Iview time-out on EP6 SP2

Hi we are running EP6 SP2 on AIX 5.2 64bit and Oracle database - we are currently experiencing problems with an iview that times-out. The iview is under "User Administration" and we are trying to assign users to a Group. The number of users in this group is at the moment around 2200.
Thank you

In the content administration.
There is a setting on the page called Page Timeout.
Try setting this a bit higher.
Well a lot higher since it is in milliseconds.
Br Rasmus

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IVIEW TIME OUT ERROR

Hi ,
When I click on the IVIEW, it says
"IView Timmed out. No Cacj Content to Display. Click on Reload".
When I try to reload it same error comes up. Restarting the Portal Server helps but again it goes down.
Pls suggest some solution. This is going on since long.
Thanks
Anand

Anand -
While Uma's resolution would work, I think that your problem is indicative of a larger issue. I'm pretty sure that your users don't want to wait longer than 2.5 minutes for a page to load (most users don't want to wait 2.5 seconds!).
Therefore, I'd start by looking at the page content to see if there are any "expensive" iViews on the page. Usually these will be iViews that are integrated with backend systems. Several of these could cause the page to time out. Also, do you receive the same error when you preview the page?
Finally, I sometimes get this message when I am searching the users and the query does not return a result in the allotted time.
Regards,
Kyle

List of all users attached to a role iview time out / Action canceled

Hello All,
I've created a custom iview which pulls all the users assigned to roles. It gives all the users attached directly to the role and through a group to a role in a tabular form. The isolation method on the page is set to URL.
It works fine when the number of users attached to the users are less. But for roles which has got about 30,000+ users it fails. Earlier it was giving me time out error. So increased the "Page timeout " to 25000000 which is very huge. Now it doesnt give me time out error but it comes up with a page saying "Action canceled - IE was unable to link to the web page you requested. The page might be temporarily unavilable".
When I run the report, it tries to get the users, it works for like 10 - 12 mins, and i think when its trying to put all those users in a table for display, it give me a blank screen (this is how it behaves for less users, just before its about to display the page), then i see IE status bar saying "Website found ....", then it says "Done" and then it gives a page saying "Acion Canceled - IE was unable to link to the web page you requested. The page might be temporarily unavilable."
Please help me out.
Thanks.

Hi Shikka,
maybe you should not display that 30.000+ users...
Just think how long the page will be....
SAP uses for tables with more than 20 lines a "next page" button for a reason.....
How about you write the result in a txt file (in one of your par file folders) and have a download link in you iview?
Regards, Kai

SAP PORTAL Time-Out Settings / BO iView Reports..?

We have created BO object-specific iView requests in SAP PORTAL based on Ingo's posting....
SAP BusinessObjects Enterprise & SAP Enterprise Portal - Part 3 of 4
Currently, just posting some small CR4E and Analysis for Office (*Design Studio will be added in a few months) report objects that are based on BW queries - and response time is a few seconds.
However, long-term as our BW grows - and the volume of data/periods expands we may see some reduction in the performance of these reports, and they make take a few-minutes to return data.
The SAP Portal team already have an issue with an ECC / T-Code report (*no Business Objects involved) which runs over 100 seconds - and hits a Portal time-out....and are wondering if we would hit the same issue if a CR4E within the Portal ran longer than 100 seconds...?
I think the answer is "NO", the Portal time-out would not apply in that scenario. My assumption is that in our solution-path, the Portal's 100 second time-out rule would ONLY apply to the process of the Portal invoking the iView request - and opening the frame for the CR4E content.
Once the frame is open - and the RPT / Prompt-Screen is loaded the Portal time-out is "happy".
After that iView -> BO frame is established....so, even if the CR4E & BW Query took more than 100 Seconds to return/display the data - the SAP Portal would not time-out - as all of that activity is actually taking place at the BOE Platform layer within the frame (and using the time-out settings at the BOE level).
Can anyone confirm that my assumptions are correct, or explain where the assumption is wrong..?
Thanks in advance...!

