Ive got photoshop CS6 in my computer but when I tried to open it, it opened as Photoshop CS6 Extended and is asking me if I want to license this software so I can no longer access Photoshop. Can anyone help at all?

I've been using Photoshop CS6 and suddenly when I try to open images with this it takes me onto a page saying Photoshop CS6 Extedned and is asking me to license this software. Ive already got Photoshop so why is this happening? I now cant access it?

You should see a prompt to "License this Software". You might see it on the Trial Screen.
Click on that, sign in if asked, then click on the "I have a serial number" option or you maybe able to do that directly.
Once your serial number is entered, your software is licensed and activated.

Similar Messages

  • My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

    my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

    - Charge the iPod for half an hour.  Then reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
    - If still problem, place the iPod in recovery mode and then try to restore the iPod.  For recovery mod see:
    iPhone and iPod touch: Unable to update or restore

  • MY IPHONE WAS STOLEN IVE GOT IT BACK FROM THE POLICE BUT WITH A DIFFERENT ID CANT GET INTO PHONE TO CHANGE I D AND PASSWORD

    MY I PHONE WAS STOLEN IVE GOT IT BACK FROM THE POLICE BUT IT HAS SOMEONES I D AND PASSWORDHOW DO I RECTIFY THIS

    If the thief or someone set up an Apple ID on the iPhone and hence Activation Lock, there's no way you can unlock it. That would require that Apple ID and password and it's not likely the thief is going to provide that information. Call Apple Support and ask if there's anything they can do to help. You'll almost certainly need to provide proof of ownership and possibly a copy of the police report, but it's possible in this situation that they can do something for you, though in most cases of an Activation Lock they can't.
    Regards.

  • I have created my apple account in computer but when I trying to sign in in iTunes it requires me to review my account

    First I'm trying to create a apple account in my ipad but it requires me to have a credit card which I don't have. So I tried to create a apple account in my laptop and i successfully created my apple account. The problem is, when I try to sign my newly created apple account to my ipad it takes me back to billing information (that requires me a credit card which I don't have) and the only checks are visa,Amex and master card. I have already checked the settings of my iPad if I signed in my account to App Store or itunes but then none of it is signed in. My ipad in new and I don't know what is the problem with it. Could someone help me? :( :(

    Rephrased:
    First I'm trying to create an apple account in my ipad but it requires me to have a credit card which I don't have. So I tried to create an apple account in my laptop and i successfully created my apple account. The problem is, when I try to sign my newly created apple account to my ipad it takes me back to billing information (that requires me a credit card which I don't have) and the only choices are visa,Amex and master card. I have already checked the settings of my iPad if I signed in my account to App Store or itunes but then none of it is signed in. My ipad in new and I don't know what is the problem with it. Could someone help me? :( :(

  • I bought a new computer but when I tried to sync my ipod it says its not authorized. How can I set up my new PC?

    How can I syn my ipod to the new PC.  Using my  existing account?

    You can authorize and deauthorize according to these instructions.

  • HT203421 I down loaded Quick Time for windows in My "Windows XP SP3" computer. I got an Icon on the desktop but when I tried to open it I got This; Quick Time failed to initialize Error code #2096. I bought a second one and it did the same thing, I now ha

    I purchased Quick

    Hi kcorney1,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful for troubleshooting Quicktime:
    Error -2096 message when opening QuickTime for Windows in Compatibility Mode
    http://support.apple.com/kb/TS1875
    All the best,
    Jeremy

  • Improper device removal caused my itunes to wipe clean of all my files. they are still on my computer but when i tried to tranfer it back, itunes freezes and has continued to do it as i have attempted to do it a few more times. what do i do?

    all right, i'm not sure if this is the reason for the trouble i am experiencing, so i will shoot both possibilities out. my music is no longer on my itunes, and now that i am trying to transfer it from the music files on my computer, it freezes once it gets to a certain point (maybe around 320 song while it's verifying the artwork.. which i deleted possibly/accidentally) here are the reasons this may have occured: 1) i am new to transfering files to my external hard drive and improperly removed it from my computer (i know how to, i'm just a screw-up sometimes). 2) after downloading the newer version of itunes (which i did at about the same time of this occuring). can you help? i am an utter eff-up.

    You are going to have to connect to the computer and restore. http://support.apple.com/kb/HT1808

  • I did a fresh install on my computer, but when I tried to sync, it put the new bookmarks (standard firefox ones) onto the sync data instead. Is there any way to recover my bookmarks?

    Like the question says, is there any way to recover them?
    I can't pull them off my old install since it was erased.

