Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right now

I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2. I am running Windows XP.
I have tried everything I've seen suggested on various support communities, with no success.
I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.
I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
One person was able to work through it by deleting all of the previous iTunes backup files. I'm trying that now. 4 hours into it, and it does not seem to be working......

Similar Messages

My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch (4th gen) will not sync music after the latest iTunes update

I'm using iTunes on a PC with Windows 7 and after the latest update (iTunes 11.2.2), it will not sync with my iPod touch 4 (also updated to the latest possible version - iOS 6.1.6).
Before the update there was no problem with the sync. And this iPod has always been synced only with this computer, and this iTunes library.
After the iTunes update, several songs on my iPod were greyed out and unplayable (the library plays fine in iTunes).
Now, when I try to sync, iTunes goes through all the steps, saying it finished syncing, without any error message but there is no actual change on the iPod.
I've tried deleting all the music on the iPod, to resync the entire music library anew.
Again, iTunes went through all the steps, finished "syncing" and nothing - and, of course, all the music on my iPod is now missing.
When I check the "On this iPod" option in iTunes, the entire song list shows up there but appears greyed out and unplayable.
On the actual iPod device, there is absolutely nothing in the Music app - no songs, no playlists.
The iPod always shows "no data" in the Music app.
Sometimes iTunes shows that I have 18GB of music on the device, sometimes it shows 0GB ...at one point it showed "no space available". But it has plenty of space - 23.5 GB of available space out of 32GB.
To fix this I've tried the following:
- automatic sync, manual sync, manually adding/deleting songs on the iPod, autofilling and replacing songs;
- resetting my iPod by holding the (on/off and home buttons) and resetting through the "reset all settings" option on my iPod;
- reset and restore from backup;
- uninstalled and re-installed iTunes on my PC.
- I've run the diagnostics tool in iTunes - all tests passed;
...plus various other suggested solutions I have found in the similar topics around here.
(I've checked and there are no restrictions to the songs, the computer is authorized, etc.)
Absolutely nothing works and it is very frustrating, as I usually only use the iPod for the music.
Please help.
Violet

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

IPod touch 4th gen, will not sync music or movies but plays everything else. This has been since 2 updates ago. We have reset, restored and done everything told but no good has come of it. The identical 1 we have has no issues. It is now on 6.1.5.

This 16gb model number is ME179BT/A if that makes any difference. It still plays apps and games with ease but will not download media from either the computer or iTunes store. We have restored and reset the thing but it will not work.
This has been playing up since October. It started with it refusing to switch on/off or do anything so I rebooted it then restored it but it didn't download any media. We have tried several times since to fix the issue but it just won't work.
If anyone has any ideas please let me know as the uncertainty of this device is killing me. What has happened to Apple??? We have all had Apple devices for over a decade but suddenly the whole thing has gone mad, constant updates and need to buy newer devices...... I think Samsung may be the better option the way rhis is going? We were always happy to pay the premium for the assurance of quality but that is no longer the case!
Please let me know if there is anything to be done with this so called media player??
Thank-you.

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

IPod Touch 4th gen will not charge, or sync to iTunes

Hello, I have a 2 year old iPod 4th gen 32 gb. About a week ago a realized that when a charged it the charging screen did not appear. I made no big deal about it since it still charged, but then I tried to connect it to my cpu to see if anything changed, nothing did (it also cannot connect to iTunes to my cpu but can connect to the app just fine). So I went on with it but recently it stopped charging all together. I'd power it down at night and turn it on in the morning and didn't charge at all past 20% So I powered it down and this image came up.Yes, I have seen this image before but when I plugged it in and got the charging screen after it died. But now it cannot get past this screen I left it plugged in all day and it doesn't do anything else. I can reset it after 10 minutes to wake it up but it dies again almost right away now normally i would just toss this away, since how old it is but I'm getting an iPhone soon and I want to be able to transfer everything over, to the iPhone but it keeps dying before i can do anything. And I would like to fix it so I could sell it for some cash.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod Touch 4th Gen will not sync with Itunes 11.1

I upgraded my Itunes to the latest version, now I can't get Ipod touches to sync that are 4th gen. Any help?

I FINALLY got it to sync. I had to unplug and restart my computer 3x's then it worked and went like a charm. It was getting to step 2 of 5 in the sync then just freezing. I let it run for 15+ hours the first day.
I do have to ask though since I have a knowledgable person:
My son's Ipod touch broke so I bought a refurbished one. How can I change the ID on Itunes or his touch to reflect his Ipod?

My ipod touch 4th gen will not find my home wifi and im standing next to the router? i did not do anything to the ipod nd im sure its not my router since my laptop and PS3 work perfectly

i know for a fact its not my router because everything else works fine

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod touch 4th gen will not connect to my computer or itunes

Everytime I plug it in, the laptop says that the ipod is a camera and does not automatically open itunes. Then the message of "MobileDeviceService has encountered a problem and needs to close. We are sorry for the inconvenience." shows up.
When I click to see the data of the error report it says this:
szAppName: AppleMobileDeviceService.exe
szAppVer: 17.88.0.7
szModName: kernel32.dll
szModVer: 5.1.2600.5781
offset: 00012afb
I have Windows XP and have tried all of the troubleshooting tips, like reinstalling itunes and stopping and restarting mobile device services. Nothing works. I can plug it into my sister's laptop, which has Windows 7 and it works fine.
Can someone help me please?

Try here:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

My ipod touch 4th gen will not sync apps to ipod from itunes

I've restored the ipod several times; reinstalled itunes a few times and restarted my computer a number of times. Ipod will sync the first time after restore and not again. I'm tired of restore the ipod every time I want to sync it to itunes. Is there a better solution???

I'm having the same problem with my girl's ipod 4th generation's. I have restored them 4 times now. It works fine after the restore but the very next time it will no longer sync and I have to do the restore again. It's becoming very frustrating.

IPod 4th Gen will not get app updates ...error states cant connect to iTunes

iPod 4th Gen will not get app updates ...error states cant connect to iTunes

See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock

My IPod Touch 4 Gen will not respond and when I try to Restore it it gives me a code 1601 how do I fix it?

My IPod Touch 4th gen will not respond and when I try to restore it, it gives me a code 1601 how do I fix it?

- Try another USB port.
- Try on another computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ipod touch 4th generation will not charge or cut on? can you please tell me whats wrong with it.. i have tried the holdin the home and lock button at the same time and still won't cut on

hello my ipod touch 4th generation will not cut on or charge. i have tried the holding the home and lock button and still won'ty work. i don't know what to do. can you help me please

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

My ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out

my ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out.and i cant sync or put any new songs.please help me.

I've gotten the iPod to sync after restoring it and not changing ANY of the music sync settings. I didn't even click "sync music", I just have it on manual and clicked autofill.
After it synced all of the music successfully, I tried to sync a playlist (my recently added), and it's gone bonkers again, it won't sync the playlist's music, or any new music now.

Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

Similar Messages

Maybe you are looking for