ITunesConnect Team,come in..Got 9/2009 Financial Report, still no payment!

1.My amount > $150.
2.My banking details all are correct.(have been got payment at 7/2009).
3.In early October 2009,apple remove all my Apps,and not give me any explanations.(may be related?)
4.Sent mail to them,no replies.
Got 9/2009 Financial Report, still no payment!
all my Apps had been removed from sale!

iTunesConnect Team,come in.
Sorry, Jacky, but this isn't the place to expect help from that source....forums are user supported and it doesn't look like there is much anyone outside of Apple can do for your situation.

Similar Messages

Error in configuration of financial reporting in workspace web server

Hello,
I met an issue few days ago, and impossible for me to correct...
My installations are as following :
Server A :
Foundation Services
Workspace Services
EPMA + Calc Manager
EAS
Server B :
Planning
Worskpace Web
Financial Reporting
Server C :
Worskpace Web
Financial Reporting
I try to install a 4th Server exactly as the Server C.
Installation of Workspace Web : OK
Configuration of Workspace Web : OK
Installation of Financial Reporting : OK
Configuration of Financial Reporting : OK
Configuration of Foundation Workspace WebServer : KO
The configtool.err says :
(Apr 21, 2013, 02:08:23 AM), com.hyperion.avalanche.config.WebServerConfigurationTaskProcessor, ERROR, Error in web server configuring: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.RangeCheck(Unknown Source)
at java.util.ArrayList.get(Unknown Source)
at com.hyperion.avalanche.HttpServerConfigurator.getWebComponentsList(HttpServerConfigurator.java:1247)
at com.hyperion.avalanche.HttpServerConfigurator.configureApache2(HttpServerConfigurator.java:246)
at com.hyperion.avalanche.HttpServerConfigurator.configure(HttpServerConfigurator.java:181)
at com.hyperion.avalanche.config.WebServerConfigurationTaskProcessor.execute(WebServerConfigurationTaskProcessor.java:70)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeCustomTask(RunAllTasksWizardAction.java:741)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:188)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)
After this configuration error, everything is ok in the worskpace except Financial Reporting elements.
After this configuration error, every configuration fails, I'm obliged to uninstall all the components of this server (Workspace Web and Financial Reporting).
This issue comes from the configuration of Financial Reporting in Workspace Web : Financial reporting is available from worskpaces of servers B and C.
Thanks for helping us.

hi,
maintain ports in xi system with naming convention <SAP(system id of R/3 )>EX: SAPSR3,and assign proper RFC destination to it...and in the same way do it in R/3 system
Check note 838560 for "RFC_ERROR_SYSTEM_FAILURE "
and Depending on what database you use check the database logs.
U can check with this RFC_ERROR_SYSTEM_FAILURE link,
http://help.sap.com/saphelp_erp2005/helpdata/en/ca/115e4088dc0272e10000000a155106/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/f6/daea401675752ae10000000a155106/frameset.htm
Note: reward points if solution found helpfull
Regards
Chandrakanth.k

App Store Financial Report Schedule

Hi, everyone,
So my app went up for sale on Oct. 13. I'm wondering what the schedule is for receiving the financial report and then payment. Reading the forum, I see that payment does come about three weeks after the financial reports come, but when do the financial reports come? I had expected that I would receive one close to the beginning of this month, but none has come yet. Is a month defined to be "a month from the day your app went on sale," i.e., will I see a financial report closer to Nov. 13? Is it just that I won't receive one for October because my app wasn't for sale the entire month? Just trying to get a sense of when I can expect to receive a report and then payment.
Thanks!

Report for October should be available next week or so. The payment comes up to 45 days after that.

Financial Reports February 2009

I wonder if it is only me, which has not received any financial report for February 2009. Normally they show up around 10 in the month, but today it is already 16 Marts.

Yes they were good
I meant to say above "This would take a mega load 'off' their email support".
Would'nt hurt them to let us know what's going on anyway so now I guess they'll just get tons of emails from developer wasting their time further.
Oh well nowt we can do about it but wait.
Plap (UK)

Financial Reporting Studio Problem...

Hi John,
that my Variance problem was solved with the help of the last post, I created one Report in Financial Reporting Studio. But when I want to Web Preview for the report in Workspace I get the following message-
*5200: Error executing query: Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator.com.hyperion.planning.olap.NoAvailableOlapConnectionsException*
Then I thought of trying Print Preview which threw the same error.
What needs to be done John?? I restarted all the services and Essabse as well. But nothing helped.
Please advise.

