ITunes8 -- all optical drives stopped working

After installing iTunes 8, all my optical drives stopped working. Windows simply didn't recognize them. Device manager said they were missing. However the BIOS found them. Uninstalling iTunes8 fixed it.
However, like everyone else here, now I can't return to a previous version of iTunes because it refuses to recognize my library file (a .itl file).
Argg
What can I do, to either use an older version of iTunes, or fix this problem?

I tried the suggested fix on Apple's site (http://support.apple.com/kb/TS2372?viewlocale=en_US) but both my DVD drives remained invisible.
Then I tried the one at MS suggested by Adrian Kingsley-Hughes on his ZDNet blog (http://blogs.zdnet.com/hardware/?p=2600):
http://support.microsoft.com/kb/314060
Hooray! It worked! Not only have my drives reappeared, but I am burning a DVD right now using InfraRecorder.
Unfortunately, now I get a nasty message about missing registry data whenever I start iTunes, but I assume Apple will fix this problem in some future release. I'll have to live with it until then.
I spent hours on this today and almost ordered some new SATA drives, thinking the IDE controller on my mobo must have gone bad. I really appreciate the existence of Adrian's blog and other third party resources!
And I am very annoyed at Apple right now. Releasing software that breaks peoples' computers in a major way is not acceptable, IMHO. Leaving the bad software out there and posting fixes that don't work is even worse.
BTW, I am running XP Pro SP2. I have Logitech hardware and software installed, as well as a number of other USB devices (Treo, Canon printer and scanner, iPod) so (according to Adrian and other sources) I guess I was a likely victim.
Note that, having been burned before by new major releases of iTunes, I was cautious: I held off on installing iTunes 8 until the second release, hoping they'd have fixed any really bad bugs that showed up in the first release by then.
Silly me.

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Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

try and Reset the System Management Controller (SMC)

Macbook pro optical drive stopped working after installation of mavericks

macbook pro optical drive stopped working, just spins and won't eject, ever since I upgraded to Mavericks, thoughts?

I have the same problem and was advised by someone to reset System Management Controller (SMC). I haven't tried it yet though. I wish it could fix it. Let's give it a shot!

Mac Mini (Mid 2010) Optical Drive Stopped Working. Anyone else?

A month out of Applecare, my optical drive stopped accepting media. Took it to the Apple store and they said it either needs the ODD cabling replaced (roughly $50) or the entire drive is shot and needs to be replaced (roughly $170 repair).
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Mr.C UK wrote:
As far as I'm aware any form of DD or DTS whether it be 5.1, 6.1, 7.1 or indeed 7.2 is discrete by nature.
They contain discrete sound channels, but all are contained within one bitstream. They are encapsulated, if you will.
To my understanding, multi-channel PCM is not encapsulated in the same manner.
David.Austin.Allen wrote:
It was my understanding from the posts from others that this would carry digital audio.
Yes DisplayPort can provide audio. But you have to either be using an displayport-to-displayport connection, or using an appropriate adapter.
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Mr.C UK wrote:
...DVI does not pass through sound...
This is correct insofar as the fact that the DVI spec does not include audio. And as you said, a typical MDP adapter does not pass audio.
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Everytime I install itunes on my windows 8.1 64 bit my optical drive stops working.

Eveytime I install itunes my oiptical drive stops working

Hello gpanozzo,
We've an article that can help get your disc drive working correctly again.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Cheers,
Allen

Optical Drive Stopped Working (common problem)

Like seemingly everyone else, my macbook's optical drive no longer recognizes dvds or cds, except sometimes randomly. This started a few months ago and has progressively gotten worse.
I saw a few places that people just got them replaced. Is this the best solution? And if so, will they do it an an apple store or did you send it away?
Black Macbook, 2006. Mac os 10.4.11.

If your MacBook isn't on warranty anymore, you can try to clean your drives lens.
You need to open your Macbook and drive in order to do that, I wouldn't recommend using cleaning CD with little brushes, they can make it even worse (lens in MAcBook drives is so close to disks surface, that can actually cut CD's brush...)

