Iwork Apps does not see iCloud
on my iMac, pages, keynote, and numbers can't see iCloud as an option to open or save documents. Preview and the Text application on my Mac can use icloud just fine. Are there any settings or troubleshooting steps I can do?
Are you using Mountain Lion? If not, you will need to upgrade to Mountain Lion as well as updating the iWork apps to 9.2.
If you are using Mountain Lion & have updated iWork, you do need to enable Documents & Data in System Preferences > iCloud.
Similar Messages
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Pages (and other iWork apps) does not recognize new words
I don't know for sure whether the problem I'll say is about Pages 5.0 (and iWork, entirely) or about OS X Mavericks. As I'm new in the support community, I would ask to move the question to the right place if it is not already.
About the problem: after upgrading to OS X Mavericks and the new iWork versions, I have noticed one thing. Even though I add new words to Pages' dictionary as I write them, it seems like that makes no difference in a long time. The first insertion and correction are OK, but later, if I type the same new word, it becomes underlined in red, as a clear indication that it is wrong. However, when I go to see the correction options (by either Control-Clicking or Two-Finger-Clicking), no suggestions are shown. And worse, the only possibility (besides copying, cutting...) is to "Unlearn" that word as if it were already known and - presumably - correct.
The same appears to occur in the other iWork applications, but, as I don't do such heavy writing on them, I cannot give a certain opinion on them.
The problem, however, does not affect my productivity, but it is weird to see red marks on correct words. Especially in Engineering or Chemistry terms that are not built-in in those applications.
Just for additional details, I'm using both the system and the iWork applications in Brazilian Portuguese (as I am in Brazil).
Thanks in advance for the help.Thank you, Tom for the answer.
However, doing as you said showed me two things: the problem does not exist in English, but occurs system-wide (all applications) in Portuguese.
Any suggestion?
Thanks in advance, again. -
Calendar app does not show iCloud shared calendars
This is a tricky problem to describe, so bear with me. Another iCloud user is the owner of a shared calendar, and has invited me, with read/write credentials (ie, it's my wife and my shared home calendar). In the Mountain Lion Calendar app, the shared calendar shows up in the sidebar list, and the events are physically in the calendar (ie, the "Shared Home" calendar shown here):
But, when i try to create a new event, "shared home" does not show up in my selection list:
Also, if i go back and look at an event that is from the "Shared Home" calendar, it shows up under the generic "Calendar", under "On My Mac":
Now if I edit one of these already created events, it does indeed push back to iCloud, just as if "Shared Home" was the calendar.
But why can't I create a new event under "shared home"?
This is only a problem with the app on my mac. On the phone, or on iCloud.com it works perfectly.I have exactly the same problem. The shared calendar will show up on the list to the left if I open it. And if I create an event, I can drag it to this shared calendar. However even if I've done this, when I open the event it shows it as being in a different calender [with a different colour], but still has the right colour for the right calendar when I close the info box. what's going on?
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Help please! CC desktop app does not see latest Adobe Muse!
I have Muse installed for many months now and would like to update to the latest version of Muse.
The CC desktop app maintains that my Muse is up-to-date!
Can't be. Please help!I am afraid this is NOT the case with me.
I am not trying to install Muse.
I would like to update my current version of Muse which I had downloaded with ACC app as I am a CC member. The download desktop app thinks my Muse is up to date, WHICH IT ISN'T!
So, how do I get the desktop app to recognise that my Muse is not the latest version.
Any good suggestions would be highly appreciated.
Thanks -
ICal does not display iCloud calendar after moving from MobileMe to iCloud
I moved MobileMe to iCloud. Everything but iCal made the move fine. My iCal app does not show iCloud nor am I able to create that as a new account. My MobileMe calendar is displayed but gets an error message that it cannot log on to my calendar because the password is wrong at MobileMe. Settings shows I am logged in to MobileMe and that it has moved to iCloud.
