Ive had my ipod for 13 months and the battery died!

is there no way i can get this fixed for free?!?
i just want my ipod back, and they plan to have these batterys to die after 12 months so why should i have to pay?

It's unusual for the battery to simply die. Li-Ion batteries gradually lose capacity over the course of time; it typically takes several hundred full charge cycles before significant degradation occurs. I believe Apple states that after 400 charge cycles, an iPod battery retains about 80% of its original capacity. I've had a 5th Gen Video for about three years and it is still going strong. The typical reason an iPod battery (or any rechargeable) just dies is due to moisture.
In any event, regardless of why the battery died, if your iPod is 13 months old, you will need to pay to replace the battery. This link explains Apple's battery replacement policy.

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My screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store

my screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store

Apple's one year limited warranty covers hardware... not physical damage!

I have a ipod touch 5 gen and my charger isnt working ive had my ipod for 8 months is there anyway i could get a new charger(the wire) without paying?if so where should i go? :)

so ive had my ipod touch 5 gen for 8 months and the charger i got with my ipod has stoped working is there anyway i could get a new charger(the wire) without paying any money? if so where do i go? i still have my reciept of my purchase btw
Also if anyone lives in Auckland(NZ) where is the apple store or do you know any other stores in auckland that can get a charger from that are apple certified
Thanks

The cable carries the same warranty as the device with which it came. Bring it to Apple. If a hardware defect is noted (and not misuse) then the cable will be replaced.

Ive had my ipod for a while and i havent used it in a while and now it wont turn on

ive had my ipod nano 7th gen for a while and i havent been using it much, now i want to use it again it wont turn on and pressing the sleep/wake button and the home button together doesnt work.
help?

Hey gracee1,
Thanks for the question, and great troubleshooting so far. I understand you are experiencing issues with your iPod nano (7th generation). Have you recently recharged the iPod? The following resource provides the “five R’s” of troubleshooting, you might want to run through these:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/
Thanks,
Matt M.

I had my ipod for a month and now it doesn't turn on, i've tried everything. Can i get a replacement?

I've had my ipod touch for two months now, it doesn't turn on and i've tried reseting it and it's not detected on my computer. Can i get a replacement from apple?

If you iPod is within warranty and not abused, Apple will replace it with a refurbished one. Fasted way is to make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I've only had my iPad for 6 months and the screen is lost color and looks crazy! Help!

My iPad 2 all of a sudden has the look of a tv that got too close to a speaker! Mt start up screen is red instead of black. My desktop is red and blue swirls? As I type this my whole screen is a light sky blue. Is my iPad done for? I've only had it since July. Bought brand new! Help!.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

I have had my ipod nano for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

I have had my ipod nano 7th gen. for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

Or make an appointment at the Genius Bar of an Apple store
Apple Retail Store - Genius Bar

Maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im

maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im looking into a lawsuit now so aggravating..my phone is def on a blank sceen right now

JCLouis,
We saw your story and are very worried about what we read! This isn't like us at all and we are here to help sort it all out. We recommend calling the Rebate Center to check on the status. Their number is 1-800-457-0864.
We can help you right here with your phone! How often does it turn off? Is it just that the screen goes black or does it completely power down? Also, does it start back up by itself if it does power down?
SarahO_VZW
Follow us on Twitter @VZWSupport

I have only had my iphone 5s for two months and the charger has stopped working. Is there anyway that I can recieve another.

I have only had my iphone 5s for two months and the charger has stopped working. Is there anyway that I can recieve another.

take it to an Apple store genius bar ,it has 12 months warranty and they will check it out

My ipod turns off for no reason and the battery is fully charged

I've had my ipod for a week and have had nothing but problems with it! It turns off for no reason while listening to music and the battery is fully charged. It even does it in the car while connected to the fm transmitter/charger. Please help! Also I bought a movie from itunes and I can hear the movie playing but I can't see it play. Thanks for your help!

I've had my ipod Photo for almost a year and just had the same thing happen for the first time - it just stopped, fully charged, while playing. And, it froze up in the sleep mode. I followed the instructions to reset it ( toggling the Hold Switch on and off) but nothing happened on the first 3 tries. I let it sit for about 15 minutes while searching in the Help & Apple Discussions forum and, just now tried toggling the Hold Switch again and noticed before doing so, that it had shut off. I toggled the Hold Switch to the locked position (Hold) then to the unlocked position and it came back on!
I'm sorry I can't tell you why it happens. If anyone knows, I'd like to know, too.

I've had my Ipod for 3 years and now the battery only lasts an hour... do apple replace these?

Ive had my Ipod nano for nearly 3 years and now the battery takes hours to charge and only lasts an hour at most.. do Apple replace batteries?

Apple will do a like-for-like exchange of your iPod. Be sure to have your music backed up prior to the exchange.

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

I have an I phone 4s, have had it little over a month and the charger is no longer working. Now I have to return it at my inconvenience and wait for a replacement. I am very disappointed considering it is Apple. Has anybody else had this problem?

I have an i phone 4s, I have had it just over a month. The charger is not working and it has to be returned. Very disappointed considering it is Apple I expected better and have never had this problem with any other phone. Now I have the inconvenience of having to return it and waiting for a replacement and in the meantime I'm without a phone. Has this happened to anyone else?

Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty.

I've had my ipad for 6 months and still cannot get my iTunes music on it. How do I do that???

I've had my iPad mini for 6 months and still cannot get my iTunes music on it. What am I doing wrong??

I have tried everything. When I open my iTunes, the iPad icon comes up on the top right and shows the circling arrows and at the top is has iTunes Match, sending info to Apple. When I click the iPad icon, it states my iOS 6.1.3. and is up-to-date. I have a 32 GB Wi-Fi iPad. It says I have 28.34 capacity left. I have it set to automatically back up on iCloud (I have 15 GB of space in iCloud). At the bottom it says I have 447 photos and 42 apps. However, I can count that I only have 31 pictures that I see in my Photos.
I probably have the almost 500 photos on my phone, though. And I'm able to get some music to my phone**.
Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
Today I tried dragging a number of playlists to the iPad icon. It didn't go to my iPad; **however, now it's on my phone.
When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
Appreciate any help...they tell me I am not eligible for tech support via chat.
B.

HT1386 Ive had an iphone for several years and never had a problem syncing. Now...when i plug it in....it wants to delete ALL my apps if I sync. What's going on??

I've had an iphone for several years and have never had a problem syncing. Now...when I plug my phone in it wants to delete all my apps when I sync. Not sure what to do. HELP

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

Ive had my ipod for 13 months and the battery died!

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