IWeb 09 crashed and will not reopen
I have a problem with iWeb.
When editing a webpage in iWeb (adding a second album) the software froze for a few minutes , then crashed. When prompted, I clicked on reopen, but it failed. I tried again with the reset and reopen option. This failed too. I repeated this several times, reset the machine but nothing worked. i tried again today but the same thing happened. I deleted from the iweb folder the galleries i thought were causing the problem, but it had no effect. I've been looking here in the forums, and tried deleting the preference file, restarting then doing a 'fix permission' in the disc utility. IWeb still refuses to open. I'm a new Mac user, and not sure if i can simply uninstall or delete iWeb 09, then reinstall it from the iLife 09 disc.
Any advice would be appreciated.
That could mean there's a damaged preference file other than iWeb's that's causing the problem. Before you go to that trouble try the following:
Trouble Shooting Preferences in Leopard
1 - Create a folder titled "Preferences A" on the Desktop.
2 - Open the working Preferences folder, HD/Users/your_name/Library/Preferences, and move the contents to the Preferences A folder on the Desktop.
3 - Make a duplicate copy of the Preferences A folder on the Desktop as a precautionary backup.
4 - With the working Preferences folder empty run the application again and determine if the problems is fixed.
NOTE: you may have to drag the contents of the working folder to the trash and empty if moving the contents to the A folder only copies them instead of moving.
5 - If the problem is fixed:
A - open the working Preferences folder (HD/Users/your_name/Library/Preferences).
B - Open the Preferences A folder on the Desktop, select all of the contents and drag them into the working Preferences folder.
C - When the Copy window pops up check the "Apply to All" check box and then click on the Don't Replace button as seen here.
6 - If the problem is NOT fixed, empty the working Preferencess folder and move the contents of the Preferences folder on the desktop back into it.
Similar Messages
-
Safari crashed and will not reopen!
Safari has crashed and will not reopen
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Safarie crashes and will not reopen. Please see attached ETRECHECK & APPLE reports
Hardware Information:
iMac (24-inch, Early 2008)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
6 GB RAM
Video Information:
ATI Radeon HD 2600 Pro - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 1:13:13
Disk Information:
OWC Mercury Electra 6G SSD disk0 : (240.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac HD LION (disk0s2) / [Startup]: 239.2 GB (10.45 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Seagate FreeAgent
Apple, Inc. Keyboard Hub
ENE Flash UB623X
Apple, Inc Apple Keyboard
Seagate FreeAgent GoFlex 1.5 TB
disk2s1 (disk2s1) <not mounted>: 32 KB
FreeAgent GoFlex Drive (disk2s3) /Volumes/FreeAgent GoFlex Drive: 1.5 TB (479.45 GB free)
Canon MX710 series
Western Digital My Passport 0748 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
PHOTOS (disk1s2) /Volumes/PHOTOS: 1.75 TB (1.34 TB free)
WEB & HCC STUFF (disk1s3) /Volumes/WEB & HCC STUFF: 249.89 GB (208.2 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[kext loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
Startup Items:
ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.genieoinnovation.macextension.client.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[loaded] com.westerndigital.ErasePrivilegedHelper.plist Support
[running] com.xrite.device.xrdd.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[running] com.genieoinnovation.macextension.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[running] com.ecamm.printopia.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] uk.co.markallan.clamxav.clamscan.plist Support
[loaded] uk.co.markallan.clamxav.freshclam.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items:
Boom
iTunesHelper
Jing
DropCopy
ClamXav
AdobeResourceSynchronizer
InterarchyHelper
Dropbox
ClamXavSentry
Canon IJ Network Scanner Selector EX
WDDriveUtilityHelper
HoudahSpotHelper
TuneupMyMac
ClamXavSentry
ColorMunkiDisplayTray
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
npwViewer: Version: (null) - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
SmartCamFinder: Version: SmartCamFinder 1.0.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
1Password: Version: 3.9.20
Page Rank: Version: 1.0.0
Sparkbox Websnap: Version: 1.0
PageHistory: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Printopia Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mac HD LION: Disk size: 222.77 GB Disk used: 213.03 GB
Destinations:
PHOTOS [Local] (Last used)
Total size: 2
Total number of backups: 35
Oldest backup: 2014-03-17 19:50:50 +0000
Last backup: 2014-04-28 17:02:28 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 222.77 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
91% clamscan
14% backupd
2% WindowServer
2% firefox
1% Creative Cloud
Top Processes by Memory:
449 MB firefox
338 MB com.apple.IconServicesAgent
273 MB clamscan
264 MB clamd
209 MB Finder
Virtual Memory Information:
18 MB Free RAM
2.13 GB Active RAM
3.29 GB Inactive RAM
572 MB Wired RAM
936 MB Page-ins
12 MB Page-outs
Hardware Information:
iMac (24-inch, Early 2008)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
6 GB RAM
Video Information:
ATI Radeon HD 2600 Pro - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 1:13:13
Disk Information:
OWC Mercury Electra 6G SSD disk0 : (240.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac HD LION (disk0s2) / [Startup]: 239.2 GB (10.45 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Seagate FreeAgent
Apple, Inc. Keyboard Hub
ENE Flash UB623X
Apple, Inc Apple Keyboard
Seagate FreeAgent GoFlex 1.5 TB
disk2s1 (disk2s1) <not mounted>: 32 KB
FreeAgent GoFlex Drive (disk2s3) /Volumes/FreeAgent GoFlex Drive: 1.5 TB (479.45 GB free)
Canon MX710 series
Western Digital My Passport 0748 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
PHOTOS (disk1s2) /Volumes/PHOTOS: 1.75 TB (1.34 TB free)
WEB & HCC STUFF (disk1s3) /Volumes/WEB & HCC STUFF: 249.89 GB (208.2 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[kext loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
Startup Items:
ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.genieoinnovation.macextension.client.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[loaded] com.westerndigital.ErasePrivilegedHelper.plist Support
[running] com.xrite.device.xrdd.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[running] com.genieoinnovation.macextension.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[running] com.ecamm.printopia.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] uk.co.markallan.clamxav.clamscan.plist Support
[loaded] uk.co.markallan.clamxav.freshclam.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items:
Boom
iTunesHelper
Jing
DropCopy
ClamXav
AdobeResourceSynchronizer
InterarchyHelper
Dropbox
ClamXavSentry
Canon IJ Network Scanner Selector EX
WDDriveUtilityHelper
HoudahSpotHelper
TuneupMyMac
ClamXavSentry
ColorMunkiDisplayTray
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
npwViewer: Version: (null) - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
SmartCamFinder: Version: SmartCamFinder 1.0.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
1Password: Version: 3.9.20
Page Rank: Version: 1.0.0
Sparkbox Websnap: Version: 1.0
PageHistory: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Printopia Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mac HD LION: Disk size: 222.77 GB Disk used: 213.03 GB
Destinations:
PHOTOS [Local] (Last used)
Total size: 2
Total number of backups: 35
Oldest backup: 2014-03-17 19:50:50 +0000
Last backup: 2014-04-28 17:02:28 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 222.77 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
91% clamscan
14% backupd
2% WindowServer
2% firefox
1% Creative Cloud
Top Processes by Memory:
449 MB firefox
338 MB com.apple.IconServicesAgent
273 MB clamscan
264 MB clamd
209 MB Finder
Virtual Memory Information:
18 MB Free RAM
2.13 GB Active RAM
3.29 GB Inactive RAM
572 MB Wired RAM
936 MB Page-ins
12 MB Page-outs
BELOW IS THE APPLE REPORT:
Process:
Safari [1470]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
7.0.3 (9537.75.14)
Build Info:
WebBrowser-7537075014000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [244]
Responsible:
Safari [1470]
User ID:
501
Date/Time:
2014-04-28 14:49:26.858 -0400
OS Version:
Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: FDB2D5AC-1FE8-4EF4-AA25-9FE6776244ED
Crashed Thread: 14
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Warnings:
Thread creation by external task.