John. I am sorry to ask this, a different question. Actually I just faced a severe problem while trying that report issue. I give the details below-
I created one group and assigned it only Dimension Editor and Application Creator roles. And further created one user and put it into that group.
Next created one application(*TestApp*) in Workspace yesterday. Now as I faced the FR issue and according to you I created one application(*app*) in Workspace, this time with admin(as you told) and tried to create report and eventually failed which wrote in one but last post.
Then according to your last reply I restarted the services and and entered the Workspace with the new user. But here comes the problem, I can't see my application that I had created under this user. All I could see is the application that I had created using admin(for trying the FR issue).
I mean... I am very confused.... created one application with a new user, but it got replaced by an application that was created with admin, and with a different name.
But I still can see the database in EAS and it is intact. And when right click on the TestApp and see the User/group access, I can see admin and that new user.
John pls don't get angry... I know it's a different issue.
Any kind of help would be appreciated.
Thanks.
Edited by: Sap B on Jun 13, 2009 5:59 AM
Edited by: Sap B on Jun 13, 2009 6:03 AM

Attaching a financial report URL to planning tasklist 11.1.2.3

Hi I have tried in 11.1.2.3 to attach a URL (Smartcut of a financial report) to an item in a Planning tasklist.
from there i got the following message:
" EPM Workspace cannot function inside of a frame. Contact your system administrator."
So i found a first workaround based on this article of the knowledge base
How to Open Planning Task List and Menu Items (Financial Reporting or Web Analysis) Within a Workspace Tab (Doc ID 1339568.1)
which suggests to encode the smartcut url and attach a customized version.
This solution in my case worked for a couple of days and than not anymore: Now i get half of the initial message only:
" EPM Workspace cannot function inside of a frame."
and at times a pop up which wants me to leave this page to open the report. If i follow it the report opens on a new window and my planning/workspace application where i came from closes..
I'm completely lost on this one and oracle support as well. Anybody discovered another way?

Hi Celvin,
i am a fan of your blog and i want to thank you for posting this here but it was DJSmeadly that gave me a push to try / test again in several ways.
turns out that it works without any pop-ups and strange messages (not even to leave the page and so on) for me using this format:
http://server.XX.XXXXXX.com:19000/workspace%2Fbrowse%2Fget%2FNameFolder_Budget%2FFinancial_Reports%2FTotal_Budget_Overview%2FBudget_Overview
so thanks for responsing to this thread and giving the motivation to give it another try!
Hope i can help more people as well

Error when Open Financial report in workspace

Hi,all:
I open the Financial report in workspace,it prompts an error windows.Waring message as follow:
Thu Oct 15 11:10:57 2009]Local////Error(1051293) Login fails due to invalid login credentials.
I confer this warning window,then it prompt another window which contains fields like the username,password ect.I input the same password as the password in the Database Connection Manager,then it runs well.and when i open another report it will not prompt the waring window,but if i log out the workspace ,and re-login,and open a financial report it will prompt the waring window and i have to input the password again.and the password is just the same as i have configued in the database connection management.
I have configued the Database Connection Management which as follow:
Open Workspace, choose Explore
In the File/menu choose Tools/Database Connection Manager
Make sure for the reports that this has the correct server, password, user ID.
I think the operation above is corect.
So,how to run the financial report smothly without input the password in the workspace?where need i to configue?
Thanks

Hi Everyone,
Although I don't know the exact essbase environment of yours, I did resolve this problem by externalizing the users in Essbase on the server where the financial reports are pointing to.
So in my case, I have two servers, one is called EssServer, where essbase is installed and used as the server for financial report to retrieve data. The other server is called ReportServer, where Financial Report is built and running. So all the financial reports work fine in the studio in ReportServer.
But when I tried to view the report in Workspace in ReportServer, I got the login error as reported by user11314608. Then I went to the EssServer, externalize the users there and the problem is solved.
Hope this can help. Good Luck!!
Simon

