IWork : WHERE is the Serial number?
Where is the serial number on iWork? It is not on the "How to install" leaflet - as the 'window' says and none of the numbers on the sticker on the box works and also - the 'enter' button is not active.
No way of asking anyone at Mac for help either?? All that money and I can't use the product!!!!
Copied from the support site.
Complimentary software support provides either telephone, email, or chat support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.
Where did you purchase your iWork package?
If you have checked and double-checked within the box and all included materials within the box and no serial number is included, you need to contact AppleCare for your complimentary software support or the retailer where you purchased the product to inform them to request an exchange.
http://www.apple.com/support/contact/phone_contacts.html
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I suppose it's the price I must pay for being an old fart!
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Hi. Sorry, but I don't have any good news for ya.
My issue has been resolved, however - it was due to a lengthy chat I had online with an Adobe Associate.
We were able to get everything running the way 'twas intended,
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Title pretty much says it all.
I am new to Creative Cloud - and this forum, etc.
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I imagine it's right under my nose - but I do not see it anywhere.
Thanks,
ScottOk, it looks like I couldn't contact the servers, but the Adobe application did not tell me anything: no feedback. I have gone into C:\Windows\System32\drivers\etc\hosts and removed all the firewall IP filters, and photoshop opens. You can then revert the hosts file to get all your anti-spam and adblocking filters and photoshop still opens. To be clear, Adobe seems to be using some special ip address to tell your app that it's licensed, this address could be on any number of spam blacklists (because I guess it's used to phone hime about app usage and sell you stuff). So check your hosts file, OR check your work firewall / router.
@Adobe, help people out, just say 'unable to contact license servers'. When your infrastructure fails, and paying customers mysteriously get trial software, it makes Creative Cloud look broken, and frustrates the people you want to give you money. -
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DTebar wrote:
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