Itunes64.msi can not be found.

I keep getting this error message and can not Uninstall iTunes to install new update.  Please help!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • C:\users\owwner\AppData\local\apple\applesoftwareupdate\itunes64.msi can not be found

    itunes on my boys computer got corrupt.  I believe it was when I tried updating.  Anyhow, I have downloaded teh current itunes file from apple and when I install it a window comes up that says it can not find C;\users\owner\appdata\local\apple\applesoftwareupdate\itunes64.msi
    I have done a search all over the computer and that file does not exist.  I tried repairing itunes in control panel and it comes up with the same message.  I tried deleting itunes in control panel and the same thing.
    I tried deleting all files that contained itunes or apple in my compter because I thought there might be some hidden file that was saying there was an older version still installed and keeping if from installing right.
    Any ideas how to get itunes back on this computer?  It will not load.
    kevin

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1923 Hello... I can't update my iTunes... Everytime I tried, it says (itunes64.msi) can't be found... Any pointers...? Happy Holidays...

    Can't update my iTunes... Everytime (iTunes64.msi) can't be found pop up... Any pointers...? Thanks...

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Trying to update itunes but getting error message bonjour.msi can not be found

    Trying to update itunes but keep getting an error message ..... bonjour.msi file missing ? Anyone having this problem and if so how do you correct it?

    i get the same message and am going crazy trying to fix it.mine gives me the option to search for this file, but i can't find the file.itunes then forces me to quit instalation at this point. when i try to un install itunes, it won't let me, HELP

  • How do I remove iTunes 10.2.2.12 from computer? I get a message that iTunes.msi file can not be found, so I can't remove it. Help

    How do I remove iTunes 10.2.2.12 from Windows XP?
    I get a message that iTunes.msi can not be found or is corrupted.
    I want to install latest version, but can't get remove older version.

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • I can't update or delete (to reinstall) iTunes.  I get a message that "iTunes.msi" can't be found or is not available.  It's there but may be corrupted?  Any suggestions?

    I can't update or delete (to reinstall) iTunes.  I get a message that "iTunes.msi" can't be found or is not available.  It's there but may be corrupted?  Any suggestions?

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Itunes update to the latest version I get a error message that Itunes64.msi is not a valid installation package?

    I recently tried updating to the latest version of Itunes, never had a problem, after downloading the installer attempts the undate I get a dialog box telling me to  locate the installer package, I locate the download and I get a message:
    the file C: users\eric\appdata\apple\applesoftwareupdate\itunes64.msi is not a vaild insallation package for the product Itunes. Try to find the installation package "itunes64.msi" in a folder from which you can install itunes.
    I cant even install because I get the same message.  

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • This application requires a version of Adobe AIR which can not be found

    After installing Adobe AIR 3.7 on a new computer with Windows 7 Ultimate 64 bit and try to use applications that need this program, I get a warning window with this message: This application requires a version of Adobe AIR which can not be found. Download the latest version of runtime at http:// .......
    When trying to uninstall it stops me with the same message described above. I managed to uninstall it by using a specific software to uninstallations, which it does, but to re-install the same thing happens. Also try it with AIR 2.6. Can anyone help me with this problem?
    The install.log file:
    [2013-05-11:01:07:44] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-05-11:01:07:44] Commandline is:
    [2013-05-11:01:07:44] No installed runtime detected
    [2013-05-11:01:08:36] Relaunching with elevation
    [2013-05-11:01:08:36] Launching subprocess with commandline c:\users\provini\appdata\local\temp\air6057.tmp\adobe air installer.exe -ei
    [2013-05-11:01:08:38] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-05-11:01:08:38] Commandline is: -stdio \\.\pipe\AIR_4720_0 -ei
    [2013-05-11:01:08:38] No installed runtime detected
    [2013-05-11:01:08:38] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-05-11:01:08:38] Reinstalling c:\users\provini\appdata\local\temp\air6057.tmp\setup.msi
    [2013-05-11:01:08:40] Runtime Installer end with exit code 0
    [2013-05-11:01:08:40] Elevated install completed
    [2013-05-11:01:08:44] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2013-05-11:01:08:44] Runtime Installer end with exit code 5

    I'm sorry you're running into installation issues with AIR.  Microsoft has released a utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
    Microsoft Install and Uninstall Fix It
    Another alternative is to create a new, temporary user account and install AIR from there.  Once installed, go back to your normal account and try running your AIR app again.