Financial Reports Issue

Hi,
When I am trying to run Financial Reports in workspace getting the following erroer.
*5200: Error executing query: Java.lang.ArithmeticException: / by zerojava.lang.ArithmeticExceptoion*.
the issue with the only Planning reports. Consolidation reports are working fine.
I am not sure it is issue with database as last week oracle database got corrupted & fixed by client.
The next day onwards Planning Reports are not working.
Here are the log files:
FR REportSrv log
01-10 17:06:55 ERROR ExecGrid ; nested exception is: com.hyperion.ap.APException: [0] java.lang.ArithmeticException: / by zerojava.lang.ArithmeticException
com.hyperion.reporting.util.HyperionReportException: Error executing query: java.lang.ArithmeticException: / by zerojava.lang.ArithmeticException
at com.hyperion.reporting.haradm.PlanningDataQuery.execute(Unknown Source)
at com.hyperion.reporting.results.ExecGrid.executeGridObject(Unknown Source)
at com.hyperion.reporting.results.ExecReport.executeReport(Unknown Source)
at com.hyperion.reporting.reportserver.FetchInstanceThread.runDesign(Unknown Source)
FRWebApp log
01-10 17:06:55 ERROR jsp 5200: Error executing query: java.lang.ArithmeticException: / by zerojava.lang.ArithmeticException
com.hyperion.reporting.util.HyperionReportException: 5200: Error executing query: java.lang.ArithmeticException: / by zerojava.lang.ArithmeticException
at com.hyperion.reporting.webviewer.WebDynamicReport.execute(Unknown Source)
Any Help would be greatly appreciated .
Regards
PrakashV.
Edited by: PrakashV on Jan 11, 2010 7:30 PM

Hi,
I'm actually facing the same issue with a report on a Planning datasource. It's quite strange because just one user has this problem and I can't find any specificity on this user, correct group, correct options, correct provisions, etc.
I'll try to change the data source to an Essbase datasource... even if I'd like to stay on the Planning datasource.
Any idea on this issue?

Adhoc Reporting: Webanalysis vs Financial Reporting Studio

Hi,
Our client is using Hyperion Planning 9.3.0.1 and currently the business users use Financial Reporting Studio for adhoc reporting. I am wondering if they can use Web Analysis to do this? Are there any performance issues if many users are using Webanalysis at the same time? Is there anything else that I need to keep in mind before advising the client?
Thanks and Regards,
Amol
Edited by: user638718 on Apr 7, 2009 5:28 PM

Hi,
Web Analysis is definitely aimed more towards adhoc reporting, it is just general adhoc reporting you can also use the excel addin and smartview.
I take it you are already licensed to use web analysis ?
Performance well that all depends on the load that is going to be put on the server, specs of machines, amount of concurrent users etc
Cheers
John
http://john-goodwin.blogspot.com/

Financial Reports error

Hi xperts,
We just installed Financial Reports and webanalsis on the same server. I am able to connect to essbase properly with webabalysis, but the problem is with Financial reporting. I am able to login in to reports but when I am creating a new report. when I am giving the info regarding the essbase I got a information dialog box saying " Failed to connect to server" .. can anyone help me out with this.
Envi v9.3.1,

Hello this is the messages in screen
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.io.FileNotFoundException: D:\Hyperion\BIPlus\temp\admin\77095041.pdf (The system cannot find the file specified)
     java.io.FileInputStream.open(Native Method)
     java.io.FileInputStream.<init>(Unknown Source)
     com.hyperion.reporting.webviewer.HRFileRetrieve.doGet(Unknown Source)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.
Apache Tomcat/5.0.28

Financial Reporting and Workspace 11.x

Hey,
I am new to Financial Reporting. I know that we can not create new Hyperion Financial Reporting reports in Workspace till version 9.x.
Is it possible to create FR reports in Workspace in Version 11.x? Any particular process to follow?
Thanks,
Edited by: user8118386 on Sep 27, 2009 11:00 AM
Edited by: user8118386 on Sep 27, 2009 3:27 PM

Hi,
You still need to create reports in the Reporting Studio client in version 11.
Cheers
John
http://john-goodwin.blogspot.com/

To display Last Date of the Month in Financial Reporting studio 9

Hi
I want to display last date of the month in header in Financial Reporting studio 9 . Is there any function which displays the last date of the month as per user selection .
for example
If user select month of Jan it should display Jan 31st, 2009
If user select month of Feb it should display Feb 28th 2009
Thanks

Unless you name your Months like that you cannot do it. A large team from a major consulting firm told me for a year that it was not possible and convinced management that financial statements don't need dates.
Management decided that we do need dates (because all financials need dates, look at any text book). I figured out a pretty sweet solution that is simple and easy to use and maintain. The users love it. Management loves it.
I'm not giving it away though.

