IWork/iLife Apps with New iPad Air

iWork/iLife apps are supposed to be free on a new iOS device. I bought and registered a new iPad Air and the Appstore wants to charge me for downloading them. How can I get these on my device without being charge?

I was under the impression they were separate apps. When you bought your iPad Air, you got the iOS versions, but if you want the MacOS versions, you will need to purchase them.
They were free when you purchased a new iOS/MacOS product, but the free software would most likely coincide with that.

Similar Messages

  • Iwork/ilife apps with new ipad

    I've just bought an ipad air. How do I get the free iwork/ilife apps? They aren't available for download in the purchased section of itunes...
    thanks

    If your iOS device was activated for the first time after September 1, go to the App Store on your iPad which should open to Featured. If not, tap on Featured at the lower left of the screen & scroll down to Collections & tap on New to the App Store? then scroll down to Apps Made by Apple & tap. You should now see the iWork & iLife apps as "FREE."

  • Free iWork/iLife apps with used iPad Air

    I bought an used iPad Air with 4G. Now I would like to get the free apps (iWork and iLife) made by Apple. However, I cannot register the iPad to my Apple ID (last user has already unregistered this iPad from his Apple ID) which also means I can't get those apps for free.
    Is there a chance to get those apps? Or do I have to buy them?

    I can use my Apple ID on the iPad (logging in to the appstore and so forth).
    What I can't do is to go to supportprofile.apple.com and enter the iPad's serial number and register this product. It says "According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? "

  • TS3899 Cannot send email with new iPad air.  Works fine with old iPad and iPhone.

    Cannot send email with new iPad air.  Works fine with old iPad and iPhone.  I have deleted account and reinstalled.

    Thanks.  I got the problem fixed.  Spent time with the Apple folks and was kicked up to a senior advisor.  It seems the problem was with my internet provider - Tmie Warner.  Remember I could use the old ipad and the iphone to send mail.  I checked all the specifics between the three units.  It seems that TW is changing over from the RR.com  to TWC.com.  Since the new ipad air was just set up, it fell under the new TWC mail specifics. 

  • How do I get built in apps on new iPad air

    how do I get built in apps on new iPad air? I bought the new iPad air recently and if tried from app store, it ask to buy. Apple says those are free.

    Diavonex, maybe the OP is talking about this? ;-)
    https://discussions.apple.com/message/23840867#23840867

  • Can't find free apps for new iPad air

    Free apps for new iPad air not loaded and they are showing up as $9.99 in the App Store. When seething up the it asked download now or wait until later and I choose to wait but now they are nowhere to download

    After activating your iPad, go to the App Store and search for your free apps:
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    2. Numbers
    3. Keynote
    4. iPhoto
    5. iMovie
    6. GarageBand
    If apps are still showing the price: sign out>reboot>and sign in again
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  • Productivity apps supposed to be free with new ipad air

    I purchased a new ipad air yesterday and tried to download imovie from the app store but but it shows as a 4.99 price tag. How do I get it for free as promised by apple? Thanks in advance.

    Thanks for your post, like others, I had the same issue as the OP. I tried the 'sign out and reset the iPad and sign back in' thing I had read about in other posts, but your suggestion got me the closest to fixing it. I'd like to add something to your suggestion to help some of us who are new to Apple products. Plus, I think they may have changed to selection name since your post as I couldn't find a selection labeled Optimized for iPad Air.
    First off for those who are having a hard time getting to the app home after searching for these apps, (Hey, I can't be the only one.) Tap 'Cancel' on the top left corner of the search screen. Now from the home screen of the apps page scroll all the way to the bottom. On the bottom right, tap on the selection Apps made by Apple. There you will find the free apps.
    Again, A.R.S.E.N.I.Y thanks so much for pointing me in the right direction!

  • Free apps with purchased Ipad air with another Apple ID

    Hi
    I just got the new ipad air. One from my family logged in with their Apple ID on my ipad before I logged in with mine. Now all the apps (iLife, iWork's etc.) doesn't appear free with my user, but only with that user the logged in to App Store before me.
    I have tried to factory reset the ipad, and use my Apple ID when I set it up. But it's still the same; no free apps for me. And as soon as the other Apple ID logs in, all the apple apps starts downloading automatically, and for free
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    Thanks,
    Jonathan

    Actually there is likely nothing that you can do since the program is free apps per device and your relative has basically stolen your free apps.

  • Managing Photos with new iPad Air???

