Ive entered a code from a gift card and it is not taking it, ive tried iver and over double checking? what should i do?

hi im stuck ive entered a code from a gift card and itunes store will not let me redeem it, ive tried it over and over making sure im putting it in right but still no luck. What should i do?

Try here >  iTunes Store: Invalid, inactive, or illegible codes
Scroll down to the bottom of the iTunes page. On the right you'll see a round flag icon.
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Similar Messages

  • I went to enter my code from my gift card an it said it already been redeem what do I do?

    I got a iTunes gift card and I went to put code in to redeem it and it says it's already been redeem what do I do??

    You've wandered into the forum for making podcasts: please ask in the iTunes Store Forum.

  • HT201195 I entered the code for my gift card but I never used it,now I'm trying to use it but it's no there and doesn't let me redeem the code again. What can I do?

    I entered the code for my gift card but I never used it,now I'm trying to use it but it's no there and doesn't let me redeem the code again. What can I do?

    An iTunes gift card can only be redeemed once, you can't enter and redeem its code again. Since you redeemed the card you haven't bought anything (including IAPs and auto-renewing subscriptions), and your account doesn't show a balance ? You've tried logging out and back into your account and seeing if it shows then ?
    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If the balance is zero then it might not be shown.

  • I received an email that I have unused money from a gift card. I do not have the gift card and now I cannot access the unused money. What do I do? Phone support could not help me.

    I was notified by iTunes that I have unused balance from a gift card. I no longer have said gift card and now cannot access the unused balance.
    Customer support on the phone could not help me.

    You do not need the card once it's been redeemed. The balance will be tied to your iTunes Store account. Just log into your account on any of your devices and you should be able to see and spend the balance.
    There is no telephone support for the iTunes Store, just so you know for future issues. The iTunes Store provides support only via a web form.
    Regards.

  • I purchased an email itunes gift card. Itunes will not let me resend the email ( and error msg appears). How can I resend this email?

    I sent my sister an egift card. SHe did not recive it due to her settings. I have tried to resend it for several weeks, but ontinue to get a message stating that this function is unavailable that this time and to try again later. Is there anything I can do to resend this message??

    You can manually copy and paste the code and email it to your sister that way.

  • HT3702 I had a I-tune card that I have been using I put it onto my computer at least two years ago and have been using it, I have like 2.83 left on the card, and it will not allow me to use my money until I put the three digit code from the gift card.

    I no longer have this card it was at least two years ago I put all of the information, then and never need it again until today

    Hi and Welcome to the Community! Sorry, but clarity is absolutely critical in this case...hence:jasonallencataldo wrote:
    Everytime I try to set it up it says, "email already in use, enter a different one".
    Please clarify exactly the steps you take to get to that point (e.g., boot up > initial configuration screens > configure BBID, etc.). Also, please clarify the exact and complete content of the error message presented. Clarity is critical here...so please be very careful and very exact. If we guide you wrongly, you could lose everything. Let us know.

  • HT201209 I put in an iTunes code from a gift card, but my balance didn't change.

    Has anyone else experienced this and is there anything I can do?

    Have you tried logging out and back into your account on the computer/device that you are using and seeing if the balance then updates ?

  • How can i get a refund from iTunes gift card?recipient is not in my region!

    Dear Sir/Madam,
    I just wonder how i can get my refund according to recipient's region. my friend subcribed his Apple ID as US and mine is in Thailand, as a result, my friend cannot download application i sent and it asked my friend to put in a Redeem Code everytime. Again, i just report a problem from itunes but when i clicked it didn't appear as an email. How can i report a problem? how can i get my money back? please help..
    Regards,
    Ampha

    You probably will not be able to get a refund. The iTunes Store makes it pretty clear that gifts are redeemable only in the same country, and the terms of sale say that all sales are final. But you can contact the iTunes Store and ask:
    http://www.apple.com/support/itunes/contact.html
    For future reference, you will not get responses from Apple to any question you ask in these forums. We're all just fellow users here. And you posted in a forum for questions about the Communities themselves. You usually will get the quickest and most applicable answers if you ask in the forum dedicated to the product or service about which you are asking.
    Regards.

  • The code of iTunes gift card ?

    when I enter the code of iTunes gift card it says ( The code you entered is not recognized as valid code)  ??

    iTunes Store: Invalid, inactive, or illegible codes

  • Ive just bought an iphone 5s from a friend,i reset it and its asking for a code for itunes gift card...do i have to have this?

    ive just bought a iphone 5s from a friend..i reset it and while setting it back up in my name it ask for a code for itunes gift card..is this necessary? is there not a promo code..

    If you mean that you are creating a new iTunes account then the gift card field is optional, it doesn't have to be filled in, you can enter your credit card details instead as your payment method - and no, there isn't a 'promo code'.
    Or there are instructions on this page for creating a new account (e.g. on a computer's iTunes) without giving payment details : http://support.apple.com/kb/HT2534
    Or do you mean something else ?

  • Anyone else having problem getting promo code for $100 gift card??

    This is ridiculous.  I upgraded from an LG chocolate touch to the Thunderbolt and still have NOT gotten my promo code for $100 gift card.  Is this happening to anyone else?  I've called customer service to no avail.  I'm supposed to get a clal back this Sunday to see if the code came through yet.  This is the only reason I upgraded right now.  I am not a happy customer. 

    We upgraded my daughter's LG ENV3 to an Iphone on 08-18-11.  The salesman told us we'd be getting a promo code in 5 days by email or SMS.  Still hadn't seen it by the middle of September so we started calling customer service.  Over several hours, we spoke to five different people and received five different reasons why we either would get the code or wouldn't get the code, ranging from we didn't quality (false) to your email is rejecting the code that we've sent numerous times (also false). We were told that they could give us the code over the phone, but that particular person didn't know how and then we were told that the code could never be given over the phone.  I finally walked into the Verizon store where I bought the Iphone and got the manager on the case.  It took him 2 days talking to multiple people in Verizon, who I as a mere paying customer could not contact on my own, to finally get someone who was willing to send the code again (or was it being sent for the first time?).  That problem solver somewhere in the bowels of Verizon told me on Friday, Sept. 30th that I should be getting the email any minute and to keep checking and he would call me on Monday, Oct 3rd to make sure I received it (Big surprise he never called back on Monday).  On Saturday, Oct 1st I still hadn't received the email to either of the email addresses that he said he was sending it to so I started checking the boards here and realized that I was not alone in my misery. I took somebody's suggestion and sent a PM to on of the customer service people on this forum, explaining in detail my problem and still haven't received a response from her.  Needless to say, Daisy at Verizon won't be receiving any Kudos from me.  FInally, on Monday night I received an SMS with a working code  that was accepted by the trade-in website.  Hopefully, I get my $100 but I won't hold my breath.  I've been with Verizon for years and currently have five phone on my account.  I've had a variety of customer service experiences with them over the years, some very good and some not so good, but this $100 gift card has been a real eye opener in customer service ineptitude. 

  • TS3297 I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now?

    I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help

    Do what it told you to do.
    Contact itunes support
    http://www.apple.com/support/itunes/contact/

  • HT201209 Want to set up my children's IPad's with their own Apple ID.  Trying to set up yahoo accounts and it will not allow me to do this.  I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

    Want to create Apple ID for both my children's IPad's.  Tried creating new email account for my son and it will not let me.  I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • HT1689 Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    No.
    (71262)

  • I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    I  have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The MAS should use any credits first and then apply the remainder to a listed bank card.

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