Iwork stopped working
Hello,
I am running Mavericks 10.9.1 on an Imac 24" 3.06 Intel. As of february 02, when I try to open any of the iwork 5 apps, their icon bounces a couple of times and then just disappears. I have installed the updates for each of the apps so I currently have the following installed :
pages 5.1
numbers 3.1
keynote 6.1
The last of the above updates was installed shortly before I noticed the problem on January 25th.
Also, the app store stopped working as well, doing the same thing described above. However, following another thread, I reinstalled Mavericks from the autoreinstall option and that fixed the app store problem. Now i just cannot get any of the iwork apps to open.
This is extremely frustrating as I have come to depend on the cloud synching iwork with my ipad for use in my classroom. Now I have double the workload doing everyhting on MS Office and converting everything to PDF. Anybody out there with this same problem?
sincerely,
Scott
Hello SchreiberMadrid,
Thank you for the details of the issue you are experiencing with your iWork applications. I would be concerned about this too.
I recommend following the steps in the section titled "If the issue occurs in one application only" followed by "If the issue occurs in various applications, or in Mac OS X" in the following article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
The Library folder is hidden in OS X Lion and later, so if you get to step 3 to delete your cache files in the section titled "If the issue occurs in various applications, or in Mac OS X," you will need to use the following steps to access the user Library folder:
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
Thank you for using Apple Support Communities.
Best,
Sheila M.
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