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I'm trying to install Windows XP on a Macbook Air. I successfully installed the OS using the USB Superdive. I then inserted my Leopard disk and installed Bootcamp 3.0. After the reboot I can no longer use the external drive. When I look in device manager the show that USB device as in error. I have tried reboots, un-installing the device, scanning for hardware changes, etc.
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The error code was 10 as I recall. I'll look again in a minute (re-install boot camp) what I did find was if I uninstalled the Apple 'ODD' driver from the system the drive was immediately available again and worked fine. I was even able to eject the disc. However, I can't insert a new dis in that state. When you try to push the new one in the drive is in a state where it is still 'pushing out' and wont take it. If I reboot I can then use another disc, but again once ejected I can't use it.
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Buy an external drive.

Optical Mouse Stops Working Until Restart Performed!

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External optical drive that works?

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The external Apple superdrives are compatible only with the Macs that did not come with an internal optical drive. Take it back and get a 3rd party drive, preferably one with drawer loading. I have an 2011 iMac and bought this external drive: 24X OWC Mercury Pro. I do a lot of ripping of audiobooks for my iPhone so wanted one with a faster read throughput than USB 2 which is all my iMac has. So I use the FW port on the drive.
OWC is a very well know Mac supplier and has excellent reputation both for item quality and customer support.

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When using lighting effects in cc programme freezes and then window comes up sayind amd driver stopped working but is now ok. Tried to open lighting effects in cs6 and default spotlight is there but then it freezes. No mention of driver problems. Any s6

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Tested video cards for Photoshop CC and CC 2014
Adobe tested the following video cards before the release of Photoshop CC and CC 2014. This document lists the video card by series. The minimum amount of VRAM supported on video cards for Photoshop CC and CC 2014 is 512 MB.
Important: This document is updated as newly released cards are tested. However, Adobe cannot test all cards in a timely manner. If a video card is not listed here, but was released after May 2013, you can assume that the card will work with Photoshop CC and CC 2014.
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nVidia Quadro: 2000, 4000 (Windows and Mac OS), CX, 5000, 6000, K600, K2000, K4000, K5000 (Windows and Mac OS)
nVidia GRID K1, K2
AMD/ATI Radeon: 5000, 6000, 7000, R7, R9 series, 7950 Mac OS
AMD/ATI FirePro: 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900, W8100, W9100, D300, D500, D700
AMD/ATI FireGL: W5000, W7000, W8000
Intel HD Graphics P3000, Intel HD Graphics P4000, Intel(R) HD Graphics P4600/P4700, Intel HD Graphics 5000
Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (First generation) cards/GPUs are no longer being tested and are not officially supported in Photoshop CC and CC 2014. Some GL functionality is available for these cards, but it's possible that newer features don't work.

All input devices stop working suddenly

Every now and then ALL input devices stop working,ths is not temporary - a forced shut down is needed
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any thoughts or similar experiences

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual.
Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; };{ system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; o=$(crontab -l); PR "User cron tasks"; o=$(cat /e*/lau*); PR "Global launchd configuration"; o=$(cat ~/.lau*); PR "Per-user launchd configuration"; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist"); ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will be automatically copied to the Clipboard. Paste into a reply to this message. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: Step 2 might not produce any output, in which case the Clipboard will be empty.
You can then quit Terminal.
To prevent confusion, I'll repeat: When you type your password in the Terminal window, you won't see what you're typing.
Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.
Important: If any personal information, such as your name or email address, appears in the output of these commands, anonymize it before posting. Usually that won't be necessary.
Remember, Steps 1 and 2 are all copy-and-paste — type only your password. Also remember to post the output.

Driver stopped working (pavilion dv5 1388)

My laptop froze and a message popped up saying my driver stopped working. Then another message popped up saying my driver isn't working at all. I can't play any games, because of this they do not work properly; they just stop working. Does anyone have any clue on what I should do to get the driver working again? Is there a driver that I need to download?

Hi neWeRA,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook froze and you received a message that a driver has stopped working and you are unable to play games.
Have you tried running The HP Support Assistant to look for HP updates and help resolve issues.
Here is a link to HP Pavilion dv5-1388us Entertainment Notebook PC Drivers.
Have you checked for viruses?
I would also run a hardware test to rule out a malfunction. HP Notebook PCs - System Diagnostics (F2)
If everything tests fine and you are unable to install the required driver, you can do a system restore back to a knonw good date. Using Microsoft System Restore (Windows 7).
If that is not an option I suggest you do a recovery back to factory. Performing an HP System Recovery (Windows 7)
During the recovery process you will receive a prompt to backup you personal data. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ITunes8 -- all optical drives stopped working

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