IView not found: com.sap.portal.support.browse.default.

When I try to navigate to System Administration -> Support -> Portal Runtime -> Browse deployment, I get the following error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: com.sap.portal.support.browse.default.
Exception id: 04:45_02/10/08_0037_13390350
I referred this thread   [https://www.sdn.sap.com/irj/sdn/thread?threadID=188079|https://www.sdn.sap.com/irj/sdn/thread?threadID=188079]   and removed the .bak extension from the file com.sap.portal.support.browse.par.bak and uploaded it in System Administration --> Support --> Support Desk --> Portal Runtime --> Administration Console ,in the Archive uploader.
But the problem persists.   Could anybody shed some light on this issue?
Regards,
Saurabh.

Hi Saurabh
In order to get more information, you should search for your exception id "04:45_02/10/08_0037_13390350" in the default trace file.
See http://help.sap.com/saphelp_nw70/helpdata/EN/57/5f1140d72dc442e10000000a1550b0/frameset.htm in order to see where the def trace file is found.
Best regards,
Martin Søgaard

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    Mar 9, 2005 7:28:55 PM # Client_Thread_72     Fatal           Exception ID:07:28_09/03/05_0037
    [email protected]8b #
    at java.lang.Thread.run(Thread.java:479)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
    at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:135)
    at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:109)
    at com.sapportals.portal.htmlb.page.JSPDynPage.doOutput(JSPDynPage.java:76)
    at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:609)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:462)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:385)
    at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:817)
    at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:343)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at pagelet._sapportalsjsp_chartTest.doContent(_sapportalsjsp_chartTest.java:749)
    at com.sapportals.htmlb.taglib.ChartTag.doEndTag(ChartTag.java:130)
    at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:898)
    at com.sapportals.htmlb.rendering.DefaultChartRenderer.render(DefaultChartRenderer.java:191)
    Caused by: java.lang.NullPointerException
    at java.lang.Thread.run(Thread.java:479)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
    at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:135)
    at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:109)
    at com.sapportals.portal.htmlb.page.JSPDynPage.doOutput(JSPDynPage.java:76)
    at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:609)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:462)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:385)
    at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:817)
    at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:343)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at pagelet._sapportalsjsp_chartTest.doContent(_sapportalsjsp_chartTest.java:942)
    Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception: 
    at java.lang.Thread.run(Thread.java:479)
    at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
    at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
    at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
    at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:135)
    at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:109)
    at com.sapportals.portal.htmlb.page.JSPDynPage.doOutput(JSPDynPage.java:76)
    at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:609)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:462)
    at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:389)
    at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:858)
    User : cgonzalez
    Component class : com.cs.VerGraficoIndicador.VerGraficoIndicador
    Component : pcd:portal_content/com.plumrose.PortalEjecutivo/com.plumrose.Roles/com.plumrose.PortalEjecutivo/com.plurmose.VisUFARRHH/com.plumrose.SeccionesBase/IndicadoresyReportes/IndicadoresOperativos/com.plumrose.zep6km_page_IndicadoresOperativos/com.plumrose.zep6pdk5_iview_com.cs.VerGraficoIndicador
    com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
    Mar 9, 2005 6:58:58 PM # PRT-Async 6          Fatal           Exception ID:06:58_09/03/05_0036
    I´ll appreciate any help on this issue.
    Regards,
    SS

    Rajendran,
    We're having the same error after upgrading to NW04s, did you figure out the the root cause for this error?
    Thanks,
    Hanh

  • BEx Web Application iView not found

    Hello,
    Any BEx Web Application iView that I create in the portal and try to run ends with an error. This is what I see on the trace file:
    com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: com.sap.ip.bi.web.portal.integration.launcher
    Any ideas...?

    Hi Roy,
    I am having exactly the same exception "iview not found" on my consumer production portal. I transported these BEx iviews from consumer pre-prod to consumer prod. My user ID is configured on the backend BW system and still its not working.
    Can you please tell me what user credentials were configured on your backend system?. This is an urgent production issue, and I appreciate your earliest response.
    Here's my exception details:
    com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: com.sap.ip.bi.web.portal.integration.launcher
    at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1937)
    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:222)
    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
    at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
    at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
    at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
    at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
    at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:434)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
    at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
    at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Thanks.

  • Cannot find "com.sap.portal.navigation.masthead.par.bak"

    Hi,
    I am working on SAP Portal EP7 SP13
    I have been browsing System Administration -> Support -> Support desk -> Portal Runtime -> Browse Deployment and I could not find "com.sap.portal.navigation.masthead.par.bak"
    Is this file still existing in SP 13 ??
    Thnaks for your help

    Hi,
    The file is available under System Administration -> Support -> Support desk -> Portal Runtime -> Browse Deployment->ROOT/WEB-INF/portal/portalapps/com.sap.portal.navigation.masthead
    Hope this helps.
    Regards
    Srinivasan T

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