I'm running 10.7.2 and still my iCal does not show in iCloud. System preferences>iCloud just keeps giving me the same advertising window for iCloud with a button to "Move to iCloud." This takes me to an endlessly same windo of find my phone. Argh. Help!
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Reminders App does not work on Yosemite with two iCloud accounts.
The Reminders App does not work on Yosemite (10.10.1) with two iCloud accounts. It seems like when there are two iCloud accounts connected in Yosemite (10.10.1) the plist file for Reminders disappears.
I have tried restarting Reminders; restarting the mac; starting the mac in recovery mode to repair the disk and disk permissions; and starting the mac in recovery mode and reinstalling OSX.Yes sharing Reminders list works. The problem is, I have one shared iCloud account with a colleague (shared calendar, Reminders and email). It makes it easier to run our business with a single shared iCloud account...I know it's not the typical usage.
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When using the iphone 6 Plus. I use iMessage and then attach a photo or take a photo... the app does not show the camera fully or even to attach a photo does not work. I have about 8-9000 phones and like 10 short videos in there but it is incredibly slow and almost unable. I have the 128GB iPhone 6 Plus with 46 gb still available. I think this should not be so slow with so much memory still available. Please help. I am using 8.1.2. Yes I have set up the phone as a new phone. Apple store even reformatted this iphone 6 plus 2 months ago but it is still terribly slow Thanks
Hey Bender1031,
Thanks for the question, I can definitely understand how frustrating this issue may be with a brand new phone. Great troubleshooting so far by already attempting a restart and reset. If the issue persists, let’s try restoring your device and updating to the latest software (iOS 8.0.2):
Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
- If the issue is still present, you may want to contact Apple Support.
- If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
Thanks,
Matt M. -
Pages app does not open on my iPhone 4
Pages app does not open on my iPhone 4 running iOS 5.01, touch the icon and it just returns to the home page where the icon for the pages app is. I have Pages on my Macbook and have uploaded docs to the iCloud. Phone iCloud is on. What am I missing?
Thank you, powering off by holding down home button and power button and then a restart worked.
Now one more question: How do I open an iCloud pages document on my iPhone? I see how to create new documents and how to open one that is stored on iDisk, iTunes or WebDAV ... I do not see an option for opening one that is stored in iCloud???? Thanks. -
I have a large video on my ipad that I need to transfer to my PC (a window 7). I could also use a windows 8 if that would help. But all of the applications I have tried do not see this large video (52 mins) even though they transfer smaller videos fine. The ipad will not let me trim the video, saying it is too large. This is true even though I only want to trim the original, and not create a new video. (Actually it refuses before it gets to the choice of creating something new or just eliminating something from the original). I have been to an Apple store, but the people there only could recommend that I try some alternate applications to do the transfer (Kodak EasyShare). I don't have much faith this will work. I think I have this application on an old PC, and it is not something I want on my new computers.
Is it possibled the size of this video just violates the transfer formats for files over USB? If so, I will just delete the video and move on. But the video is really something I wanted to save. I would be happy to eliminate most of the video, but the ipad will not let me trim it.
I also tried to import the video with Windows Moviemaker (free with W7). It also does not see this file, but works fine on the other videos on the ipad.How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/HT2729
Also check out the Photo Manager Pro app.
https://itunes.apple.com/us/app/photo-manager-pro/id393858562
Cheers, Tom -
Time Machine does not see my external HD
I would like to setup TM but it does not see my external HD, but I can see it on desktop in and finder. I can browse it. But time machine does not see it and forces me to use airport time capsule but I don't have it. Help please.
What format is the external drive in?
If it's formatted for Windows (either using the MBR partition table or using FAT/NTFS volumes) then Time Machine cannot back up to this disk.
The disk needs to be formatted as Mac OS X Extended using either the APM or GPT partition tables.
Life is complicated somewhat by the fact that the OS, in general, can read MBR/FAT drives, but they're not suitable for Time Machine (limitations in the disk formats prevent some of Time Machine's features from working).
