IWork' 09 No longer works

So I just installed 10.6.5 onto my iMac everything seems to be working just fine with the exception of iWork' 09. I can not get Pages, Keynote or Numbers to run. When I click to run any of them, they act like they are going to launch and then I receive the "quit unexpectedly" problem report.

A good first step is to run Disk Repair and Repair Permissions from DiskUtility on the install DVD or from a bootable clone of your system, and see if this helps.
If your problem persist did you run the update from Software Update? Try downloading the standalone Combo updater from the Apple Support Downloads page this may help.
http://support.apple.com/kb/DL1324

Similar Messages

IWork apps no longer sync with iCloud. I am on iOS 5.1,1, and this problem is several days old, before it was working fine. Anyone has an idea?

iWork apps no longer sync with iCloud. I am on iOS 5.1,1, and this problem is several days old, before it was working fine. Anyone has an idea?

Sadly this is not a new problem and I would not expect a forthcoming solution. I bought an iPad 3G and the iWork suite at the end of August and iCloud syncing worked fine. About the time Apple rolled out iOS 6 the syncing stopped working for me (without me upgrading or changing anything). It has never really worked since. Run iOS 5.1.1 on both the iPhone 4 and iPad 3G. The "geniuses" claim that Apples iOS 5 requirement is not correct and that I MUST upgrade both to ios 6 (although I know for fact that lots of folks STILL have the iCloud probs even with its 6. The last genius basically shrugged and non-verbally acknowledged the iCloud/iWork failing and suggested "just use Dropbox.". So why the **** did we pay for iWork!?!?!
Basically the iwork/iCloud Connnection is broken and I have yet to get a viable solution to repair the issue. Sorry for the bad news. For reference I have uninstalled/installed each iteration of iWork upgrades on each device without success. I have reset all settings multiple times, turned iCloud off/on repeatedly etc etc without success. I even wiped the iPad and restored from iCloud w/o intention (another Apple IPad "glitch" when I tried the "reset all settings" and the iPad decided to "erase all" instead. The genius said "it happens.")
Oddly, the Pages app is the only one that has marginally worked at times since the first probs. However it is basically broken and non-functioning. Certainly DO NOT trust vital documents to iCloud/iWork. I lost a number of work critical docs in this whole annoying, messy process of trying to get what Apple promised as easy....

Links no longer working in PDF with Pages 5

I have links in my Pages 5 document that work in Pages but no longer work in the PDF. They did when this was a Pages 09 file. In Pages 5 I can edit the, test them and everything is fine. Links are useless unless they can be part of the final deocument. Does anyone else have this issue and a work around? I am on Mavericks.

This is just one of over 90 features Apple has removed from Pages 5.
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5 and rate/review it in the App Store, then get back to work.
Peter

App Store Pages no longer works on Snow Leopard after upgrade

I bought Pages (and Numbers and Keynote) from the App Store last summer. I have been using it on Snow Leopard (10.6.8) with no problems up until a few weeks ago. Since then I must have told the App Store application to update all applications with updates (though I don't particularly remember doing that), and now when I attempt to open Pages I get a dialog box saying "You can't use this version of the application Pages.app with this version of Mac OS X. You have Mac OS X 10.6.8. The application requires Mac OS X 10.7.4". This is outrageous. How can a routine update of a App Store app stop it from working without any kind of warning? How do I revert to a version that will work on Snow Leopard? Don't just tell me that Pages isn't supported on Snow Leopard, because the version I bought last summer has been working just fine. Am I supposed to Google through pages and pages of information looking for warnings before I upgrade each application before updating? (I also own Aperture.) And what if I make a mistake and accidentally upgrade to a version that no longer works?

Which version of Pages 09 do you have? You don't need higher version than 4.0.4 on Snow Leopatd. Here you can download the iWork 9.0.4 update.

Numbers 09 and Pages 09 no longer work after 10.6.5 update

I have the last version of iWork 09. After the 10.6.5. update Numbers 09 and Pages 09 no longer work.
Keynote 09 is fine.
Both Numbers 09 and Pages 09 open, the window for choosing a template also opens.
I am not able to choose a template. Waited for several minutes ... no chance.
Removed the software, re-installed from DVD, updated to the latest version ... this did not solve the problem. Contacted Apple support , went through many steps with no success.
Were you able to use Numbers 09 and Pages 09 after recent Mac OS X update ?
Any ideas what I could do ?
Thank you for help!

