Iv just done update for i phone 5 of 7.03 and my phone has froze with i tunes on screen only tried re booting , tried updating i tunes and windows on my pc anyone else out there same prob? Any answers to the prob poss :) hopefully

Question

Can any1 help me poss?
Iv just done the latest update on my i phone 5 of 7.03
And my phone has frozen on the screen
With just logo of i tunes
Tried re booting
Tried updating i tunes and windows on pc
And to no avail NO PHONE STILL
OMG. I had nothing but probs since the 7 update
With my i pad and phone and blue tooth in car also
AT LEAST AT THE MO MY I PAD WORKS
But seriously this is putting me off buying another r latest
I phone
I cant even get the serial number off my phone eva to send the
Prob to apple on e mail etc
I am to ring tomoz
Im expecting poss having to get a new phone
And LOSE ALL I HAD ON IT
THIS IS SO NOT RIGHT AT ALL FOR ANY1
Who has bought i phones etc
As they ciat enough when u do
You seriously do not expect this many probs
Even if they are teething probs with the latest software

Answer 1

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck