IWeb Helvetivca Neue font substitution

I recently did a lot of work on my website using Helvetica Neue as the main font. I think this is a system font, appearing as HelveticaNeue.dfont in the system folder.
The problem is that, for other reasons, I had to do an archive and install of OSX. After the archive and install which seems to have cured the other problem, I opened my project in iWeb and got an error message on every page, saying that Helvetica Neue had been substituted with another version of HelveticaNeue. The baseline is messed up - if you use italic in the same line as the roman the baseline shifts. It won't use the old version of Helevetica Neue, if I save it reverts to the new Helvetica (which by the way, has an astericks* next to it)
I can't find this other version of Helvetica anywhere else on my Mac or I would remove it so I wonder if it is something to do with an update? (I updated after I archived and installed).
I have tried deleting the plist for iWeb but it does not solve the problem.
My website looks a mess and I don't know what to do next!
Help!

Thanks Old Toad
I've tried that but the problem keeps occurring. A different version of Helvetica Neue has appeared in iWeb. I can't find it anywhere else. The only other Helvetica Neue is the system font and that can't be diasabled. Before I did the archive and install there was only one version of Helvetica visible in iWeb. This 'new' version has the family name 'HelveticaNeue' in the typeface box on iWeb it says '12 pt Helvetica* Roman/Italic etc', I don't know where it's coming from!
I've decided to se Helvetica as the font for my website as it's more web-friendly than Helvetica Neue but it's bugging me why there should be a problem.

Similar Messages

Strange font substitution

Hi there,
I am using a MacBook Pro with OSX 10.5.2. It has suddenly started to have problems with the fonts in fontbook and also doing some very strange font substitutions.
Instead of showing text normally it is replacing it with random characters. You can kind of read it but it's not real letters. I have a screenshot of it but don't know how to post the image on here.
This substitution is happening in Mail, Preview and Safari, so seems to be with native OS X software.
Any ideas?

Hi Simon,
Have you gone to FontBook and resolved duplicates?
Create a new account, name it "test" and see how your fonts work in that User acct? (That will tell where your font issue is coming from - whether it's in your Home fonts folder or a system fonts folder) This account is just for test, do nothing further with it.
Open System Preferences >> Accounts >> "+" make it an admin account. Check your fonts in that account and let us know the result.
Also, have you disabled Helvetica Fractions, Helvetica Neue and Times Phonetic, if you have them? They are known troublemakers.
Here is a user tip by Kurt Lang that lists all necessary system fonts and their locations. Also installed fonts and their font folders and loacation from Apple.
-mj
Message was edited by: macjack

Iweb 08 loosing fonts and images

I built my website and uploaded (published) from my laptop. I have begun to lose fonts and images associated with the website as each page comes up with these error messages. A search reveals that the files are still on my computer. Is there a logical explanation for this. Better yet, is there a fix?
Please advise.

The original iWeb turned all of your text into graphic images. That had the advantage that the person viewing the site did not need to have any of the fancy fonts you used to make an attractive web page. It also had the disadvantage of making your site a lot bigger and slower loading, and a lot less adaptable to different screen sizes.
The new iWeb 08 still uses graphic images if you make a shape with the shape tool and type your text into it. But if you use a text box it now puts real text on your site. As a result my site is now about a tenth as big as it used to be, and my friends who still have dial-up internet can use it. (If you want a really small site, avoid the themes that use an image for the background.)
The down side is exactly what you discovered. If you view the site from a computer that is missing a font you used in iWeb, the browser will substitute some other font that is a completely different size, and you end up with text overlapping other text and other ugliness.
My solution was to change all my fonts to either Verdana or Comic Sans MS. Every Windows computer has them, and so do most Macs. Text spacing for Mac and PC is close enough that if you leave a little space inside and around your text boxes they look fine.
I'm surprised that there was font substitution if you were running Mac Firefox on the same computer where you used Safari. Of course if it's a different computer it's doing exactly what I would expect.