What HFM Table contains the Hyperion Financial Reporting Modify Date

Does anyone know the name of the HFM table that contains the Hyperion Financial Reporting Modify Date field of a Report?
Thanks!
Edited by: user2609991 on Sep 1, 2009 8:49 AM

1. no "HFM Table" stores any information about Financial Reporting reports. Financial Reporting is part of the "BI+" / "Reporting and Analysis" product, so if there was any information to be found in a relational database, it would be in the BI+ schema not the HFM one.
2. Oracle / Hyperion do not support customers trying to build their own relational database integrations directly into product repositories. To interact with the BI+ product (e.g. to extract modified by dates of FR reports) you should read up on the API and write custom code using that API. More information can be found in the Developers Guide here http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/hs_developer.pdf and in the "javadoc" documentation that comes with the BI+ product.

Financial Reporting Studio Preferences Issue

Hi all,
I have small issue. when i loginto workspace, File -> preferences -> Financial Reporting -> General -> 'Setup Members...' for "Location of POV", I got the following error message.
*"com.hyperion.reporting.util.HyperionReportException: Error Loading DatasourceList to Repository*
*     com.hyperion.reporting.datasource.HrDatasourceManagerImpl.load(Unknown Source)*
*     com.hyperion.reporting.datasource.HrDatasourceManagerImpl.getDatasources(Unknown Source)*
*     com.hyperion.reporting.datasource.HrDsManagerBean.getDsComboList(Unknown Source)*
*     org.apache.jsp.modules.com.hyperion.reporting.web.common.HRPrefsPOV_jsp._jspService(HRPrefsPOV_jsp.java:1229)*
*     org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)*
*     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)*
*     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)*
*     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)*
*     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)*
*     javax.servlet.http.HttpServlet.service(HttpServlet.java:802)*
*     com.hyperion.reporting.webviewer.HRLocaleFilter.doFilter(Unknown Source)"*
So Pls help me to resolve this issue.
thanks in advance.

Hi Seb L,
As you suggest me, i restarted my PC. When again connected to FR studio -> It gives error. I opened the "FRClient.log" file, the content looks like this
*"01-05 19:11:02 ERROR HrGlobalMethods     uncompressBytes()*
*01-05 19:11:02 ERROR HrGlobalMethods     Exception occured: null*
*01-05 19:11:02 ERROR HrGlobalMethods     java.lang.NullPointerException*
*     at java.io.ByteArrayInputStream.<init>(Unknown Source)*
*     at com.hyperion.reporting.util.HrGlobalMethods.uncompressBytes(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.load(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.getDatasources(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.getDatasources(Unknown Source)*
*     at com.hyperion.reporting.javacom.HrDatasourceManagerComImpl.getAllDatasources(Unknown Source)*
*01-05 19:11:02 ERROR HrDatasourceManagerImpl     Exception occured: null*
*01-05 19:11:02 ERROR HrDatasourceManagerImpl     java.lang.NullPointerException*
*     at java.io.ByteArrayInputStream.<init>(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.load(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.getDatasources(Unknown Source)*
*     at com.hyperion.reporting.datasource.HrDatasourceManagerImpl.getDatasources(Unknown Source)*
*     at com.hyperion.reporting.javacom.HrDatasourceManagerComImpl.getAllDatasources(Unknown Source)"*
Pls guide me.
thanks in advance.

Financial Reporting Security

Hi,
I have two groups for two planning applications( A&B) and a user is common in both the groups. In Financial reporting i need to give access to reports of application A and deny access of users of Group B. I have given reporting and analysis admin access to both the groups in shared services and i have given full access to Group A and no access to group B in workspace.
When I check Explorer in Workspace I am not able to view reports of Application A but when i remove access to group B i am able to see the reports.
What might be the reason?.
Thanks

I think what you want are METAREAD filters.Not that you're on Planning, but Planning goes to Essbase (eventually) and when it does so, it inexplicably uses READ instead of METAREAD -- it's the same issue.
Here's an overview of it: http://camerons-blog-for-essbase-hackers.blogspot.com/2009/07/fixing-plannings-filters.html
It should be as simple as clicking on the filter type dropdown in EAS to test if it works.
Regards,
Cameron Lackpour

ITunesConnect Team,come in..Got 9/2009 Financial Report, still no payment!

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