IWork updates did not Remove old Ver.
The new Pages-Numbers-Keynote updates did not remove older versions. Delete them myself I guess?
Gregory:
WAIT! Before you delete the old versions (which should be in a folder named: "iWork '09", I would strongly recommend that you KEEP the old versions around for a while.
Apple has stripped out a lot of functionality from the new iWorks apps, basically dumbing them down to be more compatible with the more limited iDevice versions. I would keep the old versions around indefinitely because you may find that they have some functionality that you want that the new iWork apps don't have.
Similar Messages
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IWorks update did NOT deleted the old versions
Hello folks,
I did the iWork free upgrade using the Mac App Store, it removed the old icons from aplication's folder and launch pad.
But I noticed that my Dock Icons were keept unchanged, and for my surprise they do launch the old version of the applications!
And everytime I launch the old versions they alert me about the new version and ask me if I want to update, if I do, it tries to download
the new version again!
Besides alerting apple of this bug, I would like to remove the old versions, how should I proceed ?
Thank you very much.The idea that keeping the old versions were a "feature" and not a bug crossed my mind too.. Specially after noticing all the iOS version compatibility warnnings showed after launching the new versions..
And I must correct myself, the update did remove the old icons from LaunchPad, but not the iWork'09 folder inside applications, I just missed it cause I was looking for the icons and not a Folder.
Thanks for your reply mende1. -
Itunes did not remove old version to update to new version
after many attempts itunes will still say couldnot remove old version and fails to update! Ihave tried revo uninstall, ccleaner, regedit removing all to do with itunes,Apple,bonjour,quicktime to no avail please HELP! SOS
Perfect, thanks.
old version of itunes cannot be removed.contact technical support group.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Java update 2012-006 did not remove Java plugin from any browser
I successfully installed Java update 2012-006 via Software Update on my iMac running OS X Lion 10.7.5 (German) and it updated the Java runtime to version 1.6.0_37 and removed the Java Preferences application as expected, but it did not remove the Java plugin from any browser!
Safari and Firefox can still use the Java plugin as before.
I repaired permissions, rebooted, manually downloaded Java update 2012-006 and successfully installed it again without any change to the Java plugin: it is still present on my system and fully functional from any browser!
The web is full with messages from users missing the Java plugin after installing this update - but I could not find anything about the plugin not being removed!
Is anyone experiencing the same behaviour under Lion? I thought this would happen only under Snow Leopard...
What should I do now? Can I really trust this "successfull installation" of Java update 2012-006 on my system?
Thanks,
MichaelThanks - I will keep the symlink in place and I won't touch the Deploy bundle, because I need the plugin in Safari and I don't need Oracle's Java 7 for now...
If the plugin is supposed to stay in the Deploy bundle, this could help others who miss the plugin - they could just recreate the symlink, right?
To summarize I think we can state, that the Java update 2012-006 for Lion and Mountain Lion sometimes leaves the symlink in /Library/Internet Plugins/ untouched.
The circumstances that lead to this behaviour are still unknown.
The install log in Console shows that the scripts to create links and to delete obsolete files ran okay, but there was an error with the "postinstall" script. In spite of this the installation succeeded:
Oct 20 16:24:52 michaels-imac Installer[284]: Java für OS X 2012-006 Installation Log
Oct 20 16:25:56 michaels-imac _securityagent[305]: Running Install Scripts . . .
Oct 20 16:25:56 michaels-imac _securityagent[307]: Begin script: createlinks
Oct 20 16:25:56 michaels-imac _securityagent[309]: End script: createlinks
Oct 20 16:25:56 michaels-imac _securityagent[310]: Begin script: deleteObsoleteFiles
Oct 20 16:25:56 michaels-imac _securityagent[314]: End script: deleteObsoleteFiles
Oct 20 16:25:56 michaels-imac _securityagent[318]: Running Install Scripts . . .
Oct 20 16:25:56 michaels-imac _securityagent[320]: Begin script: postinstall.sh
Oct 20 16:25:56 michaels-imac installd[295]: postinstall: launchctl: Error unloading: com.apple.mrt.uiagent
Oct 20 16:25:56 michaels-imac installd[295]: postinstall: com.apple.mrt.uiagent: Invalid argument
Oct 20 16:25:56 michaels-imac installd[295]: postinstall: launchctl: Error unloading: com.apple.mrt.uiagent
Oct 20 16:25:56 michaels-imac installd[295]: postinstall: launchctl: Error unloading: com.apple.mrt
Oct 20 16:25:56 michaels-imac _securityagent[334]: End script: postinstall.sh
Oct 20 16:25:56 michaels-imac installd[295]: Installed "Java für OS X 2012-006" ()
Oct 20 16:25:56 michaels-imac Installer[284]: Displaying 'Install Succeeded' UI.