Font substitution when Embedding fonts

The font embedding controls in FFCore's Optimize component include the ability to upload and select a Font Substitution Configuration File: To recap the documentation:The Font Substitution Configuration File option defines the pdfToolbox configuration file that will be used when embedding fonts.This configuration file controls font substitution behavior in Optimize. Fonts are embedded as subsets. Fonts are not embedded if they have a flag indicating that embedding is not allowed. The Embed missing fonts fixup in pdfToolbox Desktop preflight profiles includes an option to select a Font substitution policy: If you select the Open folder with configuration files you will see the text files that control font substitution. Although pdfToolbox Desktop comes with 3 predefined font substitution policies, additional ones can be created by duplicating an existing policy file and editing it (you will have to restart acrobat to see the changes). The prefix on the filname controls the display order of the font policies within pdfToolbox. I would also ensure there are no spaces in any new filenames. The font substitution policies are plain text files with the following content: DisplayName 1 My Special Name SubstituteAll<tab>Arial<tab>Helvetica<tab>Helvetica Neue<tab>Futura<tab>Helvetica Neue<tab>Microsoft Sans Serif<tab>MS PGothic<tab>Trebuchet MS<tab>Verdana
SubstituteFirst<tab>Arial Bold<tab>Arial-Bold<tab>Helvetica Bold<tab>Futura-Bold<tab>Futura Bold<tab>Helvetica-Bold
The DisplayName defines the name that will appear in the pdfToolbox UI: The remaining lines specify which fonts may be substituted by which fonts and the precedence for substitution.SubstituteAll - all fonts in the list are substituted for each other. When a font is missing pdfToolbox will work down the list until it reaches the name of an available font.SubstituteFirst - only the first font in the list is substituted. pdfToolbox will work down the list until it reaches the name of an available font. Note: the font names must match what pdfToolbox will find. The best way to ascertain that is to run a preflight on the file and copy the names off the report. UPDATE - Updated example text to show location of tabs

I added a new topic to the forum covering font substitution: http://forum.support.xerox.com/t5/FreeFlow-Core/Font-substitution-when-Embedding-fonts/td-p/177411

Font substitution for Times New Roman? Why is Adobe doing this?

I'm using Adobe Acrobat Pro version 9.2 to read pdfs created by a number of different authors. I'm running Windows 7 64 bit OS. These are NOT pdfs I have created. Some of these pdfs display an incorrect font substitution for Times New Roman and I can't figure out why. In the File/Properties dialog the font property comes up as Times New Roman, True Type, ANSI encoding (Times New Roman has spaces between the words). This font is not embedded. Adobe Sans MM is the font that my Adobe 9.2 substitutes for it, even though I have a true type Times New Roman already installed in Windows.I have installed all updates for both Acrobat and for Windows. If I select the text touch up tool to look at the text, a box comes up saying that the original font is not available and a substitute font will be used. When I look at the drop down box for fonts in Adobe, I see among all of the various fonts available, TimesNewRoman without spaces, but no Times New Roman with spaces. Does this matter?
When I go to my Windows Control Panel Fonts screen, I see a Times New Roman truetype font available (with spaces, the same as the font the document is requesting). It says OpenType Layout, Digitally Signed, TrueTyepe Outliers. I use it all the time.
What is required to get Adobe 9 to display this font? It looks like the document is asking for the font I have available on the system and Adobe 9 Pro just isn't identifying it. These same pdfs display just fine on Adobe Acrobat Standard 7.0 on another Windows 7 64 bit OS machine. Is there a separate font library that Adobe has independent of the Windows font library and I simply don't have a complete set of fonts for my version? I don't have the option to have the authors recreate their documents. And they display just fine on an older version of Adobe on a different machine.
UPDATE: Adobe 9 required more than one update. I did the 300 mb update and the problem described above was still there. I checked again just now for updates, and there was another one. This one, whatever it was, fixed the font substitution problem. So the moral of the story is... update, then update again, and keep doing it until there are no more. Adobe doesn't say "there are xx updates available." You just have to keep on asking for them until it says 'no'.