    Lets hope that you did not really erase your old profile, you would have had to go a little out of your way to do that. I've never used Sync but you have to have something to Sync to.
    Use the following to see if you have more than one profile or your lost bookmarks
    in the bookmarkbackups folder.
    Type about:support into the location bar the click on "Open Containing Folder" that will take you to your current profile. The bookmarkbackups folder has 5 backups (.json files) any of which can be restored with Firefox up through restore bookmarks.
    It doesn't sound like the install pulled in your old bookmarks, so continuing ...
    Sounds like you created a new profile instead of using your existing profile.
    Open your profile folder and go up one level to see if you have multiple
    profiles ...
    HELP (Alt+H) --> Troubleshooting information... --> "Open Containing Folder"
    (or type about:support into the location bar then click on "Open Containing Folder")
    note the filename, then go up one level to see if you have additional profile folders.
    Check the dates of places.sqlite (new in Fx3) for update date just before you went to Fx4.
    Since it is updated each time you close your session that would be a good place to check.
    If you find one then note its filename (the profile name is part of the filename) and
    then start the Firefox Profile Manager and open with that profile.
    To prevent the problem in the future don't let Firefox start up for you after
    downloading and installing a new version. Instead exit the install at that
    last point, and restart Firefox in your normal manner.
    If you really do want to start with a new profile like the one you have, them look in the bookmarkbackups folder of the other profiles and look particularly at the dates and the size of the .json files to find one that you can restore to your current profile -- restoring is complete replacement of what you have for bookmarks.
    Lost bookmarks - MozillaZine Knowledge Base
    http://kb.mozillazine.org/Lost_bookmarks
    Backing up and restoring bookmarks - Firefox - MozillaZine Knowledge Base
    http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

  • When I open my brokerage website, I see my account information normally but when I click on another part of the page, I get an error message asking me to sign in again. This does not happen in IE or Chrome.

    My PC runs on WinXP.

    Same here (iPhone 5S). And a friend of mine has the same problem on his iPhone 5. I just installed the newest iOS update (7.1.2) and the problem persists. Although it seems to affect several people yet I can't find anything related to this on the web. If I really want deliberately to trigger the problem I just need to delete a song from the music app and the message will pop up for sure. I am also somewhat reluctant to do a full restore because frankly I expect the same outcome as the thread starter. So hopefully Apple will fix this soon. The main reason for me to buy a $ 800+ phone is to have a device that 'just works' but apparently that's long gone since iOS 7...

  • I tried to update iOS in my iPad Air which was already downloaded in my pad. But when I tried to install it, my pad went to recovery mode and asking for iTunes. What to do now? I am trying to download iOS via iTunes MAC. Will it be cleaver?

    ios 8 update in ipad air, went to recovery mode. Can't open it now!!!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My itunes store balance keeps going down. It said I had $1.20 but when I tried to buy song it said I had .20 and then when I added new $25 card it said I had $25.02?

    My itunes store balance keeps going down. It said I had $1.20 but when I tried to buy a song it changed to $0.20 and then when I added another $25 card it now says I only have $25.02??

    Hello babichanjacob
    Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Why can't I access photoshop cs6 on my computer?

    Details: I launch the program and it prompts me to sign into my adobe account. I click "sign in," and then it loads for awhile. It then displays an error message specifying that I am not connected to the internet or that my pc's clock is not properly synched. I reset my internet connection and synched my clock , but to no avail. The same error message is displayed every time. Any ideas?
    Thanks a lot!

    Hey Pete,
    I'm using Windows 7 and I don't think I have any firewalls. But it has recently come to my attention that before my brother gave me this computer, he installed Clock Stopper to extend free trial programs. It's since been uninstalled, but could that program have messed up my clock permanently?
    Thanks
    Date: Thu, 5 Apr 2012 14:28:10 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why can't I access photoshop cs6 on my computer?
        Re: Why can't I access photoshop cs6 on my computer?
        created by Pete.Green in Photoshop CS6 - View the full discussion
    What OS are you using? Do you have any firewalls that you could potentially disable while loading this screen?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4316290#4316290
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4316290#4316290. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I have photoshop elements 10 and can no longer access my photos.  Any suggestions?

    I have had photoshop elements 10 for years,  Recently tried to access my photos but can no longer open them.  Tried purchasing "13" but after downloading OSX10.8,  the newer photoshop will not open.  Am a novice with computers, so please keep answers simple, thanks

    Okay. Spent 6 hours w Apple support today trying to get photoshop to work. They were awesome.  Able to download photoshop 13 after upgrading to OSX10.8.  But when I tried to import my library from my photoshop elements 10 only a small number transferred.  Before spending the day with the kind apple staff, when I opened photoshop 10, it wouldn't allow me to open or download any of the photos sitting in the app.  I was promised that my photos were transferred to adobe revel but only about 1/10 are available to me at this time.  Do I need to pay adobe to transfer the library to revel ? Or am I missing something?
    Sent from my iPhone

  • After Photoshop CC crash, can no longer access extensions menu?

    Hello! I recently signed up for/installed the CC Suite and have been using it for a few days on my Windows 7 box. I had a bad PS crash this evening where when I tried to open PS back up, it seemed to think I was a new user and wanted me to sign in/reauthorize my machine. (I also had to use the cleaner/reinstall the incredibly glitchy CC Desktop client.) On top of that, I can no longer access the extensions menu in Photoshop, which is kind of a problem for me. :\ (It's greyed out.) Any ideas? Thanks!!

    Delete tthe OPM.db completely and sign in again, perhaps that makes CCApp recognise your credentials properly:
    Important Directories
    Mylenium

  • I upgraded to PhotoShop CC 2014 and can no longer access my NIK Collection.  It worked fine in PhotoShop CC?  What can I do?

    I upgraded to PhotoShop CC 2014 and can no longer access my NIK Collection.  It worked fine in PhotoShop CC?  What can I do?

    Contact Nik/Google for updated plugins that work in the new version of Photoshop.

Maybe you are looking for