IX4-300D frozen at 69% during filesystem repair

My Lenovo/Iomega IX4-300D had the filesystem error, so I did the offline repair, but it's been stuck all night att 69%, and neither web nor SSH nor the lcd on the front respond to anything...
I obviously have no choice than restarting the thing, but I *am* curious if others have seen the same, and whether a cause is known?
Solved!
Go to Solution.

NM! Looking at DMESG gives me the info I need:
sd 0:0:0:0: [sda] Unhandled sense code
sd 0:0:0:0: [sda] Result: hostbyte=0x00 driverbyte=0x08
sd 0:0:0:0: [sda] Sense Key : 0x3 [current] [descriptor]
sd 0:0:0:0: [sda] ASC=0x11 ASCQ=0x4
sd 0:0:0:0: [sda] CDB: cdb[0]=0x28: 28 00 19 f3 a8 00 00 04 00 00
end_request: I/O error, dev sda, sector 435399328
md/raid:md1: read error not correctable (sector 393388704 on sda2).
md/raid:md1: Disk failure on sda2, disabling device.
md/raid:md1: read error not correctable (sector 393388712 on sda2).
md/raid:md1: read error not correctable (sector 393388720 on sda2).
md/raid:md1: read error not correctable (sector 393388728 on sda2).
md/raid:md1: read error not correctable (sector 393388736 on sda2).
md/raid:md1: read error not correctable (sector 393388744 on sda2).
md/raid:md1: read error not correctable (sector 393388752 on sda2).
md/raid:md1: read error not correctable (sector 393388760 on sda2).
md/raid:md1: read error not correctable (sector 393388768 on sda2).
sd 0:0:0:0: [sda] Unhandled sense code
sd 0:0:0:0: [sda] Result: hostbyte=0x00 driverbyte=0x08
sd 0:0:0:0: [sda] Sense Key : 0x3 [current] [descriptor]
sd 0:0:0:0: [sda] ASC=0x11 ASCQ=0x4
sd 0:0:0:0: [sda] CDB: cdb[0]=0x28: 28 00 19 f3 a0 00 00 04 00 00
end_request: I/O error, dev sda, sector 435396608
disk 0, o:0, dev:sda2
disk 1, o:1, dev:sdb2
disk 2, o:1, dev:sdc2
disk 3, o:1, dev:sdd2
disk 1, o:1, dev:sdb2
disk 2, o:1, dev:sdc2
disk 3, o:1, dev:sdd2
md: unbind<sda2>
md: export_rdev(sda2)
md: bind<sda2>
(Taken from DMESG just after I saw md recovery start over!)

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Ix4-300d firmware update canceling

Hi,
im trying to update my ix4-300d from version 4.0.4.14600 to version 4.1.104.31360.
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Then I upload the tgz-file to the NAS using the Web-Management and click to apply the update. He starts to decompress the update-file, but after a minute he jumps back to the management-page again and the systemlog states
Info: Software is getting updated to new version
Err: Software could not be updated, due to damaged Update-File
If I connect over ssh and check the md5 of the update-file, its still the same hash as stated on the lenovo-website, so the update-file itself is definitly fine.
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Any Help appreciated.
regards
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Hi,
found a logfile which states:
2014/11/09 13:14:16.747608: svcd[2008.2680]: (3942) DIAGNOSTIC: administrator: update firmware.
2014/11/09 13:14:16.914177: svcd[2008.2680]: (4907) ERROR: administrator: Illegal arguments
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2014/11/09 13:15:00.153681: svcd[2008.2680]: (4255) DIAGNOSTIC: administrator: upload->exiting(65590)
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Ix4-300d iSCSI disconnect Windows 2012R2

Hello Everyone,
I just recently purchased (3 days ago) an ix4-300D and updated it to the latest patch. I have 4 x WD 3TB Disks and they are configured with a raid 0 configuration. I then have 2 NICs (not bonded) and using the second port for the iSCSI LAN (192.168.100.100, Jumbo Frames 9000) and the 1st port for accessing the device (192.168.1.100). I carve out 3 TB iSCSI LUN (with CHAP) and give it a name. My Windows Server sees this (under the 192.168.100.X network) and I"m able to bring it online, mount it, format it and use the LUN. I then start copying about 2.5 TB of Data off an ix2 back to this Ix4 and about 1/4 through the copy, the iSCSI disconnects and the actual unit is frozen., It won't respond to web interface on the 192.168.1.x LAN either. I have to actually unplug it and then plug it back in for the unit to respond. I know that iSCSI works on the Window Server as I replaced a custom NAS Server using OpenFiler and worked for over 2 years w/o issues/reboots or anything else. The only thing that has changed is the NAS box (the ix4-300d). Can anyone think of anything I could be doing wrong? What to check? I am thinking it is a bad unit but I want to check everything first.
I will say the only thing that *could* be out of line (but is VERY doubtful is the problem) is that 3 of the WD drives are 3TB Reds and 1 is a 3 TB Black. I'm going to remove the black drive and redo the entire unit to see if that resolves the problem but I doubt it will. I know the Reds are "certified".
I have already removed the Jumbo Frames just in case (though the windows networking card supports Jumbo Frames 9000 since the old SAN was working with these w/o issue).
Thoughts anyone???