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.agilebits.onepassword-safari-2BUA8C4S2C (392099 - 3.9.20) 1Password
net.antelle.safari.pagehistory-3LE7JZ657W (1 - 1.0) PageHistory
ws.any-tech.page-rank-23694G2TT7 (1.0.0 - 1.0.0) Page Rank
com.icyblaze.safari.sparkboxwebsnap-RAM39XL232 (5 - 1.0) Sparkbox Websnap
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics
0x0000000108bb6084 get_current_display_system_state + 203
1 com.apple.CoreGraphics
0x0000000108bbd7a5 CGSGetDisplayBounds + 193
2 com.apple.AppKit
0x000000010965fdc3 PScurrentwindowbounds + 177
3 com.apple.AppKit
0x000000010965fcda PScurrentmouse + 123
4 com.apple.AppKit
0x000000010965fc08 _NSCurrentMouseLocationInWindow + 71
5 com.apple.AppKit
0x000000010966b7dd -[NSButtonCell _setMouseTrackingInRect:ofView:] + 124
6 com.apple.AppKit
0x000000010966b74f -[NSControl _setMouseTrackingForCell:] + 102
7 com.apple.AppKit
0x000000010966b6a3 -[NSButton(NSButtonBorder) _setMouseTrackingForCell:] + 43
8 com.apple.AppKit
0x0000000109658ecf -[NSButton _setWindow:] + 209
9 com.apple.CoreFoundation
0x000000010876a3a9 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 137
10 com.apple.CoreFoundation
0x0000000108769b4f -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 319
11 com.apple.AppKit
0x0000000109d8ac72 __21-[NSView _setWindow:]_block_invoke712 + 231
12 com.apple.AppKit
0x00000001096472ef -[NSView _setWindow:] + 2850
13 com.apple.AppKit
0x0000000109644964 -[NSView addSubview:] + 364
14 com.apple.AppKit
0x00000001096446a7 -[NSView replaceSubview:with:] + 162
15 com.apple.AppKit
0x0000000109642bac -[NSCustomView nibInstantiateWithObjectInstantiator:] + 1995
16 com.apple.AppKit
0x000000010961f683 -[NSIBObjectData instantiateObject:] + 264
17 com.apple.AppKit
0x000000010961e9a5 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 413
18 com.apple.AppKit
0x000000010961375e loadNib + 327
19 com.apple.AppKit
0x0000000109612cfc +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
20 com.apple.AppKit
0x00000001098a7542 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
21 com.apple.AppKit
0x00000001098a733a -[NSWindowController loadWindow] + 196
22 com.apple.AppKit
0x00000001098abff8 -[NSWindowController window] + 80
23 com.apple.Safari.framework
0x0000000105294c9a -[BrowserWindowControllerMac showWindow:] + 50
24 com.apple.AppKit
0x0000000109979605 -[NSDocument showWindows] + 100
25 com.apple.Safari.framework
0x000000010526300b -[BrowserDocument showWindows] + 39
26 com.apple.AppKit
0x0000000109978178 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
27 com.apple.AppKit
0x0000000109977f6f -[NSDocumentController newDocument:] + 36
28 com.apple.Safari.framework
0x00000001053f64e3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
29 com.apple.Safari.framework
0x00000001053f66a4 -[WindowReopener init] + 117
30 com.apple.Safari.framework
0x00000001053f67b3 +[WindowReopener reopenWindows] + 43
31 com.apple.Safari.framework
0x00000001051d80f7 -[AppController _openUntitledFileWhileLaunching:] + 157
32 com.apple.Safari.framework
0x00000001051d4fa3 -[AppController applicationOpenUntitledFile:] + 22
33 com.apple.AppKit
0x00000001098a6e20 -[NSApplication _doOpenUntitled] + 447
34 com.apple.AppKit
0x00000001097c9f01 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
35 com.apple.AppKit
0x00000001097c9c90 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_i nvoke538 + 37
36 com.apple.AppKit
0x00000001097c9c23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
37 com.apple.AppKit
0x00000001097c980d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
38 com.apple.AppKit
0x00000001097c1bb5 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1714
39 com.apple.AppKit
0x0000000109636229 -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 2110
40 com.apple.AppKit
0x00000001096358c9 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 398
41 com.apple.AppKit
0x0000000109634bc6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 398
42 com.apple.AppKit
0x0000000109634909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
43 com.apple.AppKit
0x000000010963436b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
44 com.apple.Foundation
0x0000000107b85f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
45 com.apple.Foundation
0x0000000107b85d7d _NSAppleEventManagerGenericHandler + 106
46 com.apple.AE
0x000000010c65be1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
47 com.apple.AE
0x000000010c65bc32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
48 com.apple.AE
0x000000010c65bb36 aeProcessAppleEvent + 315
49 com.apple.HIToolbox