The font Radioactive is the problem. It has an incorrect internal name that conflicts with Times New Roman. Delete Radioactive and ban it from any Mac you use.

Font substitution issues when creating PDF from PS file in Distiller

I am not sure if this post should go under Distiller Server, but it dont know if there is a difference between Distiller X and Distiller Server.
Context: I am trying to convert postscript files on my PC that originate from a unique Mac built program and unfortunately receive the following error message:
%%[ Warning: Helvetica not found, using Font Substitution. Font cannot be embedded. ]%%
%%[ Warning: Helvetica-Bold not found, using Font Substitution. Font cannot be embedded. ]%%
%%[ Warning: Helvetica-BoldOblique not found, using Font Substitution. Font cannot be embedded. ]%%
When I try and convert the postscript font to a pdf in Acrobat Distiller X the font substitutes to Arial. I have a few versions of Helvetica on my PC but Distiller doesn’t recognise them.
My question is: how can I tell Distiller, as a default, to substitute to the Helvetica loaded on my PC rather than Arial so that I eliminate the error message and get an accurate pdf.
Any help would be greatly appreciated.
Thanks.

You can set the folders in distiller by going to Settings. See these two pictures (click on them)
hope this helps.

Font substitution.

I'm on an iMac running 10.4.11 and have updated to Acrobat Reader Version 9.
I'm receiving PDFs from a colleague whose originating document is using Courier font.
When the PDF is opened on my system the document's Courier font has been substituted with font: Adobe Sans MM as detailed in the Properties file of the document. Adobe Sans MM does not appear to exist withing my system.
The originating system is a PC running Vista. The PDFs are created using: doPDF.
The font substitution does not appear within the originating system.
Any theories?
Terry

> Adobe Sans MM does not appear to exist withing my system.
Adobe Reader includes this font.
>
>The font substitution does not appear within the originating system.
System font substitutions aren't involved. Adobe Reader makes its own
font substitutions. Adobe Sans MM and Adobe Serif MM are special
"mulitple master" fonts used to sythesise a font of the right spacing
(but not necessarily the right look) when the font is neither embedded
nor available.
Aandi Inston

Font substitution after upgrade from 46c to ERP2005

In 4.6C systems in SAPSCRIPT I can chose HELVE font in various sizes from a drop down list. In ERP2005 systems I can only choose a font family HELVE. I can then type size 9pt. In print preview everything is okay however, when printing to a printer this font goes to an outline style font due to some font substitution going on behind the scenes. Why is this different to 4.6C systems and can we do something about it?
Just tried HELVE 8pt and that works. I have no idea why 9pt doesn't. This is not a printer driver issue, we have tried this on various different printers with same end result. Any idea's??
Message was edited by:
Chris Soden
Message was edited by:
Chris Soden

Hi Chris,
As a work around, you may try re-adding/updating the font using SE73.
Regards,
Siddhesh

IBooks author font substitution problem

Hi
Ive now been using IBA for a month or so and have to say its a frustrating piece of software.
This is my latest issue that i cannot resolve.
Ive been building a book for 2 weeks which is at the publishing stage and then all of a sudden when i opened it this morning it tells me that a font is missing and substitues it.
But the font is there and i can change everything back by appending the style sheets. Then if i save and close then reopen it tells me the font is missing again.
I do use Suitcase Fusion but have taken the step to put the fonts i use in IBA only in Font Book as .ttf's.
Also if i open the file on my Macbook, there is no font substitution and the book displays correctly even though the fonts in Fontbook are the same ones as on my iMac.
(Pulls hair out)!!!!
Anyone have any ideas??