May you try to run the applications from an other user account ?
If they behave flawlessly, the culprit is in your original user account.
In such case, it's often one or several preferences files which are corrupted.
Try to
quit the applications,
move the preferences files :
<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Numbers. plist
<startupVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Pages.pl ist
to the desktop
restart the apps.
If they behave flawlessly, you know the culprits. Trash them.
Yvan KOENIG (VALLAURIS, France) dimanche 14 novembre 2010 19:34:52

After installing Yosemite iWork09 no longer works. Do I need to purchase an upgrade?

After installing Yosemite iWork09 no longer works. Do I need to purchase an upgrade?

All of the iWork 09 apps work for me with Yosemite. Try the following:
1 - delete all files with iWork in the file name from your User/Home/Library/Preferences folder.
2 - delete all files with iWork in the file name from your User/Home/Library/Preferences/ByHost folder.
3 - delete all items (files or folders) with iWork in the name from your User/Home/Library/Caches folder.
4 - reboot and try the iWork apps again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder. This will also work for Mavericks and Yosemite.
For Mavericks and Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring up this window:

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

Spell check ctrl and click no longer working!!

Hi there
I have upgraded to a Mac Book Pro - Got Mac OS X Version 10.6.8. For some reason ctrl and click does no longer work when wanting to spell check. I still get the red lines but nothing happens when I try and click on them.. This is the case for all applications, iWork, Office for Mac..
Anyone out there that can help?
Thanks, Doro

That's not working either

PCS no longer working with contacts and 6086

I have applied the latest release of PC Suite 6.84.10.3.
Previously the installed level was 6.83.14.1
The send/read/write message still doesn't work but hangs the Windows Explorer for a while (this hang didn't occur previously)
But now, the contact facility no longer works. It is no longer possible to edit a contact, to store it locally or to send it to the phone even a message says everything is OK
(translate it from french: The contact has been well recorded into the phone)
Folder browsing still works correctly, either the phone folder or the memory card folder
Need a fix or a way to install the previous version, at least for the contacts...
This is a really negative feedback!
Phil

I guess what I learned is that sometimes the best solution is to do nothing and wait for the problem to solve itself! Funny, this has never worked for me before.
WOT is now working for me but often for only the first few rows of images. That's cool that it is also working with bing images.
Boudica, thanks for understanding. I am new contributor/ question-asker here on mozilla and may not understand how things are done. I was just frustrated, getting an email saying that my question was answered, logging in to find that it wasn't.
Now we have the functionality that we wanted, right?

Brand new IPOD Touch Apps no longer work after upgrading software

I got a Ipod touch for my wife Today at Wal-Mart. I brought it home, connected to wifi and downloaded some apps and also payed for some. They all worked fine. Then I connected to computer to transfer songs. It told me to upgrade the Ipod software so i Did. After it restarted none of the downloaded apps work anymore. I have read MANY MANY MANY discussions on this and there is no fix. I am not wiping out all the songs and reload everything all over again. It will take forever. My wifes BD is Friday and this is making me so mad after I just dropped $300 on this thing. APPLE!!! Where is the fix? I deleted the apps and reinstalled they still don't work. Anybody got this figured out? I am getting ready to get my money back and tell everyone to avoid buying ipod until they get this upgrade bug fixed.
Message was edited by: 2009 IPOD TOUCH

I have the same problem. Brand new two days ago. I synched the touch with Itunes but wasn't hooked up to the internet at the time so didn't do the software upgrade right away. Then I downloaded about a dozen apps (free and paid) with wifi directly to the touch. They all worked fine. Then I plugged it back in to Itunes and had it upgrade it to 3.1.2. It locked up Itunes several times since then and the downloaded apps no longer work (they start to open then disappear).
The problem is, no one is listening to this problem (including Anna above)! Everyone says "just do a hard reboot, or restore to factory settings, reload the apps, etc." I've tried all the standard troubleshooting but none of it fixes this. It sure seems to me this is a problem with 3.1.2 but Apple isn't helping out here. Where are you APPLE? Use some of those outrageous profits you're making to fix the problem you have created. Here's $300 of my hard earned dollars pretty much down the drain.
Message was edited by: IPatronius