0x000000010b1eb161 AEProcessAppleEvent + 56
50 com.apple.AppKit
0x0000000109630246 _DPSNextEvent + 1026
51 com.apple.AppKit
0x000000010962fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
52 com.apple.Safari.framework
0x0000000105227d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
53 com.apple.AppKit
0x0000000109623b2c -[NSApplication run] + 553
54 com.apple.AppKit
0x000000010960e913 NSApplicationMain + 940
55 com.apple.Safari.framework
0x00000001053f9c8d SafariMain + 267
56 libdyld.dylib
0x000000010bc935fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010be2a662 kevent64 + 10
1 libdispatch.dylib
0x000000010bc5943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x000000010bc59152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsqlite3.dylib
0x00000001063e5dab sqlite3MemCompare + 27
1 libsqlite3.dylib
0x00000001063e5ce8 sqlite3VdbeRecordCompare + 536
2 libsqlite3.dylib
0x00000001063e57b9 sqlite3BtreeMovetoUnpacked + 825
3 libsqlite3.dylib
0x00000001063d74c5 sqlite3VdbeExec + 53365
4 libsqlite3.dylib
0x00000001063c940a sqlite3_step + 666
5 com.apple.WebCore
0x000000010f257e39 WebCore::SQLiteStatement::step() + 73
6 com.apple.WebCore
0x000000010f9a190e WebCore::IconDatabase::checkIntegrity() + 110
7 com.apple.WebCore
0x000000010f257721 WebCore::IconDatabase::performOpenInitialization() + 65
8 com.apple.WebCore
0x000000010f257033 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
9 com.apple.JavaScriptCore
0x0000000105cb853f ***::wtfThreadEntryPoint(void*) + 15
10 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
11 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
12 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x000000010be29e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010bf40f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010bf43fb9 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x000000010be25a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010be24d18 mach_msg + 64
2 com.apple.QuartzCore
0x0000000106db9377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore
0x0000000106db92ad thread_fun + 25
4 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
5 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
6 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x000000010be25a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010be24d18 mach_msg + 64
2 com.apple.CoreFoundation
0x0000000108758fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001087585e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x0000000108757f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x0000000107bcb967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x0000000107bcb76b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
8 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
9 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x000000010be299aa __select + 10
1 com.apple.CoreFoundation
0x00000001087a4ab3 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
3 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
4 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 12:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x000000010be29716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x000000010bf41c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x0000000105cc36f6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x0000000105cc3215 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore
0x0000000105cb853f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
6 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
7 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x000000010be29716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x000000010bf41c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x0000000105cc3d17 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x0000000105cc3ba8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x0000000105cb853f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x000000010bf3f899 _pthread_body + 138
6 libsystem_pthread.dylib
0x000000010bf3f72a _pthread_start + 137
7 libsystem_pthread.dylib
0x000000010bf43fc9 thread_start + 13
Thread 14 Crashed:
0 libLAPACK.dylib
0x000000010d310f9c DHGEQZ + 13645
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x280ffb5c0fdc590f rbx: 0x0000000000000054 rcx: 0x00000001064e2000 rdx: 0x0000000000000054
rdi: 0x00000001064e2000 rsi: 0x00000001064e6000 rbp: 0x00000001064e3ff0 rsp: 0x00000001064e3f68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x000000010d16c420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001064e6000