Hello CPXGreg
Using a mixed disk array can cause instabilities, so I do recommend that you try using the unit without the WD Black disk for at least testing.
Next, there are various factors that could cause or contribute to a firmware lock like this. Usually this is caused by media server crashing, which then escalates to a full firmware lock. I recommend checking that media server has been turned off for now and any unused protocols. If the unit still locks up I recommend that you contact LenovoEMC support to have a dump report from the unit reviewed. This way we can check what may be at the root of the issue.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

IX4-300D - Raid rebuild stuck?

Hi,
When I arrived this morning at work I found that my NAS (IX4-300D) was doing a RAID Rebuild
I can ping the NAS but I can't access via web interface, storage manager or SSH.
I tried pressing the "Display control buttons" to try to see some info, but i'm stuck at the massage "Support access is enabled" since I add SSH enabled, the dipslay only shows that message.
The problem is that I don't now if the raid rebuid is working, if its going to take long, or if its simply stuck.
Can I hard reboot ths NAS? Should I wait longer?
The rebuild is going for more then 1h30min but I can't be shure because it may as well started during the night.
I did not received any drive error massage.
The NAS has 4 drives with RAID 5 setup.
Can you please give me some light of what to do next?
UPDATE: After +1h or so the Disk Activity led stopped (it was flashing before) but the System Status led is still flashing.
Thank you

Thanks for the response.
I've been exchaging email with someone of the suporte team.
I hade to turn off the NAS, after booting everything seams OK, although I havent check all the data.
The suport asked me to send them a dump files, but i'm not been able to get it, its takes a long time and i've lost the session a couple of times.
I tried to keep the session opened by using the web interface from time to time, and after 2hours it was still processing the file, had to left work so don't know if in the meanwhile the file was created, but i dont think so.
I've sent them another email, but since its the weekend I will probably only get an answer next monday.
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I notice that the system only has 42mb on "/" could it be a problem?
Where does the dump file goes? Can it be genarated by terminal?
Thanks

Ix4-300d stuck at 75% boot

I had to move the nas box to a different room during the intial 5 RAID initialization, and the ix4-300d didn't appear to like that. Since I had no data on the box I went ahead and "clean" the disks using the instructions in the knowledge base, and attempt to set it up a second but it is still stuck at the 75% boot percentage.
It has aquired an IP address on my network, and is pingable but the webpage isn't working, and the only port that is open when I ran a port scanner against the ip address is port 111.
Is the internal operating system stored on internal flash, or the SATA disks in the bring your own disk model?
Solved!
Go to Solution.

Hello Stonedturtle
Are you having this issue on a ix4-300d unit? If you are, please check/try the following. If this is regarding the px6 unit on your other thread, please follow the instructions I left on that thread.
Power down the unit, re-seat all disks that are in the unit, power back on.
If the unit continues to hang @75% for more than 5-10 minutes, it could be one or more of the hard disks causing the process to halt. Try booting the unit without disks to see if the " device not ready..." message appears on the LCD and web UI.
If the unit can boot on it's own, try insering disk #4 into bay #1 and disk #1 into bay #4, leave disk 2 and 3 in the same bays while powered off and then try booting again.
If the unit does not boot on it's own without disks, please contact LenovoEMC support in your region about a firmware imager.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Problem active directory importing users at ix4-300d sw ver 4.1.108.32627

Installed new ix4-300d onto network, added to SBS 2008 domain and can log into NAS with domain\administrator account . In users & groups can see domain\administrator account along with local admin account. Click on sync with AD, no errors, but never get any users in the list
Whats the problem ? I need to get users from AD imported to get shares working.
Please help as customer is not happy.
regards
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Hello blue256
If you entered a Organisational Unit in the Domain Management page, please try clearing the OU field and try re-adding the unit to the domain.
After that is done, please try checking if the domain user and groups are accessible from User and Groups page.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