In our scenario, the SAP PORTAL has a 100 second time-out, but the Business Objects platform where the CR4E content is hosted has a 600 second time-out for "View on Demand" reporting.
When the SAP PORTAL opens the iView connection, it is opening the CR4E content in a frame on the Portal. Prompts are entered - and the RPT execution begins on the BOE platform.
There is a "spinning-wheel" displayed from the BOE platform, and if run in BO LaunchPad it could run for up to 600 seconds before a time-out occured.
When it is presented in SAP PORTAL via iView connection - does that "spinning-wheel" from BOE Platform provide enough of a "heartbeat" to let the PORTAL know not to drop the connection at 100 seconds....?
My reasoning is that SAP PORTAL should be opening the BOE content with the same rules that apply when the report is opening in the BO LaunchPad.
We are going to create a "SLOW" report in CR4E (*Lots of charts & sub-reports) to test/compare LaunchPad and Portal display of the same report.

UWL: Time Out Error in EP6

Hello,
We are on EP 6.0.
We have configured UWL for R3 and CRM systems. Recently user started getting below error message
"Time out occured. Time taken is more than 30 seconds"
I know In EP7 we have this parameter in Optional Configuration under UWL admin. But this is not present in EP6.
Can you please tell me the place where I can configure this parameter ?
Regards,
Vinod

Hi Vinod,
I believe that this parameter is not available on the UI for your version. Can you please check the following:
On the portal go to System Admin, System Configuration, System Landscape.
Scroll down in the system landscape and try to find your CRM system that you are connecting to.
Once you have found this right click and select open. Next select, connection tests. Click on the boxes, and select test.
This provides useful information as to why the connection isn't working or is timing out. Another thing that you can do is to check the UWL log files.
Could you please post the outcome of the connection tests? The tests need to be successful for the UWL to work properly.
Will you be upgrading soon? The reason why I am asking is because there are many excellent features in the newer versions of the Universal Worklist, like the real-time refresh feature.
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

BSP Session times out in Portal iView

HI,
I have a stateful BSP Application with two pages. First BSP Page navigates via a POST to third party site from which, the request returns back to the original BSP to the second page. I pass the url of the application, along with the session information, with the name of the second page to the site, using which the site posts the request back to the BSP. I have increased the session time out in ICF to 10 minutes. This works fine when executed as a standalone application.
I use the same BSP, as an iView in the Portal, and i get the Session Timed out error. I have selected the checkbox for the property "Supports Portal integration" in the application.
If i do not pass the session information, then the user is prompted to provide the credentials for the SAP system when the request returns from the third party site in the Portal.
Please provide your inputs/help on this.
Thanks,
Regards,
Siddhartha

Can you share how did u solve?
Raja T

Time-Out Configuration in EP6?

Hi,
it´s possible to change the time-out for a user in EP6.0?
Best regards
Christian

If you are thinking of like the idle time out in R/3, then no. However... you can set how long the saplogonticket (non-persistant cookie) is valid for. As default this is 8 hours. If you reduce it to 2 hours for example, then any user still in their session after two hours will have to re-authenticate.
Paul

Session Time out happens on Win2k Advanced Servers

Hi All,
          I have configured a Admin server and 2 cluster servers. All are on Win 2000
          Advanced Servers. After deploying EJBs to the cluster, when I try to log in
          to our application ( Presentation logic is done by servelets & JSPs ) it
          allows to log in but when I try to click a link to go to another page
          session time out happens. This happens whenever I click a link or browser's
          Refresh button. I have to repeatedly log in.
          Have anyone faced this problem ? Is there a session time out problem with
          WLS6.0 sp2 ?
          Please respond.
          Thanks
          Nalika