  • The file 'C:\Users\netrgm\AppData\Local\Apple\Apple Software Update\iTunes64.msi' is not a valid installation package

    I am currently at iTunes version 10.5.1.42. It is telling me there is an update. It downloads and trys to install version 10.5.2 but i keep getting this error message:
    The file 'C:\Users\netrgm\AppData\Local\Apple\Apple Software Update\iTunes64.msi' is not a valid installation package for the product iTunes.
    Try to find the installation package 'iTunes64.msi' in a folder from which you can install iTunes.
    The file is in the directory that is looking in, but it doesnt seem to think it is valid. I have tried several times over the last week or 2.

    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

    I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Long running reports end successfully - present s "page can not be found"

    Long running reports and browser timeouts - page can not be found"
    We are launching Oracle 9i Reports from a Portal 9ias (release 9.0.2.2) system. We are in production with about 100 users. It is not going well with respect to Report problems.
    We have the following problems:
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    We are at our wits end with Oracle Support and the Oracle Portal and Reports product.
    As I said, I am launching Oracle Reports 9i from a Portal 9.0.2.2 application. I have several long running reports that complete successfully but return to the user an error "Page can not be found". Meta-link Note: 189454.1 suggests a modification to ReceiveTimeout parameter in the pc registry. We set the ReceiveTimeout parameter to 7200000. This did not solve the problem. Users still receive "Page can not be found".
    Is there a report server side setting that we must set also ... or some other setting we should check?
    I need to solve this issue. Is there someone out there that can help? Are there other people having similar Oracle Reports issues? According to Oracle Support we are the only people with these issues. Are we?

    1) If you can reproduce the Reports Hanging issue consistently you can push Oracle Support to file a bug.
    2) I am not sure about this now, but again you can take this to Oracle Support and push for resolution.
    3) There are some problems with IE - Adobe integration. This is not a Reports bug. You can try
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    (b) Use IE latest version. (or some other browser like Netscape )
    [ You can roll back the ReceiveTimeout param change you made to see the impacts one at a time ]
    1) To confirm that this is a Adobe - IE pdf problem run the same report to htmlcss, rtf. If these come fine, then we can ascertain that this is Adobe - IE issue.
    2) Give http://host:port/reports/rwservlet/showjobs?server=server_name. You can see all the jobs and their jobids. For the concerned jobs you can click and see whether output is actually generated or not.
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  • I am trying to open iTunes on my Windows 7 PC and am getting the following message...the itunes library can not be found or created.  The default location for this file is in the "iTunes" folder in the "Music" folder.  Any ideas?

    I am trying to open iTunes on my Windows 7 PC and am getting the following message...the itunes library can not be found or created.  The default location for this file is in the "iTunes" folder in the "Music" folder.  Any ideas?

    Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
    Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
    Operating System
    Default location of iTunes library
    Microsoft Windows XP
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    Microsoft Windows Vista
    \Users\[your username]\Music\iTunes\
    Microsoft Windows 7
    \Users\[your username]\My Music\iTunes\
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  • After upgrading to Lion, my Canon 7d can not be found.

    After upgrading to Lion, my Canon 7d can not be found.  I have used the USB connection to connect to my camera for several years with no problems, until now.  I have reset the SMC, by powering off the computer and unplugging everything for approx 30 minutes.  There are no new drivers available and any assistance will be appreciated.

    I was having the same issue after upgrading to Lion OSX. I searched the web and found many people had the same problem but no solution so...
    I called Canon and they told me to run 'Image Capture' its part of the Canon Software Suite so you should have it and then try downloading the pictures like you usually do. I use 'Image Browser' and with 'Image Capture' running in the background it works perfectly now.
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  • I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?

    I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?

    I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
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  • How can I relocate songs from my Itunes? Itunes tells me that the original files can not be found! can someone help?

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    punzete wrote:
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