Ive got a new iphone and im using my current apple id from my last iphone. it wont let me download apps or purchased songs and its saying i need to change my details and i am and they are correct anyway and its frustrt
nhih
purchases from App and iTunes stores are locked to the id used to purchase ,this can not be changed ever
Similar Messages
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I have bought a new iPad air, I decided it to restore it from the last iPhone 5S backup, and now it's asking me about two iCloud accounts I never heard of in my life. WHY?
The iPhone and iPad draw whatever charging current they require. The iPad draws more.
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I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes
It's probably asking you to verify the security code found on the back of your credit card.
Regards. -
my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me
You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534. Follow it exactly as writtien. Note that you have to download and try to install a free app and then create the ID.
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With the new actualization of my ipod, app store wont let me download apps like kik, tumblr and more, i really need kik cause theres were i text my friends, what is happening?
What does "new actualization" mean?
Do you have Restrictions set that world prevent installing those apps? Settings>General>Restrictions -
My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
My app store wont let me download apps, says they are not available in the uk please help??
my app store wont let me download apps, says there not available in the uk?? please help??
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
my ipod touch 4g wont let me download apps and i already have an acount and have other apps what do i do?????
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Above from:
http://support.apple.com/kb/TS3694
Also see:
What is error 1004!?: Apple Support Communities -
My iphone 5c wont let me download apps
Help me my iphone 5c wont let me download apps and i already verified my account and it says connect to mac and i don't have one.
If you have an existing ID, but no credit card to associate with your account, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a NEW ID by following the directions here:
http://support.apple.com/kb/ht2534 -
How do I delete two old Apple ID's and just use my current Apple ID?
I had an Apple ID with an AOL email, I switched over to yahoo. While making the switch I misspelled the yahoo email address. I could not delete it, so I made another yahoo email address ID. Eventually I lost access to my previous purchases that were associated with the faulty email address even though I was using my current (correct email) to log onto iTunes. I found this out when my Macbook crashed (iPhoto) and I could not access my previous purchases. Eventually I was able to convince Apple Account Security Support that I was the person who set up the account (I am living in Barcelona currently and calling for support cost a lot of euro on a pay as you go sim and holding for 1 hour is a big waste of euro, but I understand that Apple Support is busy BUT, if you (Chris and Tyler) say you will call a customer back if you are disconnected you should follow through, not leave the customer hanging) (A SHOUT OUT TO MERCEDES, SHE FOLLOWED THROUGH!!!) (Chris and Tyler you guys need additional customer training from Mercedes)
Anyway, back on topic. By a stroke of luck, while I was on hold for 30 minutes, I found the crossed out password to my faulty email ID, I was able to view/restore ALL of my previous purchases. So, my problem now is that I still have two unused Apple ID's. I want to delete them and just use the current. I don't want to call Apple again because I cannot waste anymore euro on hold and I do not feel confident that the Account Security representative will call me back, Mercedes is an exception to that. It would be nice to resolve this by email correspondence OR and actual call from Apple Account Security.
On a side note, I have purchased three Apple devices while here in Barcelona. Europe has a mandatory two year warranty, but if you have a US iTunes Account serial numbers written in for warranty information only are recognized by US one year warranty standards. Apple should Should acknowledge this loophole/oversight.
So that's a brief summary as it relates to my question. Sorry for the length of it. I hope I can get some good opinions for a possible resolution for my question/issue.
ThanksOn a side note, I have purchased three Apple devices while here in Barcelona. Europe has a mandatory two year warranty, but if you have a US iTunes Account serial numbers written in for warranty information only are recognized by US one year warranty standards.
Your account isn't US or Spanish or any country but should be associated with the country in which you are resident. Your US account becomes a Spanish account if that is where you now live but it is all the same AppleID. Before you change country make sure you have downloaded and backed up any purchases from your previous country's store. You will not be able to re-download them again once you change countries and it won't be easy to change countries to the previous one once you lose your payment method for the former country (as well as a wait period). As long as you have them on your computer you will be okay.
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - http://support.apple.com/kb/ht6119 - "After you change the country of your account, you won't see the items you purchased from the previous country’s store in the Purchased section."
Even if you do not change country you are not supposed to use your account outside the USA. The iTunes Store in a country is intended for use only by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itune/us/terms.html#SERVICE
As for the devices, I believe except for computers the warranties only apply in the country/region of purchase. If you return to the USA with them you would have to return them to Spain for any service (and no, Apple will not ship them back to another country either direction -- you'll have to get a friend to take them in).
Apple Hardware Warranties - http://www.apple.com/legal/warranty/ - select device, then model, then country, then view warranty button. Look for:
"IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product." - http://www.apple.com/legal/warranty/products/iphone-english.html -
Iphone wont let me download apps
my iphone 4 isnt letting me download apps from app store, it goes onto the homepage and says 'waiting' then 2 minutes later it disapears!!!!
Are you trying to do it on your computer or your phone? Has it worked on this computer or phone before? If so, when did this start? Does it happen every time you try to download something now? Are you able to connect to the internet using other applications? Are you running any security software? What version of iPhone and software are you using? Have you tried connecting to Wifi instead of 3G or vice versa? Do you get any specific error messages?
More info would be good. -
hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I just got a new iphone and want to transfer my contacts from my old iphone, and photographs. when I sync it has not transfered anything to the new phone. thanks.
In iTunes, did you click your iPhone under "devices" then go through the tabs to set things up? There's one setting that you need to check to sync contacts.
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Okay so I'm about to start college and I just got my own macbook. Up until this point, I have been using my dad's apple ID for all my music and apps and stuff (on my other computers at home) but now that I got my own computer, I have my own apple ID as well, and I'd like to start using that ID from now on.
So my question is, is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?
All I want from his ID is that library, because it's the music I have on my ipod and iphone. Once I have all that music on my new computer I want to be able to make purchases with my personal apple ID instead of his. Like I said, all I want is his library.
I'm not sure how to accomplish any of this... so if anyone could help me out that'd be great! I'm so confused.
Sorry if this was confusing lol I hope it makes sense....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content. -
Error -3259, and my ipod wont let me download apps or songs some one help
when i try to download an app or song it says cannot connect to the sotre a secure connection could not be established. PLease check your date & time settings. when i try to restore settings on itunes once it barley reachs the end of the down load it says error -3259. I need
Try here. make sure both the time and time zone are correct.
iTunes Store reporting error - 3259
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