You can check the current partition map/disk format in Disk Utility.app - just select the disk on the left and the information will be displayed below. If the disk is using MBR and/or FAT then you'd need to reformat the drive in order to use it with Time Machine. -
Macbook pro does not see internal DVD/CD drive
Our macbook pro 4,1 running OSX 10.8.5 (12F45) no longer seems to recognize the internal DVD/CD drive.
Both the ATA and Disc Burning listings for the MBP say there are no devices of that type listed.
This started when my wife attempted to play an audio CD-R which I had burned on my macpro 1,1 running Snow Leopard and using Itunes 11.4. The icon for the CD did not show up and the disk didn't play. It also would not eject. (She had just successfully played another audio CD-R which I had burned on my macpro). After some research, we found that the 'stuck CD' is a common problem and the solution that worked for us was cold starting with the trackpad button depressed while shaking the **** out of the computer (and giving it a few 'love taps') .... several tries without the physical encouragement failed before adding shaking ... then it ejected the CD.
So .... we were able to remove the offending CD, but when I tried one that had worked before, a commercially produced CD, it got stuck too and required the same draconian procedure to get it to eject.
I re-cold started the MBP with an empty optical drive and then brought up the Hardware Overview. It said there was no ATA device and no Disc Burning device. The device itself must be getting power, because when the CD was stuck, you could hear it trying to do something when you hit the eject key, and when we finally discovered how to force ejection, the mechanical sound associated with disc ejection could be heard.
I seriously doubt that the optical drive has just stopped working. Instinct tells me that the attempt to read an audio CD that was somehow incompatible caused the opsys to be configured in a way that makes it unable to communicate with the optical drive directly. Any suggestions on how to investigate this, possibly from the Terminal, would be greatly appreciated.Thanks Joe - but I have discovered how to free the stuck CD from the drive.
The problem now is that OSX 10.8.5 does not recognize the presence of the optical drive at all. It does not show up in Disk Utility's list of drives/volumes and does not show up in the ATA or Disc Burning categories in the system profiler. For example, I can insert the system disc, which the drive accepts, but the install/utilitiy app does not fire up .... not initially, nor after I cold start while holding 'C'. The system doesn't see it.
Applecare was willing to try to assist me for free, but the agent, after helping me run the Disc Utility from the cold start Recovery System, claimed it was a faulty optical drive. Though this is quite possible, I'm still skeptical and have a local mac guru coming to look at it (for a fee) on Monday, 2/9/15.
In some of my research regarding the stuck CD, there was mention that a CD programmed on a different drive (in a different mac) initiated the sticky CD problem, and implied that something about the CD corrupted something in the guts of the guts of the OS. But if true, Disk Utility, which likely communicates to the optical drive thru the OS, may not be able to see the drive. It'd be nice if there was some diagnostic software that runs on an intel mac that completely runs independently of the OS but with full privileges to directly query the hardware I/O channel(s) that directly talk to the optical drive. If you know of such an animal, that would be helpful and might save me from buying a new optical drive when it's really a system corruption problem.
David -
I just connected my iPad (4.3.2) to my mac (10.5). It launched the synch process for photos and videos and everything went fine. I then clicked on one of the newly imported photos in iPhoto and it choked and ultimately closed the app and gave me message along the lines of "iPhoto quit Unexpectedly." I rebooted the machine and when it came up went to look in iPhoto and saw that the new photos/video were not there. They are still on the iPad (Fortunately!) However when I reconnect the iPad to the Mac it does not see any content to import. In essence it seems to think it did the import and is not aware that it lost the content.
There's a couple possible solutions I'm interested in. One, are the photos/video somewhere on the Mac and just need to be dug up? I nosed around a bit but found nothing. Then other solution would be is there some way to force iPhoto to reimport what's on the iPad, ignoring that it feels it's already done this?
Thanks,
WilWhere did these photos come from to begin with? Did you import them from the iPad into iPhoto on your Mac? Is that what you are saying here?
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Hello i needed to install an extension for dreamweaver and for some reason extension manager does not see all my adobe programs. How can i fix that without reinstalling the programs?
