Ive forgot my security questions and it does not say underneath to send rescue email? please help
ive forgot my security questions and it does not say underneath to send a rescue email please help
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90681)
Similar Messages
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Please please help me I forgot my security questions and I don't think I have a rescue email what should I do . Please help
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90015) -
The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
Forgot my security question and apple does not send email
forgot my security answer and apple does not send email for the instrctions to reset
Click here and request assistance.
(76924) -
I forgot my security questions and it will not let me reset them
I forgot my answers to my security questions and when I try to reset them it will not let me. It is telling me that I have to wait a week to get in touch with someone from apple to fix this problem.
Hi, soundwave0701.
Thank you for visiting Apple Support Communities.
I would recommend the section labeled Note in the article below.
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. -
I forgot my security questions and it will not let me purchase anything
I forgot my security questions and it will not let me purchase anything
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96117) -
I forgot my security questions and cant get the link to reset them by email
I forgot my security questions and cant get the link to reset them by email. Can someone help me?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109220) -
So i forgot my security questions. I sent the reset link to my rescue email and i don't know where to go from there. Cause theres no link to change them.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106387) -
How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.… Help
Go to Appleid.apple.com and choose Manage ID you can change them from there.
You can add a rescue email if you don't have one there too. -
I am trying to log into my itunes and I put my apple id and password in and it wants me to answer the security questions and I know one of the answers but not the other. and it does not give me an option to reset the questions or have them emailed to me. Any suggestions?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions; nobody on these boards can.
(90863) -
I am trying to use my $15.00 gift card I bought today and it wont let me, because I do not remember 1 of my security questions.
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I forgot my security answers. I do not have a recue email I'd. I am in the Democratic republic of Congo. How can I fix my problem?
Follow the directions on the sites below or call Apple.
http://support.apple.com/kb/HT5665
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
http://support.apple.com/kb/he57 -
I have misplaced my APPLE ID security questions answers and APPLE doe not seem to want to help me. What is the procedure for resetting these secirty questions?
With the answers, my APPLE account is useless. HELP ME HERE!!!!Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response. -
HT1937 I forgot my security question and I tried twice now I could purchase any one can help me
I forgot my security answer I tried to purchase something I given three times wrong now my purchase option block and how can I retrieve my security answer
Apple does not have support for Afghanistan directly, so you would be better off using the link Niel provided, https://ssl.apple.com/emea/support/itunes/contact.html and leave the Country blank and see if you can get the store support staff to respond.
This comes up for several countries where there is no suport and all we can do is suggest trying that form to try for help. -
i need help
Call Apple. They will ask you some questions, and then reset the security questions for you.
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