Iweb Updates

Question

Morning all,
I am trying to update certain pages on my website. When I re-publish the site, it asks if you want to visit the site now and I say yes and it all looks great, all updates are visible, but when I visit my website normally on Safari or Firefox, the updates aren't visible. I have cleared my cache and cookies and history, no change and I have contacted 123reg, my hosting company and they say that I need to: rename (mysite).html to index.html
Their support agents said:
"Basically, the software you are using needs to be adjusted or corrected by Apple, or please can you make yourself aware of its full usage instructions from Apple as it seems to be creating an 'index.html' file with redirection code in it to other files, such as '(mysite).html'.
All homepage files uploaded to our packages need to be called 'index.html.
So, I have renamed the 'index.html' file with the redirection code that 'Iweb' has placed in there to 'index.old' and renamed your 'real' homepage file (mysite.html) to 'index.html'.
Basically there is no problem here with your hosting I'm afraid.
This issue, unfortunately is with the 'Iweb' software you are using and the way either the software, or the customer, is creating websites and uploading them in a non-standard way, and we would advise you to check 'Iweb' support forums for further advise if you will be using this software in future."
Now I am not technically minded at all and this unfortunately goes straight over my head!! But I have just checked my website again and it has still not updated. Can anyone help me? and in easy explanations please. Website created in IWEB, hosting via 123REG, published via FTP SERVER.
Thank you
Lclettuce

Answer 1

When you publish your site with iWeb what you get, as long as you are using iWeb 09 is your site folder - the one that you named in iWeb, a separate index.html file and an assets file.
123 reg are correct in that there is re-direction code in the index file because this sits outside your site folder and points in towards your site folder the index file in your site folder and this is how your site is then visible.
You don't need to rename anything at all with your site.  Basically, what will happen is that your site folder is uploaded along with your separate index file that sits outside your site folder and points in towards it.
What you could do is try publishing your site to a local folder - (your desktop) from within iWeb and then using Cyberduck to upload your site instead.  Cyberduck is a dedicated ftp client and if you use this, then you can see what you are doing.  If you use Cyberduck, you can also eliminate the site folder altogether, so you can upload just the contents of your site folder, which will get rid of the need to re-name any index files at all.  The site folder has an index file in it, so you don't need the separate one that iWeb produces.
It is not really an iWeb problem either - you just need to understand how iWeb works and what it produces in terms of files and folders when you publish.  Just ensure that the index file points in to your site and is sitting outside your site folder and you don't need to re-name anything.  Other than that, as I said before, just upload the contents of your site folder and not the whole folder and you should be okay.