    Hi,
    I was looking to get some insight from experienced users on the best way manage photos with the new iPad Air. Oviously, im not too familiar with the subject as, i do not use any iPad and i am trying to set one up for someone else who recently purchased one.
    So here is what i need to be able to do:
    There are a bunch of pictures i need to upload into the iPad (more or less 15gig for the first batch).
    Id like to be able to manage these pictures as in be able to delete, organize folders, etc.
    Preferably also be able to export these photos, later on, as a backup in their respective folders as previously organized in the ipad.
    Mainly, the ipad will be the main storage unit of the albums, as this person enjoys viewing them on daily basis. So i believe this rule out using itunes photos syncing. After searching for a while i believe there are multiple third party app which would be better for importing, organizing and exporting photos. Im just not quite sure which as i have not experience it yet.
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    Any insight would be much appreciated.
    Thank you.

    Have a look at Photo Manager Pro.
    https://itunes.apple.com/sg/app/photo-manager-pro/id393858562?mt=8

  • Downloading existing apps onto new iPad air

    I have just bought the new iPad air. I downloaded all my stuff from iCloud onto it.  However, certain apps have not downloaded and when I try to set them up via the App Store it won't let me download them, just open them.  Eg I can't download the iplayer, channel four and Facebook app.  Any suggestions most gratefully received.  Many thanks

    I downloaded all the apps but couldnt see them on my ipad air. Even Spotlight wont show them either. But the app store told me to "open", which means I already downloaded? I have been restarting the ipad for for many times but couldnt see them on the main page or anywhere else.  Dont know what to do, it happened once before when I first brought it home and tried to install facebook. Several days later, it runs normally, so I thought it was somthing wrong with facebook app. But this time, I was downloading so many different apps and they are nowhere in my ipad. so frustrated ~ hope I can return this ipad

  • Problem getting apps on new iPad air

    I purchased a new iPad Air and some of the apps from my iPad 3rd gen do not show in my purchased apps nor are they listed in the app store any longer.  The apps still work on my iPad 3rd gen.  How do I get them to my new iPad air?

    I am running the most up to date iOS 7.0.4 on all my mobile devises.  The apps still work on the iPad 3rd gen with iOS 7.0.4 installed.  But if I go to the app store on either of these devises, the apps do not appear, even under my purchased apps on the older iPad.  Not sure how that can happen when the app still works on that devise.  I am really at a loss.

  • Any problems with new iPad Air 2?

    I have an iPad 2 (2nd Generation) 512GB RAM w/32GB storage.  Running out of storage room.
    Thinking of getting the new iPad Air 2 128GB wifi
    Before I buy one, any problems or issues with it? I hope the issues are only with iOS 8  and not the hardware.
    iOS issues can be fixed with a new update.

    Currently as of this post there is a random popping sound every so often, wifi shuts off sometimes and turns back on. The speaker vibrating isn't a defect but it's there because of how thin.

  • Can included apps with the iPad air be deleted (garageband, pages and the other iWork apps)

    Planning on purchasing an iPad air and I just wanted to know if these apps were permanent on the iPad air or if you could delete them
    Or do you have to install them yourself

    They are not preinstalled and are available as a free download after you've registered and activated your new iPad (after Sept 1, 2013). They are then yours to delete (they are stored in the cloud if you do) or install on any of your compatible iDevices as long as you use the same Apple ID.

  • Problem accessing iTunes for apps with new iPad

    New iPad connects to and works fine with home wifi except when trying to download apps. Then I get message that I cannot connect to iTunes. Don't have this problem when using public wifi.

    https://discussions.apple.com/message/18247628#18247628

  • HT202794 Free Apple Apps with new iPad

    I received my new iPad Mini with retina display yesterday and was offered iPhoto, iMovie, Pages, Numbers, and Keynote as part of the setup process. 
    Unfortunately the download stopped after Pages was installed.
    Can anyone please advise how I can get the remaining Apps?  If I look for them in the App Store then they are only offered at a charge.

    BozoBomber wrote:
    it was there IT WAS PREINSTALLED
    That means your dad bought it with the Mac. All you have to do is exactly as I suggested before,
    ask your dad to allow you to take them from his account again.
    Simple as that! There is no need for you to have a hissy fit and call me names for trying to help you.
    BozoBomber wrote:
    like I said and iCloud is ment 4 sharing
    1: You never said anything about iCloud.
    2: iCloud is for backup and personal remote data access, not sharing software.
    Oh and why the he'll did u direct me to the iphone/ipod/iPad app not the mac one?
    1: Please don't cuss.
    2: It changes nothing, the prices or description.
    Here are the Mac links:
    https://itunes.apple.com/us/app/pages/id409201541?mt=12&ls=1
    https://itunes.apple.com/us/app/imovie/id408981434?mt=12&ls=1

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