Link to A folder View in a PDF Portfolio - feature no longer working - please advise

Hi, I am no longer able to link to a Folder View of a PDF Portfolio:
Within a PDF portfolio i need to link from a PDF to a folder view in the Portfolio. I am using Link Action - Go to Page View.
This used to work for me - very important feature that no longer works. Please advise a workaround.
Steps:
1. Start a PDF Portfolio that contains files and folders
2. Open a PDF in the Portfolio
3. in the opened PDF click Add or Edit Link
4. Define a link area and set it to Go To A Page Vies
5. In the past i have been able to target a Folder View in the Portfolio - ie. direct a user not to a file, but instead to a folder view that contains relevant files. I would do this by setting the Target Page View to my desired folder view
6. This used to work in bringing a user to the folder view i specify. Now it does nothing. If i go back to the PDF and EDIT the Link i see this. File: Parent Document Page 1. This in fact does nothing.
Please advise, am i doing this wrong, it used to work. I have tried several workarounds, with no luck.
thanks!
Alejandro Collados-Nunez
Graphic Designer | Art Director
| e: [email protected]
| w: www.1lb.ca

There's an extension or two, or a combination of extensions which seem to be causing that in Firefox 6.0.2. One that has been mentioned is TabMix Plus.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
You need to figure out what is causing it, and disable that extension/s until they are fixed by their developer.

System password no longer works after 10.9.4 update

YOU CAN READ MORE ABOUT IT HERE:
Re: Issues after Software OS X 10.9.4 (13E28) upgradeRe: Issues after Software OS X 10.9.4 (13E28) upgrade
Same problem, here, updated, pw n longer works, HOW TO FIX? Can’t install anything, any ideas?
HERE IS MY ENTRSFO, HOPE IT HELPS:
EtreCheck version: 1.9.12 (48)
Report generated July 18, 2014 at 11:49:39 AM PDT
Hardware Information:
27" iMac (Early 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
16 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software:
OS X 10.9.4 (13E28) - Uptime: 1 day 11:8:27
Disk Information:
ST31000528AS disk2 : (1 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
Macintosh HD (disk2s2) / [Startup]: 999.35 GB (59.06 GB free)
Recovery HD (disk2s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5690H
HGST HUS724020ALE640 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 2 TB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
HGST HUS724020ALE640 disk1 : (2 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
FireWire Information:
LaCie d2 quadra (button) 400mbit - 800mbit max
EFI (disk4s1) <not mounted>: 209.7 MB
Snow Leopard Copy (disk4s2) /Volumes/Snow Leopard Copy: 666.67 GB (18.36 GB free)
Desktop Download(s) from iMac (disk4s3) /Volumes/Desktop Download(s) from iMac: 666.67 GB (60.95 GB free)
OS Lion (disk4s4) /Volumes/OS Lion: 332.71 GB (3.91 GB free)
Recovery HD (disk4s5) <not mounted>: 650 MB
MBP COPY (disk4s6) /Volumes/MBP COPY: 333.09 GB (164.16 GB free)
Avid Mbox Pro 400mbit - 400mbit max
Thunderbolt Information:
Apple Inc. thunderbolt_bus
G-Technology G-RAID with Thunderbolt
Configuration files:
/etc/hosts - Count: 18
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.HGST.driver.GDOCKDriver (1.0.3 - SDK 10.7) Support
[loaded] com.avid.driver.firewire.mboxpro (1.3.0 - SDK 10.7) Support
[loaded] com.digidesign.iokit.DigiDal (10.0f56 - SDK 10.6) Support
[not loaded] com.line6.driver.xtaudio (7.3.6 - SDK 10.7) Support
[not loaded] com.line6.iokit.ClassicNotSeizeVariaxIF (1.0.1) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.wacom.kext.pentablet (5.3.3 - SDK 10.8) Support
[loaded] com.waves.driver.soundgrid (2.0.0) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.line6.l6ksettingmgr.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] com.timesoftware.timemachineeditor.helper.plist Support
[running] com.waves.daemon.SoundGridProtocolService.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.mboxpro.helper.plist Support
[running] com.canon.MFManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.pentablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
iTunesHelper
SpeechSynthesisServer
uTorrent
G-Technology Assistant
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Cannot contact Adobe
EPPEX Plugin: Version: 10.0 Support
iLokClientHelper: Version: 3.6 - SDK 10.5 Support
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
RL Secure Plug-In Layer: Version: (null) - SDK 10.5 Support
MagellanPlugIn: Version: 1.2 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Safari Extensions:
Conduit Search for Safari: Version: 1.0
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
UploadManager: Version: (null) - SDK 10.5 Support
Google Earth Web Plug-in: Version: 7.1 Support
ContentManager: Version: (null) - SDK 10.5 Support
RocketEngine: Version: (null) - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Line6AudioMIDI Support
Mbox Pro Support
YAMAHA-USBMIDIPatch Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 875.71 GB
Destinations:
TIME MACHINE [Local] (Last used)
Total size: 1
Total number of backups: 3
Oldest backup: 2013-10-21 19:02:42 +0000
Last backup: 2014-03-19 11:19:09 +0000
Size of backup disk: Too small
Backup size 1 < (Disk used 875.71 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      2% SGProtocolService
      1% DashboardClient
      1% WindowServer
      1% fontd
      0% Safari
Top Processes by Memory:
999 MB com.apple.SpeechRecognitionCore.speechrecognitiond
459 MB DaisyDisk
360 MB mds_stores
180 MB Safari
164 MB Mail
Virtual Memory Information:
8.79 GB Free RAM
4.12 GB Active RAM
1.46 GB Inactive RAM
1.62 GB Wired RAM
1.76 GB Page-ins
9 MB Page-outs
Like Show 0 Likes(0)