rip: 0x000000010d310f9c rfl: 0x0000000000010206 cr2: 0x000000010d3744b1
Logical CPU:
1
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x1051bf000 -
0x1051bfffd com.apple.Safari (7.0.3 - 9537.75.14) <29238978-9DC2-309F-B02F-3AC4153010FD> /Applications/Safari.app/Contents/MacOS/Safari
0x1051cb000 -
0x1056d1ffb com.apple.Safari.framework (9537 - 9537.75.14) <AE2739A0-427C-3015-8DF8-FDCF768D62DE> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x105abf000 -
0x105ac0ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x105acc000 -
0x105aeaff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x105b08000 -
0x105b09fff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x105b11000 -
0x105b2eff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x105b3e000 -
0x105b3efff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x105b45000 -
0x105b45fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x105b48000 -
0x105b48fff com.apple.WebInspectorUI (9537 - 9537.75.12) <043D7C65-70B4-3E24-B56B-DFFAFEFA767F> /System/Library/PrivateFrameworks/WebInspectorUI.framework/Versions/A/WebInspec torUI
0x105b4c000 -
0x105baaff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x105bee000 -
0x105bf8ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x105c0d000 -
0x105c77ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105caf000 -
0x106026ff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <DC1116A7-934C-37C1-9AB2-354DBA43EAD7> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x106121000 -
0x1062d9ff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x106383000 -
0x10646dfff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x106489000 -
0x1064baff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x1064cb000 -
0x1064d8ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x1064e7000 -
0x1064f5fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1064ff000 -
0x106540fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x106d92000 -
0x106f2eff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10700b000 -
0x107264ff9 com.apple.security (7.0 - 55471.14.1) <FF57C9BB-4E52-33E5-8927-59AEADB6CA27> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1073af000 -
0x107422fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x107463000 -
0x107491ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x1074bf000 -
0x107522ff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10755d000 -
0x107693ffc com.apple.WebKit (9537 - 9537.75.14) <98D7B16B-B2C8-3A4E-9AE9-7A8385ACFBA9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x107788000 -
0x107979ff3 com.apple.WebKit2 (9537 - 9537.75.14) <A54F32B2-5D0D-3A1D-A1F6-FB2162BD50D1> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x107b65000 -
0x107e63fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1080a6000 -
0x108253f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x108279000 -
0x1082cbfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x108327000 -
0x1083e9ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10845a000 -
0x1085caff4 com.apple.CFNetwork (673.4 - 673.4) <F3BF6020-99BE-3844-A7B8-352B93AD02F3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1086d7000 -
0x1086d7fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1086e0000 -
0x1086e1ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1086e8000 -
0x1088cdfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x108a3f000 -
0x108b45fff com.apple.ImageIO.framework (3.3.0 - 1042) <DEA4FF1B-D340-32C3-977D-D249709C6031> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x108bb3000 -
0x1094d268f com.apple.CoreGraphics (1.600.0 - 599.21.1) <23BCDB0F-4E60-31BA-859C-820351D50111> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x109606000 -
0x109606fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10960c000 -
0x10a182fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x10a909000 -
0x10a938ff9 com.apple.GSS (4.0 - 2.0) <1B71A3E1-E31D-32CC-A733-ED155CC4A6A2> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x10a958000 -
0x10a969ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10a96f000 -
0x10a971fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x10a977000 -
0x10a9afff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x10a9e9000 -
0x10ab3cff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x10abd7000 -
0x10abd7ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x10abe0000 -
0x10ae28ff7 com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x10af57000 -
0x10afbbfff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x10affe000 -