Does anybody know what "com.apple.mrt.uiagent" and "com.apple.mrt" stands for?
Obviously the "postinstall" script provides an invalid argument (at least on my system).
I have no idea if this is related to the Java Plugin symlink not being removed... -
Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help
I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
TS1538 Ios 5.1.1 update did not work
The update did not work. I downloaded the udpate last night, through ITunes and did the update this afternoon.
The phone hung during the update, and now only shows the connect to itunes on the screen. Itunes does not see the phone.
When I look in the device manager, I see the drives listed in the Other Devices, and there are two of them listed as "Apple Mobile Device (Recovery Mode) Tried to update them, but the dirives are no longer on my pc, where Apple said that they should be.
I am clueless now.
The last update had a simular problem.
This is an IPhone 4Then you should try uninstalling iTunes and all of its components as by following this guide: Windows XP or Windows Vista/7, then reinstall iTunes. This should replace the drivers. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library, data or your iPhone backup.
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I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?
I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
com.oxsemi.driver.OxsemiDeviceType00 Version: 1.28.7
com.rogueamoeba.InstantOn Version: 6.0.2
com.rogueamoeba.InstantOnCore Version: 6.0.2
com.Cycling74.driver.Soundflower Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[not loaded] com.bombich.ccc.plist
[not loaded] com.dymo.pnpd.plist
[not loaded] com.intego.BackupManagerPro.daemon.plist
[not loaded] com.micromat.TechToolProDaemon.plist
[not loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.orbicule.witnessd.plist
[not loaded] com.sierrawireless.SwitchTool.plist
[not loaded] com.stclairsoft.AppTamerAgent.plist
[not loaded] org.macosforge.xquartz.privileged_startx.plist
[not loaded] pcloudd.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.lacie.raidmonitor.daemon.plist
[loaded] com.lacie.safemanager.daemon.plist
[loaded] com.micromat.TechToolProAgent.plist
[loaded] com.orbicule.WitnessUserAgent.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[not loaded] .DS_Store
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.propaganda.dejavu.dvmonitor.plist
[loaded] com.valvesoftware.steamclean.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
iTunesHelper
Synergy
TomTomHOMERunner
Dropbox
3rd Party Preference Panes:
Déjà Vu
Flash Player
Flip4Mac WMV
GR-55
Paragon NTFS for Mac ® OS X
Perian
Printopia
TechTool Protection
Witness -
Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?
Hi RadarCat16,
Welcome to the Apple Support Communities!
I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
Have a great day,
Joe -
My ios 7.o update did not finish on iphone 4
my ios 7.0 update did not finish on iphone 4
is the device disabled now? Have you tried connecting and updating using itunes?
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2.1 Update did not fix SMS tone issue
I have been having the text tone issue as many others have. That problem being that when a text is recieved the phone will only vibrate. The 2.1 update did not fix the issue...imagine that.
Hi. You're the first person who has posted about the phone only vibrating when getting text messages. Can you tell me more of the problems you are experiencing when receiving texts? I ask because I exchanged my phone twice already because after a certain number of texts, the audio alert for text messages stops and only vibrates. I thought it was the phone so Apple exchanged it but I'm still experiencing the same problem with this third phone.
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Msn email "drafts" folder lost in IOS update; did not reappear with "restore". Any clues?
msn email "drafts" folder disappeared in IOS update; did not reappear with "restore".
Any clues?
Thanks in advance!I thought I would voice my opinion as well.
I have an iPhone 3G and whilst I would like to say that it is excellent and that I enjoy using it the reality is that in its current state (2.02 software) it is unusable. I really had to hold my tongue there - I feel really mad at present and feel that apple should try to release software that has been through at least one decent test cycle.
I am on my second phone - the first being returned at the suggestion of apple care who suggested it may be a hardware fault - there was no fault with the hardware - again software issues but I exchanged it to cover both bases.
I have never found that the backup to work and simply do a full restore - which at present I perform on a daily basis as the phone locks at the apple screen on a daily basis and it then takes over 5 hours to restore - it is unusable.
I suspect the underlying issue in my case relates to the volume of applications that I load onto the device - but hey it should be fit for purpose!
What I am looking for here is honest recongnition and report of the issues and problems with the device from apple - and releases that give a clearer indication of their intended purpose i.e. a little more detail than "Bug Fix". Is that too much to ask? -
I bought an iPhone 4S secnd-hand. The previous owner did not remove the iPhone from their iCloud account. I've tried contacting the previous owner, but they also do not know. What should I do now?
If they were the one who set the lock, send them this link.
If not, you need to contact the person who did or the device's original owner.
(117626) -
I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.
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