Me again, THANKS FOR HE TALENS well it kind of worked, but I had one chance and have not seen it since but all the root, or iCloud, basically all keychains might have been rest to defaults, but if I try a password, it hakes and says incorrect, the apple id worked though?!?
NIGHTMARE AND NEED THI FOR WORK, last backup (from apples time machine, not sure how old.
Your or anyones HELP! is greatly appreciated!

IPod Apps no longer work, Music disappears, Fix?

QUESTION : How to fix permanently the “iPod Touch Breakdown“?
(seems identical to the iPhone “Breakdown“)
Since I upgraded to 2.0.2, running iTunes 7.7.1 (11) on a MacBook Pro G4, I keep having big trouble with Apps, Music and Films.
Here is what I call the “iPod Touch Breakdown“:
- Apps won’t start : the iPod would go back to the home screen after a few seconds.
- Music and Films disappear (My music consists essentially of personnal CDs).
- (for me Photos are still there)
- all original Apple Apps work OK
This is a known problem, also occuring on the iPhone with many posts on the iPhone discussions forum (see “iPhone“/“Installing and Using iPhone Applications“/“iPhone Applications no longer work“. At the time I write this messge, this question has been viewed 16,080 times ( ) (*) and there have been 319 replies: probably a sad record for a single question, which means that THERE REALLY IS A BASIC PROBLEM.
My iPod is a 8Gb purchased while staying in Pasadena, almost a year ago. I was extremely happy to use it more and more like a PDA (updates 2.0.1 and 2.0.2).
There have been some fixes proposed on the discussions forum (iPhone) that I tried and I have tried myself a couple more. NONE of them could fix the problem permanently: all fixes have been working for a day or two, no more. Untill you download an App (even an update) and you get the “Breakdown“ again.
As other users, I have noted a slowdown in anything I am doing (e.g. typing text) just before the Apps stop working and the music disappears. (see for instance Truth42 on iPhone Forum (Applications no longer work), Posted: Aug 25, 2008 10:57 AM)
Fixes: typically you get to disinstall and then reinstall all your Apps. Each time, you lose all your Apps parameters (bad for data bases and notes).
Two ways:
see iPhone forum: Aveonz Posted: Aug 24, 2008 3:16 AM :
1- sync using iTunes
2- in iTunes/Store: deauthorize your account
3- sync
4- authorize
5- sync (will re-load your Apps)
6- sync (to backup you new configuation)
(the whole process may take several hours; I have also done a reboot between 3 and 4)
(ii) proposed by various people :
1- deselect all applications
2- sync
3- disconnect your iPod and reboot it (pressing both buttons simultaneously for several seconds – see Apple site) (you keep you parameters, WiFi, etc)
4- select the Apps you want back
5- sync (will re-load your Apps)
6- sync (to backup you new configuation)
In the end you can use the Apps you have reloaded, but just for a few days (or hours)… until you cannot resist downloading a new App, or simply just download an App update. It won’t breakdown instantly after you do that, but it will very soon.
I certainly would take any procedure to fix this definitely. However, the best choice is probably to use as few third party Apps as possible (none is better) and wait for 2.1. Hopefully Apple is working on this, and we’ll get a definite fix very soon. This actually makes a very bad press for the iPod Touch and iPhone.
Sadly,
because I think iPod Touch and iPhone are beautiful machines –but for how long? Competition is tough…
Cheers
(*) about this number 16,080, obviously not all of the viewers experienced the “Breakdown“, but most were just curious to know. Still, the good question is to know how many of us, using the iPhone and iPod Touch experience this bug (virus?) and why some have it and not others (and in which proportion?).