Sorry I have fogottoned to add :
          This problem occurs when I try to setup clustering manually as well as, as a
          Win2k service (i.e Admin server & cluster servers as Win2k services)
          "Nalika" <[email protected]> wrote in message
          news:[email protected]..
          > Hi All,
          >
          > I have configured a Admin server and 2 cluster servers. All are on Win
          2000
          > Advanced Servers. After deploying EJBs to the cluster, when I try to log
          in
          > to our application ( Presentation logic is done by servelets & JSPs ) it
          > allows to log in but when I try to click a link to go to another page
          > session time out happens. This happens whenever I click a link or
          browser's
          > Refresh button. I have to repeatedly log in.
          >
          > Have anyone faced this problem ? Is there a session time out problem with
          > WLS6.0 sp2 ?
          > Please respond.
          >
          > Thanks
          > Nalika
          >
          >
          >
          >

Session Time Out Message on Portal

Hi Guys,
We do have an application with out logging in, user can come to our application. The session time out will be 10 min. I am configuring the session time in web.xml
But when session timed out i need to forward to a session timeout jsp, when they try to access the functionality. We are using WLP 10.3 and application in JSF 1.2
Thanks in advance.
Siddu
Edited by: Siddu4u on Jun 26, 2012 1:16 PM

Sorry I have fogottoned to add :
          This problem occurs when I try to setup clustering manually as well as, as a
          Win2k service (i.e Admin server & cluster servers as Win2k services)
          "Nalika" <[email protected]> wrote in message
          news:[email protected]..
          > Hi All,
          >
          > I have configured a Admin server and 2 cluster servers. All are on Win
          2000
          > Advanced Servers. After deploying EJBs to the cluster, when I try to log
          in
          > to our application ( Presentation logic is done by servelets & JSPs ) it
          > allows to log in but when I try to click a link to go to another page
          > session time out happens. This happens whenever I click a link or
          browser's
          > Refresh button. I have to repeatedly log in.
          >
          > Have anyone faced this problem ? Is there a session time out problem with
          > WLS6.0 sp2 ?
          > Please respond.
          >
          > Thanks
          > Nalika
          >
          >
          >
          >

Session Time Out capturing for legacy application running in portal

Hi Forums,
I am using portal URL iView to connect to legacy application. How to capture the session time of of that legacy application and show it in the portal. In portal I have already handled session time out which shows a javascript popup message. I want to call the same piece of code once session time out happens in the legacy application which is been accessed by portal through URL iview.
Many Thanks and Best Regards
Sudhir

Hi Sudhir,
The handling of the session timeout should be done by the application itself not the portal. From the portal you have no way of working out what the application is doing. My suggestion to you is that you need to modify the application to handle the scenario you describe not the portal.
BRgds,
Simon

How to Increase Time-out for Agent Manager in OLT?

Hello All,
When using the Oracle Load Testing Agent Manager for a load test of multiple scripts, I often get time-outs at the start of a test from OLT:
"Error communicating with.... : timed out after 60 seconds".
When I check the agentmanager.log file on the remote PC (Win XP SP2) I can see that the communcation started with the last line saying
"connected to server=......yaddayadda.... queue=queue/AgentPoolNotificationQueue"
which I assume means there was communication. And there were 2 attempts to start. After the first attempt, the entry:
05:31:09,513 WARN [AgentProcess] Forcibly terminating process 8041484 for agent agId1530_rndd49ae6b9-a8ec-4a0d-920d-16ee6c7021f4
The agentmanager_auth.log file show 2 lines near the start time of the test:
2010-05-12 05:30:18,606 INFO [URL:t3://..........au:8088;Requestor Username: oats;Requestor Key:f6272e33-9428-425b-b52d-c0363f863e43;Requestor Queue:queue/AgentPoolNotificationQueue;Request ID:36;Request:startagent;] - authentication successful
2010-05-12 05:31:09,513 INFO [URL:t3://..........au:8088;Requestor Username: oats;Requestor Key:f6272e33-9428-425b-b52d-c0363f863e43;Requestor Queue:queue/AgentPoolNotificationQueue;Request ID:42;Request:stopagent;] - authentication successful
Why was there a 'stopagent'?
The log from a successful agent show lines after the "Connected to server...." line ( "startAgent( pathTo.....a.. Launching agent.... Launched process 8792944 for agaent agId.....") so something appears to have not happened on the failed agents.
When starting a test immediately (rather than scheduling it as I want to for off-peak times) and the agents time out, I can stop it & restart test. Usually then they all start successfully.
Does anyone have any suggestions on failure reasons & possible solutions?
If there's nothing else that I might have missed, I'd like to trying increasing the time-out to say 120 or 500 seconds.
How can I do this?
Is there a way to get the agents to try starting again, or add a new vUser/script instance one the test is running?
Many thanks,
Neil
Edited by: Neil S on May 12, 2010 9:16 AM

