Ix2 red light blinking after RAID 1 to RAID 0

Just bought a brand new Ix2 Lenovo unit. Quick start setup was easy, and I was able to connect to the unit. When trying to change disks to RAID 1 to RAID 0 through webpage configurator, it asked me to erase all data. I selected OK, since there was no data inside.
When building RAID after reboot, it goes to red light blinking. I have tried using manual reset button, but after few minutes with light blinking white, it goes to red again.
What did I do wrong?? Can you please help? It is a shame since I didnt have the unit for 24hrs.
Thanks
Solved!
Go to Solution.

Hello Pemba21
If the unit has not passed the flashing white boot process, then there is something stalling the unit.  
Did you run a factory reset from the web interface or from the rear pin-hole reset?
I recommend swapping the internal disks to opposite bays while the unit is powered off then try booting again.  It should only take about 5 minutes.
To access the disks, pull up on the faceplate and to unlatch it from the chassis, then pull the faceplate away from the chassis.  The disks will have a plastic tray that locks them in place.
If that does not seem to help, I recommend contacting LenovoEMC support to create an incident.  
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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