Yes its been working fine in all preview tests on my iPad and others in the company.
Plus my Macbook is a carbon copy of my iMac (i use CCC to clone the iMac HD)
Someone suggested that the two ways to change fonts in IBA causes some differences, apparently the top left dropdown menu when selecting fonts only show whats available for embeding and the drawer you get by clicking the 'A' in the top right shows all the fonts on your system.
Still cant figure it out!!

PDF/A and font substitution

I've embarked on a mission to scan, download, or otherwise capture all of my records as PDF files. It seems reasonable to me that I want to save them as PDF/A when possible so that they will look exactly the same 20 years from now as they do today. (Of course, that significantly increases the size of the files. But bits are cheap.) My problem, of course, is that many of the documents I am acquiring (for example, statements downloaded from financial institutions) use fonts that I don't have installed on my computer, so I can't convert them to PDF/A.
My question is: Do I really need (or want) to convert documents to PDF/A? Assuming the document doesn't rely on some non-standard font I just happen to have installed on my PC, and the font substitution magic works well enough today to give me a perfectly acceptable document, then can I rely on it working just as well 20 years from now? Can I rely on font substitution in other vendor's products producing similar results? Is there anything in the PDF spec that constrains font substitution to producing something similar to what the Adobe products do today?
TIA - Bob

BTW, I tried printing a PDF to the PDF printer with the Default Settings option set to "Press Quality" and I got this:
%%[ ProductName: Distiller ]%%
%%[ Error: Helvetica-Narrow not found, using Font Substitution. Font cannot be embedded. ]%%
%%[ Error: typecheck; OffendingCommand: cshow ]%%
Stack:
-mark-
{--pop-- --pop-- ct_str1 --exch-- 0 --exch-- --put-- ct_str1 --show--
{_ct_na _ct_i --get--} --stopped-- {--pop-- --pop--} {_ct_x _ct_y
--moveto-- 0 --exch-- --rmoveto--} --ifelse-- /_ct_i _ct_i 1 --add--
--def-- --currentpoint-- /_ct_y --exch-- --def-- /_ct_x --exch-- --def--}
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I tried printing a PDF to the PDF printer with the Default Settings option set to "High Quality Print" and it created a new PDF file. All of the pages in my original document, which were landscape orientation, became portrait orientation in the new document. But otherwise I can't see anything obviously different between the two. In particular, the list of fonts is identical between the old and new documents. That is, the new document has the same embedded fonts and the same non-embedded (and still missing) fonts.

Font Substitution Tables?

We've recently switched to InDesign from QuarkXPress and something that we had used regularly to account for files coming from Microsoft Word, on Windows PCs, was the font substitution tables in QuarkXPress. With it, we could tell QuarkXPress, via it's preferences, to remember to use "NimrodMT" when it saw "Nimrod MT" in a Word document stylesheet. Same goes for "NimrodMT-Bold" when it encountered "Nimrod MT Bold," etc ... it's a little annoying to have to do this manually, especially when you're receiving 10-15 files per day where the process needs to be manually repeated.
Can anyone tell me if there exists such a feature in InDesign and where it can be found?
Thanx

Hi Peter,
Maybe I should clarify ... When importing a Word document into QuarkXPress, if there are fonts that don't match you are presented with a dialog box asking you to find replacements. In that dialog you can also set the substitution as a rule so that whenever QuarkXPress encounters the "bad" font it will replace it with the one you selected as a "good" font no matter what document you are working on. If memory serves, you can also set a font substitution rule from the "Usage" window.
My question is this: Is there a way to make InDesign perform this same funtion?

Arial Bold Unwanted Font Substitution

When I make a PDF from a Word file using Acrobat 9 Standard, the Arial Bold font gets substituted regardless of the font embedding settings. With other PDF creation methods, this does not happen, but I need it to work with Acrobat for some of the features. It is really annoying that the one product I have that is not free does this, when there are other ways of creating PDFs for free that do not do this annoying font substitution. I have observed that this also happened to another user on another machine.
Does anyone know how to fix this?
(Using Windows 7. This also happened previously in Windows XP.)

