Iwork 09 box set asking for serial

hi there folks can anyone help with this one....????
I was using the trial of iwork 09 and liked it and decided to buy the box set from the shop, got home uninstalled the trial (which had 10 days left) and proceeded to install the the full version. install went fine until i tried to open pages and it was asking for a serial no.
any ideas???
thanks!

Welcome to Apple Discussions
There are many, many posts on this subject in this forum. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.

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IWorks 09 now asking for Serial No.......

Hi,
I have been happily using iWorks '09 for several years on my imac running OS 10.5.8. The other day Numbers asked me to purchase a Serial Number as my Trial period had ran out!!!
As I had purchased iWorks online from Apple I have no physical DVD to reinstall and I cannot find an email from Apple with my Serial Number details on...
Because I need it immediately I went to purchase it again but now it's iWorks 13 and this won't run on my older mac....
Any ideas greatly appreciated
Regards,
Si

Hi Si,
Your Profile shows OS X 10.5.8. Is this correct? Menu > Apple > About This Mac.
I am using OS X 10.9.2, so this advice may be completely wrong.
Do you have System Preferences > App Store > Automatic Updates turned on? If so, the App Store may have automatically installed a new OS X version and possibly Numbers 13 (Numbers 3.x).
Look in your Applications folder (or use Spotlight) to search for Numbers. The latest version is Numbers 3.1 and it may be in your Applications folder.
Look for Numbers '09 in a folder called iWork '09 inside your Applications folder.
If you have Numbers '09, it (may) run just as well as it used to. Drag the icon to your Dock (is there such a thing as a Dock in your OS X?) and right click > Options > Keep in Dock. Launch Numbers from there.
Call back with questions.
Regards,
Ian.

IWork install asking for serial number even though installed from disc set

Ok so two days ago I bought a MacBook Pro from Best Buy. It was one of those open package deals. Anyhow the MacBook was missing the software. I decided it might be a good idea to buy the Mac Box Set at the local Apple Store because I might need the OS disc at some point and I thought why not upgrade my iMac while I'm at it. So I went to an Apple Store and bought the Mac Box Set
I install Snow Leopard. I then install iLife. Lastly I install iWork. Sort of. Seems the first two are fine but when I click to open any of the iWork apps it ask for me to insert a serial number. I did a search and discovered there was a trial version of iWork 08 on here so I deleted it and the current instal. The reinstalled. Still same issue.
What should I do if it is still asking for a serial number?
And just incase anyone is wondering if I have the disk....

Good, there are many answered threads to your specific question.

Stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

Yes Example:-
1234-5678-1234-5678-1234-5678

Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
"sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
Hope this helps somebody out there in AdobeLand......
Rick

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

Can't access Adobe After Effects CC - being asked for serial number

Hi there,
I've just spent an hour on a very slow customer chat box, and then it cut off.
The guy gave me one suggestion: delete the database file from AppData > Local > Adobe > OOBE
It didn't work.
So, I'm not sure what to do. I can't access my product as it keeps asking for a serial number, but I'm on CC so I don't have one, as far as I know.
Very frustrating.
I appreciate any help you could provide.

Hi TrickNick35 & Nerioo,
Please follow the steps mentioned in the Kb Article mentioned below .
CC Asking for Serial # http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Cheers,
Kartikay Sharma

Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]

I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Application manager ask for serial no

I payed my subscription for Creative Cloud on 1. June and downloaded Photoshop Extended and InDesign.
Every time I start either program Application Manager starts with the message that the program is a trial version and I need to licence it. When I try to do so by inserting the serial no that I find under "My products and services/Creative Cloud" on adobe.com, I get the message that the serial no doesn't match.
Why? What do I have to do to register the programs within Creative Cloud?
Sincerely
Truls Nord

Yes I know… and I have done that, and done that, and done that… Every time when I have used the "Licence this Software" and logged in with my Adobe account details, I am asked to fill in a serial no. I fill in the only serial I have (Serial for Creative Cloud, according to my account at Adobe), and I get the message that the serial is wrong.
It shouldn't be like this, no, but it is.
Why did I pay for this when it doesn't work?!
I have now unistalled PS and try to download a new trial through Adobe Download Assistant (not through Application Manager), as is recommended in this thread:
http://forums.adobe.com/message/4401858#4401858
After having downloaded the .dmg, the Assistant have now been extracting the file for more than 30 mins…
It's night here in Stockholm, I have an important deadline tomorrow (I need PS!), don't want to stay up much longer to look at the message: "Extracting… this may take a while" so I go to bet and hope it has been extracted during the night.
Adobe has created some great tools, but right now I am SO sorry that there aren't any real options to PS.
Frustrated!!!!
4 jun 2012 kl. 22:45 skrev David__B:
Re: Application manager ask for serial no
created by David__B in Adobe Creative Cloud - View the full discussion
Trial installed products like Photoshop Extended CS6 and InDesign CS6 shouldn't need a serial number to be included with CCM, you should just need to log in with your Adobe ID that you use for you subscription. There generally is a "License This Software" button you would use.
-Dave
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Student version Creative Cloud asks for serial number

I have paid for Creative Cloud for several months. Now when I try to open Photoshop, Illustrator or something else, it started to ask me for serial number. I've tried signing out and reinstall, but it does't help!