Hi Ramesh,
I guess you need to increase the parameter "icm/keep_alive_timeout" value, it's default value is 60. please gothrough the link
http://help.sap.com/saphelp_webas630/helpdata/en/0b/1c7e7abbc311d5993a00508b6b8b11/content.htm
To increase this go to RZ10 and add this parameter in Instance profile and modify the value then restart the server to make the changes effective.
Regards,
Hari
PS: Point's are welcome

Repointing "Help" link to a different source in EP6 SP2

Hi all,
I am using EP6 SP2 Patch 4 HF 7. I need to re-point the "Help" link in the top of EP6 SP2 to an different source. Presently it is pointing to http://help.sap.com and since mine is an intranet portal..cannot point to that.
Any idea where do I have to change the link ?
Regards,
Rajan.K

Hi!
You can customize this link by editing:
Content Administration - Portal Content - Portal Content - Portal Users - Standart Portal Users - Default Framework Page.
In popup menu choose "Edit". Select "Masthead iView" and press "Edit" link. Then in "Property Category" choose "Navigation" and in "Help Link URL" enter link you preffer.
WBR, Lnk.

Portal Application times out.

I have developed a portal application on EP6 SP2 on windows.
Everything works fine, except we are getting intermittent
runtime errors. It appears as if the component has been
removed from memory. This happens after a variable amount
of time. It appears to happen more frequently
when there are more users testing the application simultaneously.
There are RFC calls to te R3 back end, but it is not only these
that fail.
Any suggestions?

Dirk,
take a look at the following post.
Re: Sporadic error when getting data from Bean

EP6 SP2 Jco / System Alias Question

Hi all,
I'm developing a number of Iviews on an EP6 SP2 system connected to a 4.6C box. I have two problems that I'd be grateful for some help with.
1) How do I make use of the System Aliases set up in the portal via Jco ?
I know I can use the direct connection
JCO.createClient("001", // SAP client
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                "<hostname>", //
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but it would be much easier if I could use the configured System Alias called "UKSAP" which has been set-up in each Portal box.
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Cheers
Richard

Hi,
We are trying to do pretty much the same thing you are, I am trying to get my Java iview to use the System Alias to connect to an R/3 JCO destination.
Could you elaborate on your findings in this regard. I am currently getting the following error : "Target for system alias SAP_R3_HumanResources not found in system landscape"
I have entered the connection info for this target into the jcoDestinations.xml and I've created a system in the portal with the alias SAP_R3_HumanResources...
Thanks in advance,
Mukta Pathak

Detailed Navigation on EP6 SP2 Patch27

I just installed EP6 SP2 Patch27.
The EP system was installed using CD 51030419 without CM. And I installed patch 5 (J2EE 25) and patch 27 (J2EE 27).
When I logged on the system and clicked the menu in the detailed navigation, the script error message like below appeared.
A runtime error has occured.
Do you wish to debug?
Line : 116
Error : 'onNewHistory' is undefined.
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Is there anybody has an idea to resolve this ?

Hello Jay,
I know this meesage was posted a long time ago but I am encoutering the same problem with the latest patch for SP2. The user would like to view the Enterprise Portal on a MAC machine and everything seems to work except the detailed navigation part. I tried also on a windows machine with a Netscape/Firefox browser and same problem occurs.
Did you find a solution? I would greatly appreaciate your help.
Thanks in advance
Rabih

Iview time-out on EP6 SP2

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