently crashes on my Windows 7 laptop, always when it tries to do something that depends on a connection with Apple (such as connecting to the Store, or Match). When I start iTunes in safe mode, everything works fine, including Store and Match. This article instructs me to remove all plugins, but it turns out that I don't have any (and yes, I do see hidden files). How can I fix this? Can I always start iTunes in safe mode, for example with a command line parameter?

    Hello MauritsH
    Have you tried uninstalling iTunes and its related software and then installing the latest version for your issue? Check out the steps below to get that going for you.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Regards,
    -Norm G.

  • HT201272 itunes was on mac book that crashed.  Did all steps to download purchased music onto new computer.  Only part of my purchased music was transferred to new computer.  Can't recover remainder of purchased music.

    itunes was on mac book that crashed.  Trying to move music and podcasts to wifes windows 7 pc.  Followed all steps for importing purchased items.   Only a portion of purchased music was transferred to new computer.  What to do???

    JustMeAndYou,
    For what it's worth ...
    Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups . (For most people, this will involve either CD's/DVD's or an external drive .)
    That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form on this page:
    http://www.apple.com/support/itunes/store/browser/
    Good Luck! But whatever the response from Apple, remember:
    Your music is valuable - please back it up!

  • Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

    Every time I click on a link to download an app the itunes store starts opening and then crashes?
    Iam using google chrome.