Here are my Bridgetalk Diagnostics if it helps:
Result: BridgeTalk Diagnostics
Info:
Name = estoolkit-3.8
Status = PUMPING
Group = cs
Path = /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app
Version = 2.0
Build = ES 4.2.12
Next serial number = 40
Logging: = OFF
Now = 12:58:04
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-3.8#thread
Avg. pump interval = 76ms
Last pump = 69ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=1ms, left=29ms
Timeout = undefined
Handler = undefined
Instances: 3
estoolkit-3.8#dbg:
msg[12:58:04]: 00000035
@BT>Version = 2.05
Target = estoolkit-3.8#dbg
Sender = estoolkit-3.8#dbg
Sender-ID = localhost:mac3334
Timeout = 12:58:05
Type = Ignore
Response-Request = Timeout
Headers = (no headers)
Timestamp = 12:58:04
Serial-Number = 35
Received = undefined
Result = undefined
Error = undefined
Body = (empty)
Incoming: 1
Outgoing: 0
Handler: 9
ExtendScript = for all messages
Error = for only msg #25
Error = for only msg #27
Error = for only msg #31
Result = for only msg #35
Error = for only msg #35
Timeout = for only msg #35
Result = for only msg #37
Error = for only msg #37
estoolkit-3.8#estk:
msg[12:58:04]: 00000037
@BT>Version = 2.05
Target = estoolkit-3.8#estk
Sender = estoolkit-3.8#dbg
Sender-ID = localhost:mac3334
Timeout = 13:08:04
Type = Debug
Response-Request = Result Error
Headers = (no headers)
Timestamp = 12:58:04
Serial-Number = 37
Received = undefined
Result = undefined
Error = undefined
Body: 107 bytes
Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
Incoming: 1
Outgoing: 0
Handler: 1
ExtendScript = for all messages
estoolkit-3.8: (main)
Incoming: 0
Outgoing: 0
Handler: 1
ExtendScript = for all messages
Targets: 7
Connector = PCD
Installed: 0
Running: 0
fireworks-12.0:
Group = cs
Path = /Applications/Adobe Fireworks CS6/Adobe Fireworks CS6.app
Display Name = Adobe Fireworks CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.Fireworks
Status = (not running)
ExeName = Adobe Fireworks CS6.app
aftereffects-11.0:
Group = cs
Path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app
Display Name = Adobe After Effects CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.AfterEffects
Status = (not running)
ExeName = Adobe After Effects CS6.app
audition-5.0:
Group = cs
Path = /Applications/Adobe Audition CS6/Adobe Audition CS6.app
Display Name = Adobe Audition CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Audition.5.0
Status = (not running)
ExeName = Adobe Audition CS6.app
bridge-5.064:
Group = cs
Path = /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app
Display Name = Bridge CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.bridge5
Status = (not running)
ExeName = Adobe Bridge CS6.app
estoolkit-3.8: PUMPING
Group = cs
Path = /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app
Display Name = ExtendScript Toolkit CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = PUMPING
Info:
Group = cs
Version = 2.0
Build = ES 4.2.12
Next serial number = 47
Logging: = OFF
Now = 12:58:04
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-3.8#thread
Avg. pump interval = 76ms
Last pump = 270ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=1ms, left=29ms
Timeout = undefined
Handler = undefined
ExeName = ExtendScript Toolkit.app
exman-6.0:
Group = cs
Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app
Display Name = Adobe Extension Manager CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CS6.app
switchboard-2.0:
Group = cs
Path = /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app
