Ive tried every possible way to get my ready preorder of an album to download and nothing is working... ive checked recent purchases.. going to my computer.. and still nothing.. does anyone have an answer as to how i can fix this? i just want my music!!

i have gotten my email that me preorder of an album is ready.. clicked on the link and got brought right to the home page of the itunes store.. went on my computer and checked all the recent purchases but i still cannot find my "purchased" music anywhere.. does anyone have an answer for me? im really aggravated.. a nice answer of how to get my already paid for album would be GREATLY appreciated..

Hello nicolefromlisbon
If the download link is not working to get your Pre-order, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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