Iview contents missing when using FQDN Cisco Load Balancer

Hello Experts,
We are using Cisco load balancer to distribute the load across the portal servers. Everything was working fine, but after upgrades to the latest support package stack SP18, we ran into some odd behavior. Some of the contents on the iview are blank when using FQDN load balancer URL e.g. http://sap1234.corp.com/irj/portal .  But those blank contents does show up if we donu2019t use FQDN e.g. http://sap1234./irj/portal .  At this point we are not sure where to start troubleshooting?
Any helps would be appreciated,
Dave
Edited by: davidn on Feb 27, 2009 11:50 AM

Isn't this the same as your other post? I'm locking this one...

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    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
    at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
    at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
    at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
    at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:592)
    at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
    at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:158)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
    at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
    at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
    at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
    at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:592)
    at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
    at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
    at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
    at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.processQueryRequest(XacuteRequestHandler.java:342)
    at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.QueryRequest(XacuteRequestHandler.java:135)
    at com.sap.xmii.Illuminator.connectors.Xacute.XacuteConnector.doProcessRequest(XacuteConnector.java:86)
    at com.sap.xmii.Illuminator.connectors.AbstractConnector.processRequest(AbstractConnector.java:83)
    at com.sap.xmii.Illuminator.server.QueryEngine.run(QueryEngine.java:41)
    at com.sap.xmii.Illuminator.services.handlers.IlluminatorService.processRequest(IlluminatorService.java:68)
    at com.sap.xmii.Illuminator.services.ServiceManager.run(ServiceManager.java:68)
    at com.sap.xmii.servlet.Illuminator.service(Illuminator.java:68)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
    at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:80)
    at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:44)
    at com.sap.xmii.Illuminator.gui.irpt.ReportParser.processServletRequest(ReportParser.java:610)
    at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseServletTag(ReportParser.java:276)
    at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseFile(ReportParser.java:154)
    at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parse(ReportParser.java:119)
    at com.sap.xmii.servlet.ReportServlet.service(ReportServlet.java:90)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:162)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:81)
    at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
    at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
    at com.sap.xsrf.filter.XSRFProtectorFilter.doFilter(XSRFProtectorFilter.java:62)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:468)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:298)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:399)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:388)
    at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:84)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:244)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:428)
    at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:247)
    at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
    at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:327)
    Date:
    2014-03-25
    Time:
    14:04:06:176
    Category:
    com.sap.xmii.storage.connections.MailConnection
    Location:
    com.sap.xmii.storage.connections.MailConnection
    Application:
    sap.com/xapps~xmii~ear
    Thread:
    Thread[HTTP Worker [@629095796],5,Dedicated_Application_Thread]
    Data Source:
    j2ee\cluster\server0\log\defaultTrace_00.trc
    Arguments:
    DSR Transaction:

    Have a look at this thread please: 
    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/f11f3079-b04a-4a8e-b89e-d56eb0532c42/the-mail-could-not-be-sent-to-the-recipients-because-of-the-mail-server-failure-sending-mail-using?forum=sqldatabaseengine
    Saeid Hasani [sqldevelop]

  • Send Email issue using "Mail Server Load balancer"  (Cisco ACE 20)

    I have asked this question in SAP MII forum too but it appears issue could be in NetWeaver Mail API. Please let me know if someone have experienced this kind of issue or any suggestions.
    The send email action was working file in MII with smtp mail server on port 25. Recently basis did a change in mail server ip address and they installed a new Load Balancer . The Load balancer is between SMTP and MII. After this change MII does not send email (unknown source error). now MII send email action has ip address or qualified path of Load balancer in MII send email configuration instead of direct ip address of SMTP server. Below is the error message in Net Weaver logs.
    MII still sends email if direct ip address of email server  provided instead of Email Load balancer but not through Load balancer .
    Any suggestions ?
    Could not authenticate mail account (Unknown Source)
    [EXCEPTION]
    javax.mail.AuthenticationFailedException
    at javax.mail.Service.connect(Service.java:319)
    at javax.mail.Service.connect(Service.java:169)
    at javax.mail.Service.connect(Service.java:118)
    at com.sap.xmii.storage.connections.MailConnection.sendMail(MailConnection.java:202)
    at com.sap.xmii.bls.executables.actions.mail.MailActions.send(MailActions.java:223)
    at sun.reflect.GeneratedMethodAccessor1412.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:592)
    at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
    at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
    at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
    at com.sap.xmii.bls.executables.controls.Switch.doExecute(Switch.java:131)
    at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
    at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)

    Hi Ahmed,
    I don't have experience with Blackberry, but, as the document mentions, the first thing to do would be making sure that the connection timeout  is set to something high enough
    You can find more details on how to modify this value at the link below:
    http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/vA2_3_0/configuration/security/guide/tcpipnrm.html#wp1074289
    I hope this helps
    Daniel

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