Ix2-400d: ??? how to determine drive serial numbers (online)

Any chance to identify drive serial numbers ( drive 4 to 1 ) online from an ix4-300D cabinet ( 4x 1TB ) via GUI ???
Yes I can find out drive model and (sometimes) firmware level hovering over drive position on storage status.
But I have found no way to determine invidual serial number.
(BTW same is with unit SN)
( Would you do the same with a faulty PC to ask for the serial number of a faulty VGA card?)
Background: having an open service call with confirmed drive replacement necessary. NAS is still active 24x7 in a business production environment with remote access from business partners internationally.
Lenovo will only pre-ship replacement drive and complete RMA-procedure if I can give SN of faulty drive. Finding out would need to assign service time with the customer ( outside office hours) and extra 20 kms travel plus the risk ( as usual) that drive will not return into operating state after powering off (have seen that too many times).
ADD: Pls. correct RMA procedure, SN of unit should be enough and is registered with Lenovo for warranty purposes anyway.
Various PCs / Laptops ( sorry I still really love Dell and Fujitsu ;-))
Supporting Customers ix2s and ix4s -- Love Networking ( not only technically ).
I am not a Lenovo Employee.
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I agree about the type/model/pn and we have requested that as well. I hope the add it on again. Let me know if you continue to have trouble with the replacement.

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