Itunes7 and a non-mounting iPod

After upgrading to v7 (what a mistake). My iPod now no longer appears in iTunes unless I first delete the c:\program files\ipod directory.
It also no longer automatically launches iTunes and finally seems to be 'updating' for ever.
Is it me!
Was itunes 7 tested and released or did it just escape?
If you haven't upgraded yet - DON'T - really, it's not worth the effort. Yes it supports the movies and TV shows that you can't buy for another few months but other than that it's useless.
(and apparently my problems are mild compared to some!)
iPod Photo 60GB Windows XP Pro not impressed.

and I have just noticed that after using iTunes my sound is screwed until I reboot, no sound anywhere.
really, really poor.
I'm going back to 605 if I can.
This is a terrible advert for Apple, more testing, less bugs.

Similar Messages

Force Reboot and Disk Boot to Restore Non Mounting iPods

My 3rd Nano 3G worked great until I added Calendar and Contact Synching. After that the crashing came back, and I could not get it to mount even though the disk mode was displayed on the screen.
After much head scratching, I looked up on the diagnostics and found a way to force it into basic disk mode:
- press Select and Menu to RESET, when the Apple shows:
- press Select and Start/Stop to force the USB disk mode, you will notice the screen looks different from the standard connection mode.
After that I was able to Restore to wipe the iPod and put the regular content back on. I will avoid photos, contacts, and calendar for now.
Saved myself another trip to the friendly Apple store...

I assume you've figure out that iTunes does NOT work for syncing calendars+contacts (even though it's supposed to). I went back to my old iGadget to do this and more. I highly recommend checking it out @ www.ipodsoft.com

Removal of non-mounted iPod Shuffle causes total crash or kernel panic

This one has me stumped. Here's what happens:
I leave my shuffle plugged in most of the time. Sometimes when my computer starts up, it doesn't "see" the shuffle on the desktop or in iTunes, and other times, everything seems fine, and I "eject" the shuffle in iTunes.
In either case, when I remove it from the USB port, my Mac (G4 MDD Dual 1GHz PPC, 10.4.11)"crashes." I don't know if what I'm seeing is a "kernel panic" which I have come to associate with strange text scrolling down the left side of the screen. What I get is a translucent gray screen that drops down quickly over the monitor, with a message in several languages saying something to the effect of "The Mac Must Be Restarted."
I have reset & restored the shuffle a few times. I have rebuilt my iTunes library. I have run Techtool, Disk Utility, Disk Warrior on the Mac and all checks out. I don't think I have any other USB issues as keyboard, wireless mouse, headset charger and Palm pilot all are OK.
What is this type of crash called, and how do I fix this issue?

No dock... this is a first generation shuffle.
I have it plugged in to a powered hub which is plugged in to a Macally USB2 card.
I know about the 3rd party wake from sleep issues, but my Mac is set to not sleep.
I've been doing it that way for a few years w/o problems.
Nothing has changed in my hardware setup since well before this started happening.
I'll see about plugging directly in to the Mac. Problem is, the ports are pretty inaccessible, and syncing on a USB 1 port is just awful.

Folder icon, can't mount ipod in updater, ipod not being shown anywhere

I have reset ipod,uninstalled and reinstalled itunes and ipod, downloaded the latest itunes and ipod updater, and tried to go into updater to restore or update ipod and message has said "service error","internal error", and "can't mount ipod". I really feel helpless and frustrated. Please help me.

Itunes doesnt Recognize iPod
-Taps-

Can`t mount ipod and format error

installed updater 2005-11-17 and itunes6 but my 3rd gen 20gb ipod behaves strange. iPod had been unused for a couple of months following a house move. Ipod SETTINGS>ABOUT says 0 (none!) songs - about 14gb used 5 free. Updater just seems to "hang". Both usb and firewire.
If i start updater and connect iPod i regularly get "cant mount ipod" - but if I connect it and walk away for a while (ipod then appears in my computer as a removable drive) then updater reports ipod details as N/A ( like serial no. - N/A name - N/A format -N/A) then suggests to restore.
After a lengthy period i get "disk format error" (or similar wording.
Disk Mode also unhelpful as is Drive Letter change.
Have tried all on iPod 101.
Only solution appears to be hooking upto a mac which i dont have !
Surely I can format with some other software on a PC.
Why does it take so long for Updater to do something.
Updates BOTH my daughters 4gb Minis in a flash !
Same responce on 3 different PCs !
Any Advice ?
Also posted in using your ipod

If windows can see the iPod check what drive letter it has allocated to the iPod and make sure it is sensible and does not clash with any other drive (i.e. not A: - C:, not a drive letter used by another device or a mapped network drive). Try using a free letter such as I:
If windows does not see the iPod (even in disk mode) then try uninstalling and reinstalling the iPod software.