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
or
This is an open forum, not Adobe support... you probably need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT4157 Does itunes ask for serial number when registering ipad?

Does itunes ask for serial number when setting new ipad?

Thanks and i have done all that. I know thier policy but I was just wondering if it was a matter of that CAN'T help or WON'T help...It really *** that someone can still your IPAD and click one button and reset it to make it theirs.
Thanks. I appreciate your help

Please somebody out there must know , bought storage on icloud thinking was same cloud on xbox , receipt says i can cancel in 15 days money back but not how to do it , no link for that , just going around in circles , they ask for serial no,dont have?

Hello all those smarter than me ! help , please , purchased icloud storage thinking could use on xbox cloud storage , receipt says can cancel and refund in 15 days
but no link for that option , have been going around in support circles that just dont help , they ask for serial numbers , i dont own an apple device , sorry to shock, will change from android next time ok,its only $21 so its more the satisfaction of getting through the maze , anybody ???

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

Adobe Application Manager Keeps Asking For Serial Number

I bought CS6 Design Standard a few days ago, and although I have already validated the software, these last couple of days every time I open Photoshop, Adobe Application Manager thinks I am using a trial version and asks me to choose between continuing this trial and licensing the software. After I enter my serial number everything works fine but it is a nuissance to be entering the serial all the time. I never even had a CS6 trial installed on this computer before. Is there a way around this? Is this happening because of my firewall settings? Any help is appreciated. Thanks.

Hello there,
Rather than starting a new thread, I prefer to pile up on this one.
I have the same problem. Quite regularly, Adobe Application Manager (AAM) ask me if I want ot carry onthe trial or enter a license. I entered my license so often that I know it by heart now.
I'm under OSX 10.6.8 (iMac desktop), French language (same for CS6 standard).
I have only one user, and it is an "administrator".
Rather than asking about privileges, what are the files this application manager need access to? Where are they located? Which file? Who should be the owner and what should the permission be on those files? Would a "Repair permission" fix this for these application files (i.e. non system files)?
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CS6 for iMAC keep asking for serial number nearly everyday

Hello,
There is an iMAC (OSX 10.10) in my company which was purchased 2 years ago with CS6 Design Standard installed.
There was no problem at all after the purchase.
However recently, CS6 keep asking the user to type the serial number nearly everyday(see attached image); the software can be used normally once the serial number is entered.
The user is a general user without admin privilege. Anyway I have tried to closed all adobe products, login with admin account and enter the correct serial number, it works as usual; however after one or two days CS6 still asking for serial again... so I guess this problem shall not related to user account privilege.
I believe my serial key is a volume license key.
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Fix the permissions on the relevant Library folders.
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Mylenium

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

Please then use your web Browser address http://www.adobe.com/ and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in using the account that has the subscription the one you used above to Activate Photoshop.

Have a membership Adobe says I have a free membership , trying to re-load and/or update INDesign CC - Keeps Asking for serial

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Any suggestions.

I cannot tell you how to resolve this, but I can tell you what happened to me since I made the mistake of buying a year's membership.
Like you, I noticed that despite paying the fee and it leaving my account, I still only had access to the trial versions of the apps. I read around and some people commented that it took some time for the billing team and other teams to co-ordinate information at busy times (though it seemed odd a company of Adobe's size would have this workflow) and as I could still make do with the trial apps, I waited.
Eventually, with the trial days going down to the low digits, I contacted Adobe "customer support" to ask how I could rectify the problem. They cheerfully told me that I had not purchased a subscription from them, that I was not on their records and with this the implication that my expectation was foolish as I didn't own their product. I supplied some bank information to show I had paid and they had taken money, but I just got the same poorly worded response telling me records had been checked and there was no way I had been charged. The issue was closed and it was clear to me I could not change their mind despite having evidence that clearly indicated Adobe had charged me the exact payment for the service I was asking about.
As some weeks had gone by I resolved to contact my bank, but the birth of my Daughter in late October meant I forgot to do so. My mistake, I know, but I think understandable. I noticed that in late November another charge was taken from my account (and I checked to see if I could access the apps but I was still being asked to provide a serial number I was never given (or needed if other people are correct on this). I contacted my Bank and asked them to prevent any more charges and also to begin the process of charging back the money for a service I never received. I sent them the correspondence I had with Adobe, in which they said I had never purchased the service, as well as copies of my account to go with the data they had access to. My money was refunded before Christmas, which I was very glad to see. I thought that it would be the end of it for a while and resolved to cancel. However under my account details it still shows I only have a free membership! I cannot cancel something I do not have!
I have now received a letter from my bank indicating Adobe have contested my charge back, and they have supplied documents that show I have signed up for and paid for the year's service. There is no indication of them acknowledging that despite the fact I never denied signing up, they failed to provide the service I paid for! Just that they want the money back!
So now I am in a situation where I cannot cancel and will continue to be charged for something that I still cannot access! I will continue to see if I can fight with the aid of my bank, but its a rather distressing that a company can hold you over a barrel for something you never got, even by their own admission.
I hope that you get a better resolution than I did.

Iwork 09 box set asking for serial

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