How do I disable administrator username and password entry to access ix4-300d

With the recent version 4.1.102.29716 update, I am now FORCED to enter a username and password to get into my "home based" ix4-300d NAS. This has already been a MAJOR pain for my nedia server setup, in that I am no longer able to create a network drive to one of several NAS folders on to my home network.
My question therefore is, how do I DISABLE the function of having to enter an administrator username and password to gain entry into my ix4-300d?
Thanks,
Bill

No hazzle, just do it.
This is only for admin purposes. You are still able to place your media into individual user shares or put it in the public area where they will be accessible for everyone, even if you set 'security' on.
Various PCs / Laptops ( sorry I still really love Dell and Fujitsu ;-))
Supporting Customers ix2s and ix4s -- Love Networking ( not only technically ).
I am not a Lenovo Employee.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Repeating error message: "acl found but not expected" during permissions repair

repeating error message: "acl found but not expected" during permissions repair
My iMac is running slow. Processor running all the time. I was told to do permissions repair, so I did that. I get 100's and 100's of "ACL found but not expected" while doing a permissions repair in 'utilities'. It says 1 minute to complete but runs for a half hour. When it finally completes, I can restart the permissions repair again and it starts all over with same endless messages. Even though its says 'repaired', these ACL issues keep coming.
SEE BELOW ... What's wrong? And How do I fix it?
Kind thanks for your suggestions,
Vic
Hardware Overview: Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1
Serial Number (system): W884000HZE4 Hardware UUID: BF3B8113-E0F0-54DB-9062-B73A0E4DB0F2
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“Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/PkgInfo”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/PkgInfo”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/AppleInt ermediateCodec.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/AppleInt ermediateCodec.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Dutch.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Dutch.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Dutch.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Dutch.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/English. lproj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/English. lproj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/English. lproj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/English. lproj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/French.l proj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/French.l proj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/French.l proj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/French.l proj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/German.l proj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/German.l proj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/German.l proj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/German.l proj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Italian. lproj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Italian. lproj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Italian. lproj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Italian. lproj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Japanese .lproj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Japanese .lproj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Japanese .lproj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Japanese .lproj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Spanish. lproj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Spanish. lproj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Spanish. lproj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/Spanish. lproj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ar.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ar.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ar.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ar.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ca.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ca.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ca.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ca.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/cs.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/cs.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/cs.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/cs.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/da.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/da.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/da.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/da.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/el.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/el.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/el.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/el.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/fi.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/fi.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/fi.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/fi.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/he.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/he.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/he.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/he.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature”Rep aired “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature/Cod eResources”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature/Cod eResources”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/version.plist”Repa ired “Library/QuickTime/AppleIntermediateCodec.component/Contents/version.plist”

VicDesotelle wrote:
repeating error message: "acl found but not expected" during permissions repair
My iMac is running slow. Processor running all the time. I was told to do permissions repair, so I did that. I get 100's and 100's of "ACL found but not expected" while doing a permissions repair in 'utilities'. It says 1 minute to complete but runs for a half hour. When it finally completes, I can restart the permissions repair again and it starts all over with same endless messages. Even though its says 'repaired', these ACL issues keep coming.
ACLs are just junk left over from previously installed OSXs. Just ignore. They have no impact.
Describe your exact issue and computer specs and Linc may run you through a series of tests which may well help you find the problem to your issues. I agree, Permissions repair is rarely required.
Cheers
Pete

IX4-300d - UPS, not showing in management, but sends messages if I connect and disconnect

Just acquired a iX4-300d, and updated to the latest firmware (4.1.104.31360).
On trying to link a UPS (a KSTAR BM-3080) - the UPS Management page just shows "Status: None Connected"
BUT - in the EVENT LOGS panes I get the following message:
Event
4462 An Uninterruptible Power Supply (UPS) has been recognized.
and if I unplug the USB connector between the UPS and the iX4-300d - the message
Event
4463
The Uninterruptible Power Supply (UPS) has been removed.
is shown ----- Surely if it sees a UPS is connected it should show one in the UPS Managment page, of not then why does it show in the Event log console.
ALSO:
Given that the iX4-300d seems to recognise a UPS has been connected - is there some way to update/replace or even get to the code related to this UPS mmanagement section, so I can get readings from the UPS, thus enabling a 'smart shutdown' when the battery drops to say 10% remaining?
(Could it not be just a "Plug in" that allows smarter people than me to enter the UPS I/O values and make it work with a wider range of UPS devices.
Additionally - so far I havn't seen a list of "Approved UPS", just a note about some UPS systems that do not work.)
DG.