HT201406 i have a frozen ipod touch the screen has multicolored vertical lines and is non responsive any ideas?

i have an i pod touch which appears to be frozen it has multicoloured vertical lines on the screen and is non responsive has anyone had the same probs

If that does not work:
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Circle with a Slash Through it and Non-Mounting Hard Drive

Hello,
So I have a Macbook Pro (Early 2011) and the other day it was installing some update. It turned off, so I went upstairs to plug it in but once I powered it on and logged in it just shows a circle with a slash on it. The guest user account works fine. After researching on Google, I found out that the circle with slash means its missing boot files and I should try reinstalling the os with an archive and install. It wouldn't show up as a valid partition to recover from. In disk utility, the main hard drive shows up, the Macintosh HD shows up as well but is greyed out and will not mount. I just need to copy the files off it, and then I can do a clean install of the OS.
This is what I get when I try to repair the main hard drive from disk utility:
Verifying and repairing partition map for “Seagate FreeAgent Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Checking storage system
Checking volume.
disk3s2: Scan for Volume Headers
disk3s2: Scan for Disk Labels
Logical Volume Group C948DC54-AFC3-4E89-81C5-518FEBD8E2AB spans 1 device
Logical Volume Group has a 16 MB Metadata Volume with double redundancy
Start scanning metadata for a valid checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Load and verify Transaction Segment
Incorporate 1 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Unable to bootstrap transaction group 3803: inconsistent crosscheck
Continue scanning metadata for an older checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Unable to bootstrap transaction group 3802: inconsistent crosscheck
Continue scanning metadata for an older checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Unable to bootstrap transaction group 3801: inconsistent crosscheck
Continue scanning metadata for an older checkpoint
Load and verify Segment Headers
Load and verify Checkpoint Payload
Load and verify Transaction Segment
Incorporate 0 newer non-checkpoint transactions
Load and verify Virtual Address Table
Load and verify Segment Usage Table
Unable to bootstrap transaction group 3800: inconsistent crosscheck
No valid commit checkpoint found
The volume C948DC54-AFC3-4E89-81C5-518FEBD8E2AB was found corrupt and can not be repaired.
Problems were encountered during repair of the partition map
Error: Storage system verify or repair failed.
Also, I tried disk warrior but it doesn't show up as one of the drives available to repair. I'm running Lion on my machine.
Any ideas?? Thanks in advance.

SokrMan wrote:
The volume C948DC54-AFC3-4E89-81C5-518FEBD8E2AB was found corrupt and can not be repaired.
Problems were encountered during repair of the partition map
First off, thanks for being so detailed it saves a lot of trouble.
What has occured is your GUID partition map has become corrupted, this small hidden section on the drive is responsible for telling the hardware what and sizes of the partitions are on that drive. (OS X Lion, Lion Recovery and EFI)
The only way to rebuild the partition map is to erase and reformat the ENTIRE drive, including the hidden Lion Recovery Partition (which you booted into (Command R) to use Disk Utility to try to repair the drive.) Obviously this can't be done from the same drive booted from.
Unfortunatly with OS X 10.7 Apple didn't provide OS X install disks to install OS X onto a external drive or to boot from to perform the complete erase and reformat of the entire drive.
However if you have a blank powered external drive and a fast, reliable Internet connection (AppleID and password), you can Command R boot into Lion Recovery, format the external drive (Disk Utility: Partition: Options: GUID, Format: OS X Ext. J) and then install Lion from Apple's servers onto the external drive.
Once you have that, reboot holding the Option key down (wired keyboard) and select the external drive to boot from. Once you go through setup, try to grab your files off the internal drive.
(DataRescue can be used to recover deleted or corrupt file structure files directly from the 1's and 0's on the drive itself, it's $99, but a option if for some reason you can't do it manually via drag and drop)
Once you have all your files off the machine (make another copy to another drive and disconnect that drive), use Disk Utility (booted on the external drive, it's in the Utilities folder) to select the entire internal drive (drive makers name and size) and perform a Erase with Security Option Zero All Data. This will take a few hours so wait it out. What this will do is force 0's to every bit on the drive, if the hardware detects a bad sector it will map that bad sector off. (I suspect you have a failed sector in your GUID parititon map.)
Once that's complete, check the Partition tab: that Options is GUID and Format is OS X Extended (j)
Now if you have a newer Mac, if you reboot normally (no external drive connected) the Mac itself should install either the Lion Recovery Partition or combined with OS X all by itself over the Internet, I haven't seen or done this yet, so you'll be poineering this aspect. If you get Lion Recovery, then simply boot into it (Command R) and install Lion onto the Lion Partition.
Then go about installing all your apps first, then create a same named user as the old one (different password is fine) if you didn't use the same name as before, and then connect the external drive and transfer your contents of your User file folders (Music, Pictures, Movies etc) into their same name folders on the new setup, don't change anything, just select all and drag and drop, replace. By using the same user name, it preserves your itunes playlists and other data that depends upon correct user pathnames to the secondary files. If you start moving things around you'll lose the pathnames to your secondary files (songs). If your permissions are off, Finder: Get Info to set all (including down inside folders) to your new username.
If Internet Recovery doesn't work, option boot from the external drive and download Carbon Copy Cloner (free to use, donations accepted) and learn how to clone both your Lion Recovery Partition and OS X Lion Partition back onto your internal drive.
http://www.bombich.com/
https://support.apple.com/kb/HT4718
If by some chance you don't have a fast, relaible Internet connection your going to have ot take your machine to someplace that does, or have Apple fix the mess they caused by not supplying boot disks.
You can opt to buy the $69 Lion USB thumb drive, you can option boot off of that and perform the same functions above onto a external drive to boot from and recover your files.

