IWork apps cost $$ and I bought the 5s after sept. 1 (oct. 17 to be exact)

I bought my 5s yesterday (oct. 17) and when I go to the App Store it wants to charge me between $4.99 & $9.99 for any iWork or other apple apps - why is this? I thought they we're suppose to be free for new devices purchased after sept. 1?

Contact iTunes store support and ask for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.

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http://support.apple.com/kb/ht5621

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Reboot ATV and router
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Y is it when I try to download something that cost and I have the right money it says that I don't but when I download a free app it lets me can you help?

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Readers here are other Users like you. You need Apple Customer Service. call them.

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Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
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All is in the title, so I repeat it below with a better identation.
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P.S.
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I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

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TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

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Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
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IWork apps cost $$ and I bought the 5s after sept. 1 (oct. 17 to be exact)

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