I do not have a font that is actually called Arial MT on my computer. In some applications, it is referred to as such, for reasons I don't know. I do have Arial Unicode MS and Arial Rounded MT Bold, which I tried deleting from the Fonts directory, and I got excited there for a minute, but I actually got the same result again.
A few interesting things to mention:
- When I use the touchup text tool in Acrobat, and I open the properties of the substituted text, it tells me that the font is substituted because the original font is not available. However, I am then able to change the text to Arial Bold, because Arial bold is on my computer! It seems to be looking for a font with a different name, for some reason.
- I once did a search and replace in Word, replacing all Arial bold with Arial, and then made a PDF. All of my replacement Arial text was still bold but emerged unharmed int he PDF. I thought I had my solution then but the problem is that I cannot search and replace certain items, such as the numbers in my numbered lists. Changing those is a sort of Pandora's box.

PDF Pack font substitutions

Just subscribed to PDF Pack yesterday. First file I tried to convert came back with font substitutions. Can anything be done about this or shall I cancel my subscription and request a refund? Thx, Mark in Sydney Oz

Hi,
Did you try with different file?
Would you send your document as an email attachment?
I will check it from my end.Please add the link to this forum post for reference.
I have sent you my contact details on your email id.
Regards,
Florence

[solved]Mono font substitution problem in gnome terminal

I have to edit mono font substitution in 65-nonlatin* in /etc/fonts/conf.d
Still don't understand why font rendering in terminal is different from the rest of the system though...
Don't know where else to post this, so it ends up here...
I just upgraded fontconfig today and substituted the ubuntu packages (cairo, freetype2 and libxft) with the cleartype ones (as the later are up-to-date and turn out looking cool too).
The only problem I have now is that mono font substitutiton got messed up in gnome-terminal.
Both gedit and terminal use the system mono font (which is set to Monospace), with Liberation Mono as the preferred font. But somehow the terminal decides to use a different font (looki like my Chinese font: wenquanyi-zenhei).
If I tell the terminal to use Liberation Mono, I get a serifed Chinese font, so this is not a solution for me.
I've read somewhere that gnome-terminal does not follow the system fontconfig? It gave me a lot of trouble the last time I upgrade the relevant files. So unfortunate that it decides to be naughty again this time...
Last edited by allbluedream (2008-07-30 11:25:08)

http://wiki.archlinux.org/index.php/Configuring_locales instructed me to 'export LANG=en_EN.utf8' to set the system language to english, yet that locale doesn't exist in locale.gen. Of course, I had neglected to look in locale.gen for such an entry to uncomment it, or I would have noticed the error sooner. All is working now.

[SOLVED] Infinality patchset font substitution

OK, I decided to test the infinality patchset for my fonts, rather than the ubuntu patches I was using, and by and large I could be happy, but for one very annoying problem.
My preferred desktop font is DejaVu Sans Book, but no matter how many times I try to set it, it gets changed to Verdana. I'm guessing that somewhere Verdana is set up in font substitution, but I can't for the life of me find it.
The same happens if I try to set the terminal font to DejaVu Sans Book, though setting the terminal to DejaVu Sans Mono works (which is what I prefer in a terminal anyway).
I've done my research - but if I'm honest there doesn't seem to be that much documentation around.
Last edited by Roken (2012-08-19 23:25:53)

Roken wrote:
Ahh - thanks guys. You got me looking in the right place. The pesky substitution was in 41-repl-os-win.conf
Now fixed
Pretty sure that if you change your infinality style to "Linux" it uses DejaVu Sans (or doesn't replace it). By default, it uses "infinality" as the style, purely because I like it and that's the one I use. See /etc/fonts/infinality/infinality.conf (assuming Arch uses that).

IWeb Helvetivca Neue font substitution

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