I had to restore my iPod and now none of the songs want to play.

I had to restore my iPod and now none of the songs want to play. I press play, it goes to the song screen, then around 5 seconds pass without the song starting and then it skips to the next song where the same thing happens. And that just keeps happening over and over and over again. Also when I plug in the iPod, the pinwheel shows up on iTunes for a while and then the 13010 error message pops up but the iPod still shows up in iTunes. I'm so lost. Please help!

See Here
Unable to Update or Restore
http://support.apple.com/kb/HT1808

Ipod wont recognise on pc and comes up with can't mount ipod

Yea my ipod keeps flashing with do not disconect and it is annoyin me then i disconect it after bout 5 minutes of waiting them my come displays can't mount ipod if anyone can help would love to hear thankss

- Try placing the iPod in Recovery Mode and then restoring
- Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer.

I have a ipad2, ipad3, and iPod touch that had location service working and now none of them can use location service. I have tried so many recommended tweaks but none have helped. So frustrating! Can anyone help ?

I have a ipad2, ipad3, and iPod touch that had location service working and now none of them can use location service. I have tried so many recommended tweaks but none have helped. So frustrating! Can anyone help ? Wifi only devices

Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.

HT1320 how can i save me data stored on a non responding ipod classic and says you need to format before using it?

how can i save me data stored on a non responding ipod classic and says you need to format before using it?
in another way : how can i save my date stored on my classic iPOD as a external hard .... when that msgs appears .... volume doesn't contain a recognized file system , make sure the file system is loaded .... then , you need to format ??? can anyone help ?

It sounds like the iPod's storage has data corruption. You may be able to treat it like an external drive and use data recovery software on it, but it probably won't work because the system is telling you that the drive needs to be formatted before it is recognized.
If the problem is data corruption and there is no hardware-related problem on the iPod's hard drive, a Restore should fix the problem. But this will obviously erase the iPod's hard drive.

Replacement Ipod 1.4 not recognized on PC and Updater "Can't mount Ipod"

I just received a replacement Ipod mini 1.4 which is formatted for Mac. When I run the most recent version of the updater, I get an error message that states "Can't mount IPod".
My Ipod no longer shows up in the "My computer" menu when I connect it to my PC, the only place it shows is in the actual usb hub in the device manager.
I tried all the actions in the following link to no avail (http://docs.info.apple.com/article.html?artnum=61711).
Please help!
Note: I am leaning toward the illiterate side of computer literacy so please bear with.
2nd Generation Ipod mini 1.4 Windows XP Pro

the same thing happened to me, and no, itunes doesn't recognize it.
ephpod also doesn't recognize it, and neither does ipodwizard. i removed itunes and installed 6.0.5 and that also doesn't recognize it.
i downloaded an older ipod updater exe (from 3-23, before it became integrated into itunes 7) and even that won't recognize it.
i went back to itunes 7, and when i run an itunes diagnostic i get all green lights except the bottom, which means itunes can't tell that it's hooked up.
but i see it in my computer, and the details still say that it has the data on it.
also, when i try to use it normally there are no songs on it. the details say 0 songs, etc, but still says 22gb of space taken.
i'm running windows xp, service pack 2, itunes 7, and am using a 5g 30gb video ipod. the ipod says that it is firmware version 1.2

My brother used a non apple charger and it disabled his iPod touch 5th generation what do I do

my brother used a non apple charger and it disabled his ipod for over 40 years what do I do?

Either wait which is not practical or
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My ipod internet is not working :( the password is right but it keeps loading and loading non stop :( please help

my ipod internet wont stop loading :/ everything is right the computer works the xbox live and everything but my ipod please PLEASE help

Try resetting your iPod and then reconnect it to the Internet. If that won't work, I may suggest for you to do recover.

Formatting a Non-Existant iPod

Hello,
My problem is simple, either unsolvably so, or i am a moron. The ipod photo comes up with the classic signs listed on your page, sad ipod, half charged battery and doesnt show up on my windows PC.
as a last resort i have chosen to format or "restore" the unresponsive "white pocket sound box" however to repeat what i said earlyer, it "doesnt show up on my windows PC."
this includes the latest iPod Updater
I'm out of ideas, do i send it off and call it a wrap?
Anything would be good
Cheers.
(P.S. no access to a MAC)

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Itunes7 and a non-mounting iPod

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