    I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
    Thanks,
    Dave

  • ITunes crashes on launch for all but one user

    iTunes works fine for me (main user), but it crashes for any other user. I've tried deleting and creating new accounts, but no matter what I do iTunes crashes on launch for any user but me. Here's the crash report:
    Date/Time: 2007-08-12 13:09:51.731 -0400
    OS Version: 10.4.10 (Build 8R218)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [93]
    Version: 7.3.2 (7.3.2)
    Build Version: 2
    Project Name: iTunes
    Source Version: 7320601
    PID: 340
    Thread: 0
    Exception: EXCBADINSTRUCTION (0x0002)
    Code[0]: 0x00000002
    Code[1]: 0x9980516c
    Thread 0 Crashed:
    0 com.apple.applescript 0x9980516c classifyobject_overfdes + 0
    1 com.apple.applescript 0x99804838 search_object + 40
    2 com.apple.applescript 0x99804d90 examine_objects + 300
    3 com.apple.applescript 0x99804660 Unwind_FindFDE + 148
    4 com.apple.applescript 0x998044c8 uwframe_statefor + 68
    5 com.apple.applescript 0x99804440 uwinit_context1 + 64
    6 com.apple.applescript 0x9980421c UnwindRaiseException + 52
    7 com.apple.applescript 0x998040e0 _cxathrow + 136
    8 com.apple.applescript 0x997fa684 TASParser::Parse(TTerminology*, TUASValue*, char const*, unsigned long) + 1184
    9 com.apple.applescript 0x997f3654 ASCompile(AEDesc const*, long, unsigned long*) + 524
    10 com.apple.applescript 0x997f3408 ASCompileExecute(AEDesc const*, unsigned long, long, unsigned long*) + 72
    11 ...ple.CoreServices.CarbonCore 0x90bdc090 CallComponentFunctionCommon + 1112
    12 com.apple.applescript 0x997e9418 AppleScriptComponent + 1712
    13 ...ple.CoreServices.CarbonCore 0x90bdbbd4 CallComponent + 260
    14 com.apple.applescript 0x997e8694 AGenericManager::HandleOSACall(ComponentParameters*) + 72
    15 com.apple.applescript 0x997e82e4 GenericComponent + 216
    16 ...ple.CoreServices.CarbonCore 0x90bdbbd4 CallComponent + 260
    17 com.apple.openscripting 0x930d7bc4 OSACompileExecute + 52
    18 com.apple.iTunes 0x002f6e58 0x1000 + 3104344
    19 com.apple.iTunes 0x002f726c 0x1000 + 3105388
    20 com.apple.iTunes 0x0025b8a4 0x1000 + 2468004
    21 com.apple.iTunes 0x00249f90 0x1000 + 2396048
    22 com.apple.CoreFoundation 0x907f1578 __CFRunLoopDoTimer + 184
    23 com.apple.CoreFoundation 0x907ddef8 __CFRunLoopRun + 1680
    24 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
    25 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
    26 com.apple.HIToolbox 0x9338048c GetNextEventMatchingMask + 400
    27 com.apple.HIToolbox 0x93380238 WNEInternal + 152
    28 com.apple.HIToolbox 0x9338018c WaitNextEvent + 76
    29 com.apple.iTunes 0x001a5180 0x1000 + 1720704
    30 com.apple.iTunes 0x0024a43c 0x1000 + 2397244
    31 com.apple.iTunes 0x0024aed0 0x1000 + 2399952
    32 com.apple.iTunes 0x0003be20 0x1000 + 241184
    33 com.apple.iTunes 0x0024b58c 0x1000 + 2401676
    34 com.apple.iTunes 0x0000a25c 0x1000 + 37468
    35 com.apple.iTunes 0x00009f60 0x1000 + 36704
    Thread 1:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
    3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
    4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
    4 com.apple.audio.CoreAudio 0x9145763c HALRunLoop::OwnThread(void*) + 264
    5 com.apple.audio.CoreAudio 0x914573dc CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 com.apple.iTunes 0x00232658 0x1000 + 2299480
    3 com.apple.iTunes 0x0031f16c 0x1000 + 3268972
    4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9001f88c select + 12
    1 com.apple.CoreFoundation 0x907f0434 __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 5:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 ...ple.CoreServices.CarbonCore 0x90befdc8 SwitchContexts + 96
    3 ...ple.CoreServices.CarbonCore 0x90be5a30 YieldToThread + 372
    4 ...ple.CoreServices.CarbonCore 0x90be58ac YieldToAnyThread + 20
    5 com.apple.iTunes 0x0025b710 0x1000 + 2467600
    6 com.apple.iTunes 0x00233244 0x1000 + 2302532
    7 com.apple.iTunes 0x0017936c 0x1000 + 1540972
    8 com.apple.iTunes 0x0017dbb8 0x1000 + 1559480
    9 com.apple.iTunes 0x0017e0cc 0x1000 + 1560780
    10 com.apple.iTunes 0x0017e59c 0x1000 + 1562012
    11 com.apple.iTunes 0x0017e6d0 0x1000 + 1562320
    12 com.apple.iTunes 0x0017ed84 0x1000 + 1564036
    13 com.apple.iTunes 0x0017f93c 0x1000 + 1567036
    14 com.apple.iTunes 0x001824d8 0x1000 + 1578200
    15 com.apple.iTunes 0x001826b0 0x1000 + 1578672
    16 com.apple.iTunes 0x0025b258 0x1000 + 2466392
    17 ...ple.CoreServices.CarbonCore 0x90befe6c InvokeThreadEntryUPP + 24
    18 ...ple.CoreServices.CarbonCore 0x90befa8c CooperativeThread + 220
    19 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 6:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
    4 com.apple.CoreFoundation 0x907ec90c CFRunLoopRun + 52
    5 com.apple.iTunes 0x00219254 0x1000 + 2196052
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 7:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 ...ple.CoreServices.CarbonCore 0x90befdc8 SwitchContexts + 96
    3 ...ple.CoreServices.CarbonCore 0x90be5a30 YieldToThread + 372
    4 ...ple.CoreServices.CarbonCore 0x90befd10 SetThreadState + 192
    5 com.apple.iTunes 0x00233218 0x1000 + 2302488
    6 com.apple.iTunes 0x00254a10 0x1000 + 2439696
    7 com.apple.iTunes 0x0025b258 0x1000 + 2466392
    8 ...ple.CoreServices.CarbonCore 0x90befe6c InvokeThreadEntryUPP + 24
