Itunes64.msi error :(

I have tried everything so far, but nothing has worked. I have uninstalled, reinstalled nothing. I have repaired, still nothing. It says can't find 'iTunes64.msi'. I have even did the 'Regedit' but still no results. So please anyone I am dying to get my life filled with my music on iTunes. Thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

I cannot update itunes to 10.2.2. Missing itunes64.msi error.

I have had Itunes for years. I've never received an error before. When I go to update Itunes+Quicktime I get an error saying itunes64.msi is missing. I tried uninstalling it and it won't uninstall because itunes64.msi is missing. It says it should be under Users\Cindy\App Data\Local\Apple\Apple SoftwareUpdate.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I am trying to download itunes 10.6 and keep getting this error message, "The feature you are trying to use is on a network resource that is unavailable to a folder containing installation package itunes64.msi". What do I need to do?

I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi". Where do I find this or how do I get it?

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

While updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance

while updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can not update itunes. Error of missing file itunes64.msi

I am trying to update my iTunes software to version 11.0.1. I am running windows 7. I get an error message itunes64.msi is missing. (within the message it says the feature is on a network that is unavailable). When I google it there are many references to this error, but no quick and easy solution. Any thoughts?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Itunes update to the latest version I get a error message that Itunes64.msi is not a valid installation package?

I recently tried updating to the latest version of Itunes, never had a problem, after downloading the installer attempts the undate I get a dialog box telling me to locate the installer package, I locate the download and I get a message:
the file C: users\eric\appdata\apple\applesoftwareupdate\itunes64.msi is not a vaild insallation package for the product Itunes. Try to find the installation package "itunes64.msi" in a folder from which you can install itunes.
I cant even install because I get the same message.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1923 I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi.

I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi. where is it suppose to be?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Error 2 iTunes64.msi not found

I am getting an error that says Error 2 iTunes64.msi not found when trying to install Itunes in my windows laptop.

Hello Juan_fran,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues. I have included some additional information about the specific error:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#2
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??

anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??Ive tried unistalling previous version but same message comes up

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Having trouble with itunes update. Error with itunes64.msi. Windows 8.1 64 bit. Thanks.

Having trouble with itunes update. Error with itunes64.msi. Windows 8.1 64 bit. I tried uninstalling, but I am stuck now trying to reinstall.
It says itcan't find the itunes64.msi destination folder.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS1718 I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ITunes error message - missing iTunes64.msi on win7 64bit

I tried to update iTunes to the newest version - after downloading I receive the following error message: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
The path in the box is 'C:\Users\DebbieCleaveley\AppData\Local\Apple\Apple Software Update\'
Then I get "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.2.1.1\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes"
I've hunted for a solution and found that back in 2008 this error seemed to be quite common and the solution was a Microsoft program called "MS Installer Cleanup Utility" which is no longer available.
I then tried uninstalling iTunes all together, to no avail. I get the same error. "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
So I cannot delete the old one, find the missing folder or do anything .... please help !

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing.

How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2

Get network error reading file C:\windows\installer\iTunes64.msi

when installing 64bit itunes on windows 7, an error occurs in C:\windows\installer\iTunes64.msi then the install crashes

OK what finally got me over the ridge on this one was searching for and installing and running Windows Installer CleanUp.
http://support.microsoft.com/kb/290301
Despite all the removal and cleaning and scrubbing and all the other remedial steps found on about 5 threads and 3 boards, the last time I tried it all over again I also as a final step used the above utility. It spotted some entry or something from iTunes past installation attempt or something (probably sometime I got Quicktime and it also tried to install iTunes but I removed it, and had since forgotten it.)
I have no idea what dark corner of the registry or someplace it was hiding, considering all the systematic slash and burn of the other steps previously tried, but this worked.

Itunes64.msi error :(

Similar Messages

Maybe you are looking for