Ive recently updated my new email address with my apple ID but now my iphone and ipad dont recognise these and wont allow me to edit or change them without signing in with my old details to an account that no longer exists, can this be fixed? thanks

ive recently updated my apple ID with my new email address but now my iphone and ipad dont recognise these and wont allow me to edit or change them without signing in with my old details to an account that no longer exists, can this be fixed? thanks

Go to setting on the devices and change the information
Settings
iTunes and App Store
Account
(Change account)
Also settings
Mail, contacts, calendars
Account
(Change account)
Same for everything else that uses your email address.  Facebook, Twitter, iCloud, on and on.

Similar Messages

  • I have verified my new email address as my Apple ID but my IOS devices keep asking me to sign in to my previous email/Apple ID but have no access to it.  How can I stop or change this?

    I have verified my new email address as my Apple ID but my IOS devices keep asking me to sign in to my previous email/Apple ID but have no access to it.  How can I stop or change this?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept  my password to buy anything. My old email address is no longer in use  and can not be access

    I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address  and won't accept my password which I did not change. What can I do as I can't download anything ?

    What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password  when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

  • How do I reset the password of an old login with an email account that no longer exists?

    Years ago, I bought songs in the iTunes store with an old email account that no longer exists.  I type my answers to the security questions, but the answers aren't working for some reason.  So neither of the normal ways to reset a password.  Is there a way to be able to figure out or change the password so that I can listen to this music once again?

    If you can't get it reset it http://iforgot.apple.com
    then you will need to contact Support in your country to try and get access to the account (they can also reset your questions) : http://support.apple.com/kb/HT5699
    If you do get access you can then change the primary email address on it e.g. via the Store > View Account menu option on your computer's iTunes ot via http://appleid.apple.com

  • After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for  Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
    You can manage your Apple ID here:
    https://appleid.apple.com

  • Music attached to accounts that no longer exist

    I just put my itunes library on my new computer after my old one died and now I can't put half of my songs on my IPOD because it is attached to an old account that no longer exists but it says I have to authorize that account in order to hear my songs that I purchased from Itunes... How can I get my music back that I purchased?????

    You cannot transfer purchases from one account to another at all.
    You will have to get the pasword to those accounts as the music belongs to those accounts.
    https://iforgot.apple.com

  • How to authorize songs from ITunes account that no longer exists

    I have 26 songs in my iTunes library that I cannot play on my iMac and cannot synch with my 2nd gen Nano because they are not authorized for this computer. These files were purchased under an account that no longer exists, on a Windows computer I no longer own. I've long ago forgotten the password for that account and the e-mail account associated with that itunes account no longer exists.
    So, how do I authorize my current iMac (running OS X, iTunes 10) to play and synch these songs?
    Any help greatly appreciated.

    Hello coastiechris,
    And welcome to Apple Discussions!
    About your only option at this point is to contact iTunes support on this one. If you cannot remember the password, there are no other options. Sorry.
    http://www.apple.com/support/itunes/contact.html
    B-rock

  • I changed my email address for my Apple ID but my phone doesn't recognize my new email it keeps asking for my password for my old email

    I changed my email address for my Apple ID. When I want to use iCloud my iPhone doesn't seem to recognize my new email it keeps asking for my password for my old email. I can't update the new address it keeps defaulting to my old one.

    Hello TirEoghain,
    Thanks for using Apple Support Communities.
    First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Delete Account, then tap Delete to confirm.
    Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Take care,
    Alex H.

  • Aperture wont start , it needs an update and is telling me to log onto a hotmail account that no longer exists so I am stuck .I would even re-purchase aperture just to get up and running again but I cant do that either - help, I need these photographs !

    Aperture wont start when I booted up this morning . There is an upgrade that it needs to install and I am being directed to log onto a hotmail account that does not exist to install it . I cant get any sense out of hotmail and the account has been deleted because I have never used it .
    I need to get into my files asap but I am just going around in circles - please help - anyone ?

    APERTURE was bought via the Apple On Line Store .
    I kew there is an update cause when I clicked on updates , there was an update that I needed cause Aperture was not running as it should  ie . it would not load
    I am running Mavericks OS.
    My Apple ID is the same as my email account but I have discovered that I have two  Apple ID accounts and I could not remember my password on the one that I used to download the original Aperture - I have since contacted Apple and they have merged the two so Ihave sorted it out that way .
    When Aperture would not start , it wasn't asking me to log onto my email account, it was asking me for my Apple ID which was the same thing but it was my emergency ID and I could not remember the password . Being enturely thick where computers are concerned , I got very confused and remain confused because having bought a new MACBOOK AIR , I find it wont recognise my back up hard drive or my AIRPORT so I am not having a great time with MAC products to be honest - cant get my business back up and running after nearly three weeks so Apple and MAC are not my favourite words !
    Anyway, I did get it sorted finally by ringing Apple but thanks for replying anyway - it turned out that Aperture was the very least of my problems  when my hard drive failed installing Mavericks - wasnt Mavericks fault, my drives have to work hard and it just died .

  • How do I delete an account to update to new Apple ID email if it wants the old password to an account that doesn't exist so it says incorrect. I can't move forward.

    I Need to delete an old iCloud account in order to update to my new Apple ID email but in order to delete the old account I need the old account to verify and it won't bc it no longer exists. Please help

    If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have music in iTunes that was purchased with an account that no longer exists. I'm transferring music to a new computer so the new iTunes is asking me to sign in to the old account to authorize the old music. Is there a work-around for this?

    Just to clarify: I purchased some of my older music in iTunes with an account that got deleted. I cannot recover or use this old account. I transferred music from my old iTunes to a new computer and that new iTunes on the new computer is asking me to sign into the old account to authorize the music. So, is there another way to transfer this music to my new iTunes? I'm using a USB thumb drive to transfer the music. Also, music that was purchased with my current account tranfers just fine.

    Click here and request assistance.
    (95437)

  • My new iPad has the wrong iCloud account (restored an old backup from previous iPad). It's pointing to an account that no longer exists and now I can't delete it because I can't log into it. Find my iPhone wants me to log in before deleting the account.

    I have an old iPad2, and received a new iPad Air. When I set up the iPad Air, I started as a backup from the iPad2, instead of treating it as a new iPad setup. It also asked if I wanted to set up Find My iPhone and I said yes. Problem is that I also (previously) changed the primary email address on my iCloud account, but never changed the iCloud setup on my iPad. So now the iPad Air has iCloud pointing to the email address as the account name. I want to just delete this account and enter the new email, but Find My iPhone won't let me - it asks for my password first. Problem is, it won't accept the correct password because the primary email has changed.

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT1420 How do I authorize music I purchased a few years ago from an account that no longer exists?  The music shows up in my library, but it won't play.  I can no longer access that email account because it was disabled...anyone can help?

    I purchased a bunch of music years ago with an old email account and password and then switched (before I understood about the apple account thing) and now the music will show up on my new computer but I can't authorize it to play because the old account is disabled and I can't remember my password!!!!!!
    HELP!!! 
    Anyone else find a solution to this?
    Am I the only idiot who has done this?
    Thanks in advance

    Hey there~ I had a similar experience, when the email I used to set up the account was hacked and subsequently shut down by Hotmail. If you contacted Support to change the name, but not the email address, you will need to do so again.
    Also worth noting~ if, at any time, you synced your device to your work computer, you'll need to contact Support to deauthorize it and enable your current one.
    Good luck!

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