I've tested this with an ix4-300d and APC smartUPS 1500 ( which is not on the list of compatible UPS ), but it is working exactly as you wish. Somewhere around 15% battery the device will shut down.
Give it a try....
B.T.W You may test the notification functionality by unplugging ups main supply. If properly configured this event will shouw up in the log and NAS will sent notification mail ( + another mail when mains are recovered)
Various PCs / Laptops ( sorry I still really love Dell and Fujitsu ;-))
Supporting Customers ix2s and ix4s -- Love Networking ( not only technically ).
I am not a Lenovo Employee.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

What is the proceedure for replacing a hard drive (after failure) for RAID 5 with IX4-300D?

I have the IX4-300D with 4 hard drives (identical Seagate drives) using RAID 5.
Someday a hard drive will fail and I and I have to replace it. I read through the users manual briefly and I didn't see any documentation on how to perform a hard drive replacement and not lose any data.
So here are my questions:
1) I know per the instructions that Lenovo prefers using identical hard drives. Let's say in 2 years, 1 hard drive fails. Most likely, the same model Seagate hard drive will not be available. So will using a replacement hard drive by the same manufacturer with similar specifications work?
2) Will the front panel (or the software) tell me which hard drive has failed?
3) What is the proceedure for replacing a hard drive after a failure occurs? I read that the IX4-300D is not hot-swappable. So do I just power the IX4-300D down, replace the hard drive, and turn it back on?
Solved!
Go to Solution.

Hi exceptionalht,
It is best to replace the hard drive with one that is the same manufacturer, rotational speed, and capacity, so it does not have to be exactly the same model.
The front panel should show which drive has failed. If not you can check the web interface to find out.
That is the basic procedure for replacing a hard drive. You can see a more detailed instructions here: Installing hard drives in an ix4-300d
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I need confirmation, please help me! (about adding new hdd on my ix4-300d)

Hello,
I buy recently a Lenovo ix4-300d, I have installed one hdd seagate 2To (ST2000VN000).
I saved many documents on it..
Today I want to install 2 others hdd WD 1To (WD10EZEX).
After reboot a message tells me I need to erase all data on the news disks before I can use it, so I confirm, all seems ok.. After that a message appear on the left "2 disks unused".
Now (step 3 page74 on the .pdf guide) I need to check the box "add drives to storage system" and click confirm to activate the news disks, so I do, but I have this message:
"Vous devez supprimer les données existantes pour pouvoir modifier la configuration du disque.
Cochez cette case pour continuer."
(in english "You must erase existing data for change the disk configuration" or something like that)
I don't want to loose all the data on my first hdd already in use.. ..and the 2 others news disks are empty.
So, there is my question:
if I check the box and click continue what "existing data" will be erase??
existing data on all hdd?? Or just on the new one??
nb: Sorry for "my english" but there is no french section in the forum, and the assistance don't answer me by email, and on the phone there is an answerphone tells me "for help if you don't have the error number code, you must go on the forum, bye.." .. .. I hope my question is understandable.
Thanks

Hello tictictac
Sorry that you experienced data loss, however it was preventable if a backup had been made as recommended.
From the screen shot you sent it looks like the drives were already added to the existing array after the first drive overwrite request. With the array being made up of mixed disk models and none of the disks showing any green stipes indicating overwrite selection, I can not say for certain what caused all the disks to be wiped. I suspect that is was taken as a RAID change and all disks were wiped from there.
For future reference please check the device support page to see the guides, FAQ's, and download the full user manual( in French here ) and check with LenovoEMC support in your region. The Europe support region has several languages available to choose from including the France number +33 17048 0388. The full list of Europe numbers can be found here.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Ix4-300d network interface going off-line