Display Name = SwitchBoard 2.0
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = SwitchBoard.app
Installed: 6
Running: 1
Groups: 119
cs3:
acrobat-8.0
aftereffects-8.0
soundbooth-1.0
bridge-2.0
contribute-4.5
devicecentral-1.0
dreamweaver-9.0
encore-3.0
estoolkit-2.0
fireworks-9.0
flash-9.0
illustrator-13.0
indesign-5.0
indesignserver-5.0
incopy-5.0
photoshop-10.0
premiere-3.0
stockphotos-1.5
audition-3.0
cs4:
acrobat-9.0
aftereffects-9.0
soundbooth-2.0
bridge-3.0
contribute-5.0
devicecentral-2.0
dreamweaver-10.0
encore-4.0
estoolkit-3.0
fireworks-10.0
flash-10.0
illustrator-14.0
indesign-6.0
indesignserver-6.0
incopy-6.0
photoshop-11.*
premierepro-4.0
audition-4.0
ame-1.0
exman-2.0
cs5:
acrobat-9.0
aftereffects-10.0
soundbooth-3.0
bridge-4.0
contribute-6.0
devicecentral-3.0
dreamweaver-11.0
encore-5.0
estoolkit-3.5
fireworks-11.0
flash-11.0
illustrator-15.0
indesign-7.0
indesignserver-7.0
incopy-7.0
photoshop-12.*
premierepro-5.0
audition-5.0
ame-2.0
exman-3.0
flashbuilder-4.0
flashcatalyst-1.0
ts1:
captivate3-en_us
captivate3-fr_fr
captivate3-it_it
captivate3-ja_jp
captivate3-es_es
captivate3-de_de
ts2:
captivate-4.0
el2:
captivate-5.0
as1:
acrobat-10.0
ts3:
robohelp-9.0
framemaker-10.0
cs55:
aftereffects-10.5
audition-4.0
bridge-4.1
contribute-6.1
devicecentral-3.5
dreamweaver-11.5
encore-5.1
estoolkit-3.6
fireworks-11.1
flash-11.5
illustrator-15.1
indesign-7.5
indesignserver-7.5
incopy-7.5
photoshop-55.*
premierepro-5.5
ame-2.5
exman-5.5
flashbuilder-4.5
flashcatalyst-1.5
switchboard-2.0
el25:
captivate-5.5
cs60:
aftereffects-11.0
audition-5.0
bridge-5.*
contribute-6.88
devicecentral-4.0
dreamweaver-12.0
encore-6.0
estoolkit-3.8
fireworks-12.0
flash-12.0
illustrator-16.*
indesign-8.0
indesignserver-8.0
incopy-8.0
photoshop-60.*
premierepro-6.0
ame-6.0
exman-6.0
flashbuilder-4.52
switchboard-2.0
prelude-1.0
speedgrade-6.0
el60:
captivate-60.*
ts4:
robohelp-10.0
framemaker-11.0Same issue. Doesn't see Dreamweaver.
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(moderator - tried posting this in iPhone section but got no replies)
I have 3 Macs:
Mac Book Pro (iTunes sees iPhone)
Home G4 867mhz running OSX 10.4.11 (iTunes sees iPhone)
Work G4 867mhz running OSX 10.4.11 (iTunes does not see iPhone)
The iPhones primary computer is the Mac Book Pro and this is the one I use for syncing.
Any ideas why my work G4 does not recognise the iPhone?
thanks
PeteConsole.app has the following in it
Nov 10 13:07:39 jack-bregmans-power-mac-g4 [0x0-0x16016].com.apple.iTunes[0]: Child: Can't read length for data
Nov 10 13:07:39 jack-bregmans-power-mac-g4 [0x0-0x16016].com.apple.iTunes[0]: Child: NULL command dict read, exiting... -
The ipad music app does not allow me to play certain tracks that i have synced via my itunes. The tracks are clearly visibly in the music app but when tap on them to play they wont play. what do i do?
Agree about the disaster part. I haven't found a fix within iTunes.
I gave up and switched to downcast 2 days ago. Even though it was a hassle to re-subscribe to all my podcasts, im so much happier.
To make switching easier, I found that in iTunes you can "get info" on the podcast and copy the RSS address to the clipboard. Put all of these in a message note. When iCloud syncs the note to your phone, you can copy and paste the urls into downcast one at a time to subscribe.
Downcast has crashed on me occassionally when I'm subscribing to feeds, but so far it has recovered gracefully each time and no data was lost.
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