    9 ...ple.CoreServices.CarbonCore 0x90befa8c CooperativeThread + 220
    10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x000000009980516c srr1: 0x100000000208f030 vrsave: 0x0000000000000000
    cr: 0x28822224 xer: 0x0000000020000000 lr: 0x0000000099804f0c ctr: 0x0000000000000000
    r0: 0x0000000000000000 r1: 0x00000000bfffcd70 r2: 0x000000001fe00000 r3: 0x0000000001999d60
    r4: 0x00000000982020c8 r5: 0x0000000000000002 r6: 0x0000000000000007 r7: 0x0000000000000000
    r8: 0x0000000001a0333e r9: 0x0000000001999d80 r10: 0x0000000001a0133a r11: 0x0000000084824222
    r12: 0x0000000090129660 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x0000000000000002
    r16: 0x00000000bfffde36 r17: 0x00000000000000fa r18: 0x0000000000000002 r19: 0x0000000002502ffc
    r20: 0x0000000000000001 r21: 0x0000000007f23350 r22: 0x00000000024fc200 r23: 0x0000000099808be8
    r24: 0x000000009980421b r25: 0x0000000001999d60 r26: 0x0000000001999d60 r27: 0x0000000000000000
    r28: 0x0000000001999d60 r29: 0x0000000000000000 r30: 0x00000000982020c8 r31: 0x0000000099804ea8
    Binary Images Description:
    0x1000 - 0xa02fff com.apple.iTunes 7.3.2 /Applications/iTunes.app/Contents/MacOS/iTunes
    0xe05000 - 0xea3fff com.apple.iTunes.iPodUpdater 7.1 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x1c59000 - 0x1ccafff com.DivXInc.DivXDecoder 6.2.2 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1cd8000 - 0x1dfcfff com.elgato.mpegsupport EyeTV MPEG Support 1.0.4 (build 35) (1.0.4) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
    0x1ec8000 - 0x1ee2fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x1ee7000 - 0x1f60fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x4788000 - 0x4986fff net.telestream.wmv.import 2.1.1.70 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
    0x49b5000 - 0x4b56fff net.telestream.wmv.advanced 2.1.1.70 /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
    0x4fec320 - 0x4fec3f0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x4fec460 - 0x4fec533 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x4feca40 - 0x4fecab7 CFMPriv_System PEF binary: CFMPriv_System
    0x4fecd90 - 0x4fece42 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x4fed2e0 - 0x4fed39b CFMPriv_Help PEF binary: CFMPriv_Help
    0x4fed3a0 - 0x4fed46a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x4fed470 - 0x4fed546 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x4fefc80 - 0x4fefd53 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x4fefdd0 - 0x4fefeb5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x4feff20 - 0x4fefff6 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
    0x4ff00c0 - 0x4ff017e CFMPriv_Print PEF binary: CFMPriv_Print
    0x4ff0190 - 0x4ff025d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x4ff02d0 - 0x4ff03b2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x4ff04d0 - 0x4ff05a3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x4ff05b0 - 0x4ff0683 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x4ff0750 - 0x4ff0812 CFMPriv_AE PEF binary: CFMPriv_AE
    0x4ff0820 - 0x4ff08e5 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x4ff1180 - 0x4ff1257 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x4ff12d0 - 0x4ff13b3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x4ff1420 - 0x4ff14fa CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x4ff1560 - 0x4ff1640 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x4ff16c0 - 0x4ff17a6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x4ff1870 - 0x4ff1947 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x4ff1950 - 0x4ff1a12 CFMPriv_QD PEF binary: CFMPriv_QD
    0x4ff1b00 - 0x4ff1be9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x51c5000 - 0x51c7fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x6be2000 - 0x6be3fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
    0x6dc3000 - 0x6ea1fff com.apple.audio.codecs.Components 1.4.9 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x7898000 - 0x7898fff com.apple.applescript.component 1.10.7 /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
    0x789b000 - 0x789bfff com.apple.osax.digihub 1.0 /System/Library/ScriptingAdditions/Digital Hub Scripting.osax/Contents/MacOS/Digital Hub Scripting
    0x7a39000 - 0x7a3a7b6 Adobe Unit Types PEF binary: Adobe Unit Types
    0x7a3c000 - 0x7a3efff com.apple.PDFImporter 1.6 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
    0x7c69000 - 0x7c6cfff Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
    0x7cf1000 - 0x7d2efff com.apple.osax.standardadditions 1.10.7 (???) /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/Standa rdAdditions
    0x7d3c000 - 0x7d8b3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x3c390000 - 0x3c3b4fff com.apple.mobiledevice 1.01 (1.0) /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x41840000 - 0x41866fff com.apple.CoreMediaPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x419b0000 - 0x419effff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x41a30000 - 0x41a35fff com.apple.CoreMediaAuthoringPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
    0x70000000 - 0x700fcfff com.apple.audio.units.Components 1.4.5 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
    0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
    0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
    0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
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