Ix4-300d disk firmware

Hi,
I recently bought ix4-300d with 4 2TB ST2000DM001-1ER164 (firmware CC25). Already having updated the devices firmware I saw on this thread 1524192 "We do not recommend or see it necessary to update the firmware unless you have firmware CC37 or lower". Now considering I have CC25 and the latest version by seagate is CC4H I was wondering how to upgrade the drives. I am fairly technical but I do not want to void the warranty so was looking at an official solution.
Thanks

Hello gsharad007
LenovoEMC does not have a firmware (seagate firmware) update utility that will run through the ix4-300d.  If you wish to update the internal hard disks' seagate firmware, please go to the seagate support page to download any updates and apply them to the disks outside of the ix4-300d chassis.  This would not void the warranty on the ix4-300d.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
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http://support.lenovoemc.com/

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    We do not recommend or see it necessary to update the firmware unless you have firmware CC37 or lower. Is there a particular reason you wanted to upgrade the firmware? These drives should work with our device without needing to update the firmware.
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    LenovoEMC Support & Downloads
    LenovoEMC North America Support Contact Page

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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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  • Cannot update to Firmware version 4.1.108.32627 on ix4-300d

    Just bought an ix4-300d with 4-3Tb drives.  I cannot update Firmware to the latest version.  After uploading to the NAS, when I click 'Apply' or 'Apply all pending updates", I see a message that says "The update file is being decompressed".  After several seconds, I then receive dialog box that says, "Error – The software could not be updated."
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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  • Ix4-300d firmware update canceling

    Hi,
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  • Ix4-300d JBOD as truly independent disks

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  • Ix4-300D as iSCSI target cause alert disk is full

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    Thank you for your reply.
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  • IX4-300D firmware downgrade

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  • Ix4-300d network interface going off-line

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    Hi chloeroxymax,
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    Have questions and need answers?
    Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
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  • Ix4-300d iSCSI disconnect Windows 2012R2

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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Upgrading HDs on ix4-300D

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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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    http://support.lenovoemc.com/

  • IX4-300d I/O error, check file system, now stuck at software restart

    Good morning!
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    Solved!
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    Hello CollegeMathieu
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
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    http://support.lenovoemc.com/

  • Ix4-300d addiing hdd issue

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    Solved!
    Go to Solution.

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