I just got a new ix4-300d to use as an iSCSI target in a relatively low-performance requirement file server.
I have used ix4-200d and ix4-300d in the past for iSCSI targets in disk-based backup scenarios wihtout issues.
I am having problems with this one, though. I am attempting to copy data to this new unit (with a VHD mounted from the iSCSI connection to the system), and while data seems to copy OK, at some point the network interface quits working somehow.
When this occurs, the unit still thinks that the interface is configured, and everything seems OK, I just cannot connect. Obviously, this causes my iSCSI initiators to die, and the VM hosted crashes hard. At that point, I have to restart the storage unit, and then reconnect my initiators, and then bring everything back online.
I've updated the firmware to the latest, but it wasn't that far out of date. I've found an article titled "Network storage device is not assigned an IP address" in the knowledgebase that points ot a problem with the software in the 4.0.2 series, and I was at 4.0.6, and am now current in 4.0.8. I am testing the process again, but wanted to check with the community to see if anyone has experienced anything similar and/or could offer some idea of why this interface quits working.
For what it's worth, the other units I have worked with were all in the 3.x series of software.
Thanks for any help/information anyone can provide.
Solved!
Go to Solution.

Hi chloeroxymax,
Do you have discovery enabled?
If not, check the box for "Enable discovery with iSNS" under the iSCSI settings and select "Use local iSNS server".
Then, on your iSCSI Initiator, go to the Discovery tab. Click "Add Server" under iSNS servers and enter the IP address of the NAS.
The device should show up under the Targets tab (you may have to click the refresh button)
On your other NAS devices, go to the iSCSI settings page and select "Enable discovery with iSNS" but select "Use external iSNS server" and type in the IP address of the ix4-300d NAS.
This may help things run smoothly. If the device is still disconnecting, I would recommend contacting technical support since this is a new device and you are covered by the warranty for support.
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UPS not recognized by Lenovo IX4-300D

Hi there,
My new IX4-300D is not seening Xfinity Pro Series 2000VA 1200W Uninterruptible Power Supply connected by USB.
QNAP TS-269L on the same subnet has no problem seeing the same Xfinity UPS.
QNAP TS-269L is presently setup as a master. In GUI added IP addresses for QNAP TS-459 Pro II and Lenovo IX4-300D as slaves.
QNAP TS-459 Pro II sees the UPS on QNAP TS-269L, but Lenovo IX4-300D is still unaware of the UPS.
I am using GUI on QNAP and IX4-300D because I am not familiar with Linux and command line.
I can connect to QNAPs using WinSCP.
I have two exactly the same UPSs and would prefer to connect IX4-300D to UPS via USB directly.
If direct connectivity is not possible, I would like IX4-300D to at least recognize that it is a slave.
What can be done about it? Please provide instructions. Your assistance will be greatly appreciated!
Thank you!
Tom

Hello TuToTom
I have been unable to find a specific listing of what USB driver the unit uses, however the user manual lists the usb port as the serial connection. With most UPS devices that list the usb port as a serial power it usually means that the unit uses a usb to serial (rs232) adapter internally.
The Lifeline NAS devices support USBHID-UPS enabled UPS devices. Most APC models, dell, and eaton units can or do use this driver. This would be different than the usb connected serial link method.
I recommend contacting the ups manufacturer to confirm how the usb port on your ups unit functions and proceed from there.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Rsync Copy Job Failure ix4-300d

I'm trying to run Copy Jobs between two new ix4-300d devices Firmware 4.0.6 I prefer to use SSL and rsync. So far I can't get it to work.
I can access the remote ix4, browse directories and upload files. When I set up a Copy Job from my local system (a) I'm not offered rsync as a protocol option in the "From" box, but I can select the directory to copy from using Windows File Sharing. In the "To" box, I select rsync and input username and password and can browse the remote ix4 shares to select the directory I want to copy to. However, when I run the Copy Job, I get the message "Access denied to the secure rsync service at <IP Address>"
I have tried disabling rsync and using only Windows File Sharing, but that configuration will not let me into the remote ix4. I have also tried disabling SSL being required on external connections and that does not work either. My sense is that rsync is actually working, but I have something set wrong.
Suggestions?
Solved!
Go to Solution.

Got it solved. I need to add the remote ix4 as a trusted device to my local ix4. Eventually figured out how to do that. Copy Jobs run fine now with rsync.
We could use better documentation.

Ix4-300d can I run Rsync copy jobs accoss VPN

I want to set up a point to point VPN to an offsite location with an ix4-300d at each location then run copy jobs between the devices. By necessity these will be different subnets (172.16.16.x and 172.16.20.x) The user guide seems to indicate that the devices have to be on the same subnet. I need a definitive answer. Can I install an ix4-300d at each location and schedule copy jobs between the two?

Hi NASty,
The two NAS devices will have to be on the same subnet. You can find more information on the following support page: Device-to-device replication overview
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IX4-300D frozen at 69% during filesystem repair

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