IWork 08 online order can't be downloaded

I purchased online iWork 08, and paid for it. I got an email back that gave me an "activation key" number. When I call up Pages, the iWork window comes up and asks for a serial number. I only got the activation code, and not a serial number. The activation code does not work in the box. Did I not get the serial number email? Here is what the email said "_How do I access my software?_
_Run Software Update to ensure the latest version of your software is installed on your computer. In the application, go to Preferences and enter the activation key exactly as it appears in this email. Please note that no package will be shipped to you, and you can begin using your software right away."_
What am I missing? Without this I have no access to Pages, Numbers or Keynote.

I find this rather puzzling; where did you purchase it from? The current version, and the only one available from the Apple Store, is iWork '09. As far as I can tell, that's no longer available as a download. The 30 day trial version doesn't appear to be offered now.

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