IWork 09 install from dmg not working

I installed iWork 09 from dmg, ran both the 9.1 and 9.2 updates.  Doesn't work.  When I try to open something, I get to the template chooser dialog box, then nothing opens when clicking either New Document (nothing happens) or an existing file (gives me an error message that says can't open).  Any thoughts?  I have not put in my serial # yet as nothing has prompted me to do so, presumably because of the free trial period.  Thanks. 

Thanks for the quick reply. I have been installing numerous software packages in the past several days since acquiring this machine. These installs are of Apple software, Filemaker (Bento) and numerous third party installs that nearly all use the Apple installer. These installs have all gone without problem. Only the iWork install failed.
Update: Tried the installation on another machine - iMac, early 2008, 10.5.8) and not only did the install failed but the installer - not the log, but the installer application - reported that the media is bad. "The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement."
So it appears that the computer is okay and it's the DVD that is bad. I'll try to run this down with Apple. (Though I bought online and don't see a way to contact them back through that channel, I'll keep looking.)

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