Ive had my iphone for a few months and i was in a middle of a text message and it shut off i tried turning it on and all it showed was the apple logo so i tried charging it and nothing changed then i tried hooking it up to itunes and still nothing worked
i really need help if anybody knows whats wrong or can help me fix this please do
Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success.
Similar Messages
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When opening my MBP, all that shows is the apple logo and the forbidden sign
Hello everyone,
So I'm on a 2011 MPB using 10.9.5.
I've closed it after using two nights ago, and when I came back home the day after and tried opening it, all that appeared was an alternation between the apple logo and the forbidden sign (here it is : http://stickeramoi.com/3447-3369-large/autocollant-panneau-interdit-interdiction .jpg)
I've tried repairing the disk but that failed.
Tried also re-installing OS X on it but that took about 17 hours (which is ridiculous) so I've cancelled that and instead, tried restoring a Time Machine save.
After it finished restoring the latest backup, I'm still faced with the same problem. It just won't boot.
Thank you for your time and help,Yeah well I think I've tried about everything that I found out there.
From console commands to installing Lion through Internet recovery...That's it, I give up
Will take it for replacement tomorrow.
Thank you -
HT1349 what do you do if your ipod wont turn on and all that shows is the apple logo?
any ideas?
Did you try a reboot/reset?
Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. The iPad/iPod should restart -
I really want to know what I should do. I don't have insurance on my phone, am I still under warranty?
You should still be under warranty. First try rebooting the iPhone by pressing and holding both the Home and Sleep buttons at the same time until the Apple symbol appears, ignoring the power off slider. You should get indications of life within about 10 seconds while holding the buttons.
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What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
why is my mac so slow i have cleansed and cleaned it is a 2010 mac mini i5 but it runs like a 20 year old pc i have only had it for a few months and it was straight out of the box
I'm thinking that you have a > Mac mini (Mid 2011) - Technical Specifications because the 2010 model's only have Core 2 Duo processors and the 2011 had the first i5 processor.
2 GB of RAM is the minimum requirement for Mountain Lion, but it's hardly enough to really enjoy doing anything else.
see > Memory and Free Installation Guides for Apple Mac Mini
Plus I don't have any problems running Mountain Lion and a load of App's on my 2010 Mac Mini with 8GB of RAM. -
I tried to turn on my ipod touch and the best I could get was the apple logo and even that went out. I tried charging it with no luck. It had charge yesterday when I turned it off but now I can't get anything at all. Any suggestions???
If the reset does not work try the remaining items:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.
Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem. -
Tried Resetting, Now all I see is the APPLE logo and loading
Ok so here it is....I bought a used original iphone of a friend of mine. On my way home, I decided to reset the iphone to its original settings....now its been like 6 hours....and all I see is the apple logo, then it tries to load and it stays that way....then it blinks and the apple logo comes on again. Is there anything I can do??
You should put the phone into DFU mode and restore it in iTunes.
To put your phone in DFU mode:
1. connect the phone to a computer with iTunes
2. Hold the home button and sleep/wake button simultaneously for 8 seconds.
3. Let go of the sleep/wake button and continue holding the home button
4. If successful a dialog box will appear in iTunes that states that an iPod was detected in recovery mode. The phone's display will remain black.
5. Click ok in the dialog box, then click restore
After that the phone should be functional.
I hope this helps. -
i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have only had my iphone for about six weeks, and today it just died. Nothing happened to it, but I went to call someone and the screen was black, now it won't turn on or charge!????
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
My Iphone got wet and now when I turn it on it will not go past the apple logo. Please help.
Hi,
My Iphone got wet and now when I turn it on it will not go past the apple logo. Please help.Take it in for service or most likely out of warranty replacement. Water damage voids your warranty so you will need to pay towards the replacement.
Cheers
Pete -
I have had my iPhone for about a year, and I have a photo file from my old blackberry. When I go to back up my photos, it only backs up the camera roll. How do I back up the other album? The laptop where I had those photos broke, please can someone help.
You're going to have to email those photos to yourself.
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I'm not happy at all with my Ipad I only had it for a few monthes and I found a lot of things wrong with it like it wont charge only one earbud works when i watch videos or listen to music but both work when I'm facetiming
Contact Apple to take advantage of your standard 1 year warranty.
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