0x10b12eff7 com.apple.desktopservices (1.8.2 - 1.8.2) <76D6ED93-9D5A-3941-8B88-A1773290AE74> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x10b1b0000 -
0x10b45aff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x10b5b4000 -
0x10b5bcff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x10b5cb000 -
0x10b60dff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x10b626000 -
0x10b70dff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x10b749000 -
0x10b82dfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x10b8f1000 -
0x10b942ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x10b968000 -
0x10b96dfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10b978000 -
0x10b979fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x10b97e000 -
0x10b990ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x10b9a1000 -
0x10b9b9ff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x10b9ca000 -
0x10b9d7fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x10b9ec000 -
0x10bab0ff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x10bb3d000 -
0x10bb58ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x10bb68000 -
0x10bb91ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x10bba4000 -
0x10bba8ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x10bbad000 -
0x10bbb7fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10bbc9000 -
0x10bbd0fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10bbe1000 -
0x10bbe8ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x10bbf1000 -
0x10bc3ffff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x10bc56000 -
0x10bc70fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x10bc90000 -
0x10bc93ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x10bca1000 -
0x10bca1ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x10bcac000 -
0x10bcb3ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x10bcbd000 -
0x10bcc2fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usIf Safari continues to crash after restarting your Mac... it could be the Safari extentions...
Enabled Extensions:
com.agilebits.onepassword-safari-2BUA8C4S2C (392099 - 3.9.20) 1Password
net.antelle.safari.pagehistory-3LE7JZ657W (1 - 1.0) PageHistory
ws.any-tech.page-rank-23694G2TT7 (1.0.0 - 1.0.0) Page Rank
com.icyblaze.safari.sparkboxwebsnap-RAM39XL232 (5 - 1.0) Sparkbox Websnap
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Then launch Safari and go to Safari > Preferences > Extensions.
Uninstall all extensions.
Then go to your Apple menu . Click Restart from the drop down menu.
Then try Safari. -
Microsoft office crashed and will not reopen
While in use, my microsoft office window closed suddenly and all attempts to relauch Outlook have failed. ANy suggestions?
First off - try going here:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011
Outlook uses Identities which are fragile in my experience. If you hold down the Option key while clicking/opening the Outlook app the Microsoft Data Management Utility may open. If so you can try rebuilding (lower right) and see if it recreates the identity for you. On the Mac Forum for Office (which is a Microsoft product) is where you will get help. Outlook for Mac uses a Microsoft written 'sync' with iCal and it fails often imx.
On another note - what I did was get IMAP mail (gmail), switch over to the Apple Mail program and iCal and the Cloud. Yet I have a Windows 7 computer and use Outlook on the IMAP account and downloaded iCloud for Windows. In short - I use Mail/Calendar for Mac on the Mac and Outlook on my Windows computer and use the Cloud sync to keep the same information on both computers as well as my iPhone.
It works extremely well once the learning curve is mastered. I do use Word and Excel on the Mac but find Outlook better for Windows and stayed with the Mac Mail program on the Mac. They key is *IMAP* mail and the correct settings so that you can acess the same mail from any program on any platform. The other key is to use iCloud to sync iCloud calendars staying away from google etc. Btw gmail is a great IMAP provider.
Brenda -
Help! While editing a photo in CS3 the program shut down and will not reopen my psd file. The error message reads "cannot complete your request because of a program error" -- it is a very large file (I have been saving it all along) and I had just "flattened layers" and went to open up a new, blank photo file when it shut down. Is there anyway to get this file to open? Any advice would be greatly appreciated! (p.s. after reading a couple of similar threads, I have a feeling it's hopeless. But I'd also like to know WHY this might have happened!) Thanks in advance!