Same issue here since updating to 2.0.2; Is there a way to back I wonder?
So I plugged back in my iPod touch and,...
0. make a note of all your music, movies, photos, apps selections to restore
1. cancel connect attempt to iTunes store (little 'x' in iTunes toolbar)
2. cancel attempts to sync or backup (little 'x' in iTunes toolbar)
3. clicked <OPTION>[Restore] once selecting my iPod touch device
4. navigate to <home>/Library/iTunes/iPod Software Udpates/
5. pick the prior update: iPod1,12.0.1_5B108Restore
6. then waited through iPod window status displays
'Preparing iPod software for restore...'
'Restoring iPod software...'
'Verifying iPod Software...'
7. OK the 'Your iPod has been restored to factory settings,...'
8. Ssync process did NOT automatically being so I unplugged & plugged it
(I did verify that 2.0.1 was loaded seeing the App Store)
9. Pick 'Set up as a new iPod'; don't pick an earlier backup point
(mostly 'cause I couldn't be sure which was a good failsafe).
10. iTunes then begin setup of my [ahem] new iPod.
STOP IT; it'll try and do restore everything. Then navigate the tabs for
your iPod and re-select those things you want (music,photos,movies,apps,etc)
So like any computer you need to keep proper backups.
The apple s/w system updater appears to do just that automatically, thanks! Of course it would've been nice to have had the 2.0.2 version tested a bit more before its release.
IMHO the host (mac) should have kept my prefs for the iPod rather than my resorting to handwritten notes but at least I'm back to normal. Consider when replacing an iPod how you'd want the replacement to be a mirror of its predecessor.
Oh, skip future requests to update to 2.0.2 until Apple can get his sorted out.
HTH
/los "I was a teenage net-random"

TS3771 My iTunes U no longer works since the update, an error message pops up saying that "This movie requires QuickTime, which is not supported by this version of iTunes." I followed the tutorial that suggests to change to from 64 to 32 bit and it didn't

iTunes U video files no longer work on my computer since i update to Mavericks. The following message appears on the screen "This movie requires QuickTime, which is not supported by this version of iTunes." I followed a tutorial that suggested to go to Applications/iTunes/Get Info and change to 32 bit. Now my iTunes does not open at all, it says it requires 64 bit. I am a bit confused and disappointed. What should I do to get it fixed? Buy a new MacBook?

Marcello, I am having the same problem. When following the advice of many in the community to start iTunes in 32-bit mode, I get the following error after I have done so:
I am running 10.9.2 on a mac mini.
I am hoping this will be fixed or at least a solid answer could be given that iTunes will no longer support certain types of media going foward.

Itunes no longer works on ipad on version 6 software

My I tunes 10.6.1 no longer works with my upgraded software ipad 2 on version 6 stating my mac needs a higher operating system (currently on 10.5.8) to then upgrade I tunes 10.7. I can no longer use my ipad with itunes simply because I have an older mac operating system. An upgrade on the mac operating system is a lot of money . There is no roll back of ipad software from 6 to the original to cure this

The upgrade to the Mac is around $30.00 if it is still available. You need to upgrade to Snow Leopard 10.6.8 - I think that's the latest SL version.
I copied this from another discussion.
Apple said that customers can still purchase a copy of Snow Leopard or Lion from its online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).
Here is the discussion.
https://discussions.apple.com/thread/4140356?start=15&tstart=0

IWork' 09 No longer works

Similar Messages

Maybe you are looking for