Ive tried to reset my password on different e-mails and it wont take it
everytime i try to reset my password it is not accepted
I will need a little more information order to help out. What is the screen doing when it rejects the password? Are you getting a specific error message or does the screen just remain on that page and does nothing/freezes up? Are you using/creating a password that is a least 6 characters long and contains letters, numbers and/or special characters? Do you already have a printer added to your account with an established email address?
I am a former employee of HP...
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The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have a ipod 4th gen and it wont connect to my windows computer at all. I've tryed to reset it but its been 10 min and it wont go back to normal. I use the wall plug in to charge it. also it wont charge on my computer but other wise it works fine. I need help!
What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are, as I am using the exact same ID right now.
I have switched my password in the past, so my theory is my mac mini thinks that my password has not changed and it will not update because The Wi-Fi password has also changed so it cannot connect to any servers...Does that sound like I am on the right track?
Is there a way to update my Wi-Fi password (saved into the computer) without logging on?If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. -
I have iphone4 ,Imade a restore for it
while activation the divec but unfortunately I forgot the password for the I cloud
I tried to reset the password , but it reset for me the password for the apple Id
I tried to sign in throw PC many times , then I find a message that my id is disabled for safety reason
I want to active my phone but I don't know what to doFound the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can. -
I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?
Welcome to the Apple Support Communities
Connect the device to your computer and iTunes will ask you to update to the latest version -
hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help.
<Edited by Host>Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
<Edited by Host> -
I am trying to reset my password for apple id. I entered my d.o.b. tells me info doesn't match. I tried reseting through email but am not
getting any emails to reset it. HELP!Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.
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Go to the main page of adobe.com and sign out if you're already signed in there. Then click Sign In at the upper right of the page. In the next page you will see a Forgot Password link:
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I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help
If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
http://support.apple.com/kb/ht5312
If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699 -
I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?
Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
Please help!!! iCloud keeps asking my password and it always comes out incorrect even though i know i input the right one. When i tried to reset the password by email (many times already), nothing was sent to me. Tried it again thru security settings, they asked for my birthdate but still, it's incorrect! anyone have the same problem?
Hi,
Thank you for visiting Apple Support Communities.
I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Can't reset my password thanks to slow email and security questions issues.
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See this for contacting Apple security: http://support.apple.com/kb/HT5699
Although your logic escapes me. YOU made several mistakes, including your security questions, not having a rescue email address, and having a weak password that someone guessed. And you expect Apple to bail you out of the predicament that YOU created instantly. They probably will, but it isn't something that you should expect.
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