Thank you. I appreciate you taking the time to respond and for sharing the article--I did panic. Here are the details of my system:
Model: HP p7-1247c
Processor: AMD A8-3820 APU with Radeon HD Graphics
Installed Memory: 8 GB (7.48 usable)
System Type: 64-bit
Windows 7 Home Premium
I am using Photoshop CS3. It seems that I can work on photos and save them. But I am unable to open them back up. I have tried saving the files as psd and tiff with the same result. The error message is: "cannot complete your request because of a program error"
The interesting thing is that I can open up InDesign and "place" the psd file within InDesign (then export and save as a jpeg). So I don't think the files are necessarily corrupted. I uninstalled Photoshop and reinstalled it last night, but there's no change.
If you have any ideas, I'd appreciate it. Or, should I repost my question with this more complete info? Thank you! -
my computer upgraded from 3.6 to 5 and crashed and will not now open any pages with firefox. I have tried to reinstall many times with same result. What is the problem? I do not beleive I am alone in this. I had not idea that the upgrade occured on the 15th of June but it opened on the a.m of the 28th and then shut down immediately and will not access my home page or any other page again.
Try going to the Tools menu item, and choose Options.
In the popup, select the Advanced screen (cog icon) and under that, the Update sub-tab. On that tab, uncheck the various boxes for checking for updates, and see if that helps? -
Firefox suddenly crashed and will not open
I am having this problem as well. I believe I have the latest version of FF. It was working fine all day then all of a sudden just crashed and will not open. I first kept getting a window stating"
"Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts"
I submitted the crash report all 3 times it crashed successfully. But now, Firefox will not open at all,not even in safe mode.
I have looked through any suggestions and nothing works. I can't even get the profile manager to open to test it.
I would like to roll back to a previous version, IF that will solve this problem,but it's my bookmarks that I want to save. I don't want to lose them. But how can I import them if I can't even get FF to start?
I did see a folder called bookmark backups or something, but for some reason it isn't showing all of them.
Also, I was in a live chat with someone trying to help but they just left :( I was able to see my crash report via the instructions on this site, but now what? What do I do with it?
Please can someone help me?
== Crash ID(s) ==
Crash ID: bp-0e13ebf8-31f7-4c8c-af10-a71212100629 ; Crash ID: bp-045b2c26-cdf2-4cae-9515-af4ee2100629 ; Crash ID: bp-b4b9d0ed-913b-4d0b-a7e9-f85c82100629
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET CLR 1.1.4322)See http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes -
Imac crashed and will not boot up
So my iMac crashed and will not boot. The power will come on and when it switches to the boot sequence it powers off. I bought Black Tie protection at Best Buy but when I took it to them they shipped it to Apple. The problem was never fixed. Apple said it was a software issue to reload the OS. Well i did that and not even a day went by and it is doing the same thing. Any suggestions would be helpful...
I agree with BGreg that you should run Apple Hardware Test , however run it in Extended Mode. If no errors turn up run it several times. It's a lengthy test so be patient. Also here is what Apple says about your symptoms in Gray progress bar appears under Apple logo during startup.
I hope you have been backing up your system, if not then if you can boot into Safe Mode as suggested you should immediately backup using either a clone or Time Machine. That should be the #1 priority to preserve your data. -
Indesign keeps crashing and will not open anymore
I have CC on my pc and Indesign has suddenly started to crash and will not open completely during the start up. I have uninstalled and re-installed this product twice and still no Indesign. Anyone know what is happening here?
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall -
My iMovie keeps crashing and will not fully load. What do you think is the problem?
What would be the reason why my iMovie keeps crashing and will not fully load?
I don't know what version of iMovie you are using, nor the Mac OS X version (that's always helpful when posting questions).
