Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll).
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I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
I need help syncing my contacts between Outlook and iPhone using iTunes. I used the knowldge document and set it up to transfer my Outlook contacts to the iphone using itunes.
In contacts on the iphone I only see the email addresses.
Yet in Outlook I have email, snail mail and phone numbers.
I followed the knowledge document from iphone.
I did it once, didn't work so deleted all the contacts from the phone and tried again. Same result. I have a PC using Windows 7 64 bit.You can't access an Exchange account via ActiveSync with the Address Book and iCal on your Mac.
You can access a MM account with Outlook on your PC at work and keep your MM email account server stored mailboxes synced between your PC at work, your iPhone, and the MM "cloud". Not sure about syncing MM contact info and calendar events with Outlook at the same time with an Exchange account.
This will not provide for syncing your Exchange account contact info and calendar events with the Addresss Book and iCal on your Mac because the accounts are separate.
You can access an Exchange account and a MM account at the same time with the iPhone's mail client, and sync contact info and calendar events over the air with both accounts at the same time. You can view combined contact info or separately for each account, and the same for calendar events. -
The website is a platform called "People Soft" and aparently in order to use it I have to do this.
Try,,,
I deleted EVERYTHING under
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
or YourUserName\AppData\Roaming\Apple Computer\iTunes
Some people have had success only deleting everything in the cookies folder
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
Thank you LadyBytes -
why is this?
First you must send a follow request to the Verizon rep. They must approve it. They must also send you a follow request which you must approve. At that time, you can send a DM to the rep.
With that said, I am not sure who you should send the follow request to. The signature at the bottom of the rep's message says michelleh_vzw yet the userid of the post says yoseft_vzw.
I suppose I would try sending one to michelleh_vzw first since they signed the post. You can do that by hovering your cursor over their userid which I have included in this post and clicking on the "Follow" button in the dialogue box which opens up while you are hovering the cursor over the userid. Then you can only wait for them to respond before you can do anything else. -
I'm using Icloud for my contacts and calendar. The contacts on the Icloud will not sync updated to my Iphone and Ipad. My calendar does sync correctly. Why is this happening?
Syncing contacts and calendar events over the air with an iCloud account has nothing to do with syncing with iTunes.
On your iPhone go to Settings > iCloud.
If Contacts is turned on for over the air syncing, turn it off. A warning message and prompt will be provided asking about what to do with the previously synced contacts with iCloud. Select Delete from iPhone. After all contacts are deleted from your iPhone, turn Contacts back on for over the air syncing. After all contacts are downloaded, confirm the contacts on your iPhone match your online contacts with iCloud.
If so, repeat this with your iPad. -
There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded. I did not find this and now my credit card is being charged six times for this one charge.
"There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded"
There are no refunds for this. Once you click buy it is bought.
As for the 6 charges, just report the issue to itunes, they will resolve.
How to report an issue with Your iTunes Store purchase -
I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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I am trying to change my Apple ID on my iPad from an old work email address to a new personal address. I have changed it on my new iPad and in FaceTime but can't get it to work in iTunes. Any ideas?
If they are no longer in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, the tap Save to Camera Roll).
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I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield
No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information. -
Can not get email after updating to 8.1.1! Deleted account and now cannot add as will not verify due to Apple something timeout messages? Any one else having problems?
Hi tania184,
Have you contacted your email provider to make sure there are no problems on their end? If they say their email servers are working properly, check the outgoing and incoming mail servers entries on your iPhone to make sure both are entered correctly. Enter the outgoing mail server even if the account setup indicates that is optional. -
Changed email address. Apple id changed but iCloud still showing old one and can't find how to change it. Cant access everything or download to iCloud because of this. How do I update my info?
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I created an apple id online and not on itunes, my email said the apple id was successfully created but when i used it in itunes it said "This apple idhas not been used in itunes please review your account information "
Hi rixa03!
I have a couple of troubleshooting steps for you to try to resolve this issue. First, you should try closing the app according to the instructions found on this website, which is a troubleshooting assistant for the iPad:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/#section_3
If the issue persists, you may need to try resetting the iPad, the instructions for which can be found here:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I would like to change my Apple ID on my IPAD only as it is different from the one I use on my Mac and IPhone
Welcome to the Apple Support Communities
Go to Settings > iCloud > Delete account, and Settings > iTunes and App Store > Apple ID > Log Out, and then login with the new Apple ID -
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others.
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