However, usually when iMovie has the type of problem you mention, it's advisable to firstly trash the preference file. Here's how to go about it for iMovie '11 on Mountain Lion (similar methods apply for other versions):
Go to your Home folder <your user name>/Library/Preferences (NOT the Library folder at the top level in Macintosh HD). Similar to Lion, on Mountain Lion (10.8.3), the Home Library folder will be hidden (unlike pre-Lion OS X versions). To access it, click and hold down Go in the Finder menu bar, then press and hold down the Option key on the keyboard - the Library folder will appear in the drop down list. Slide the pointer down to Library and, as you release the pointer, the folder will open in Finder. Now you can navigate to the Preferences folder.
In your user Library/Preferences folder, locate a file named "com.apple.iMovieApp.plist". With iMovie closed, drag this file to the Desktop. When next opened, iMovie will create a fresh preference file with the default settings (this happens in the background as iMovie is loading).
If iMovie now opens and appears to be working properly, you can change the default settings in the menu item "IMovie > Preferences", as desired. Also, it's now safe to drag the old preference file to the Trash. Trashing the file will not harm any existing Events or Projects.
Note that these instructions are for iMovie '11 (currently version 9.0.9). For users on earlier versions, the preference file has a different but similar name. For example, for iMovie '09 (that's version 8.0.6) the file is named "com.apple.iMovie8.plist". Earlier versions may or may not have a number in the name, for example, "com.apple.iMovie.plist"
If this doesn't fix the problem with iMovie crashing, please come back as I have another possible solution to offer.
John -
Safari shutdown unexpectedly and will NOT reopen
Safari shut down unexpectedly and will not reopen after several tries at logging bout and starting up again etc e tc
Genieo Adware is installed. You have to remove it.
If you have another browser:
Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
If you don’t have another browser:
Remove adware manually by following the “HowTo” from Apple.
“Remove Genieo, also known as InstallMac”
http://support.apple.com/en-us/HT203987
Safari > Preferences > Extensions
Turn those off and relaunch Safari again.
Turn those on one by one and test. -
I just recently downloaded the free trial of LIghtroom 5. One day i was using it and it was on my desktop and the next day it was gone, almost like it crashed and will not let me re-install. Please help
Scrappy1 what do you mean exactly by doing a scan?
Under Windows 7 you will want to use the Programs and Features Control Panel to remove your installation. I would recommend verifying that Photoshop Lightroom is removed from the list of installed applications. -
My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?
Yes, if you're a Cloud subscriber and are running a 64 bit operating system.
-
Help Please B/W G3 crashed and will not shut down...
My old back-up B/W G3 crashed and will not shut down. After the crash my wife who was working on it attempted to restart it and all that happens is the gray screen with the Apple logo and the spinning dial (not multi-colored wheel). This actually happened a few months ago and I've just been using my MacBook instead, but realized there was still some info that we needed to retrieve from the G3.
The only way to shut down is to unplug. I replaced the Lithium 3.6V battery but that didn't help. I tried holding down the apple, command + P, R keys for the 3 chimes and that didn't solve it. I have no clue what else to do. I would love to somehow be able to at least download the info from the hard drive(s), but have no idea if the drives may be corrupted.
Please help with any advice. Many thanks.
RKYou can also try two other methods of Disk repair, without the Install CD:
• Boot up while holding down the Shift key at startup. This forces the Mac to check and Repair its Hard Drive as it boots up, and does not load most extensions. This is called Safe Boot or Safe Mode.
• Boot up Darwin in Single-user mode by Holding down Command and S at startup. When the messages stop scrolling, and it appears to prompt you for input, type:
fsck -fy
which forces it to check the disk, even if it is journaled.
The full story is in this article:
TS1417- Resolve startup issues and perform disk maintenance with Disk Utility and fsck -
My iMac running 10.10 crashed and will not restart
My 27 iMac running 10.10 crashed and will not restart. It bongs and shows the apple. That is all. Is there a way to "safe" start it. I have backups
Turn off computer then back on hold down X key force OS X startup,or hold down shift key and computer will start in safe mode.
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