Ix4-300d iSCSI disconnect Windows 2012R2

Hello Everyone,
I just recently purchased (3 days ago) an ix4-300D and updated it to the latest patch. I have 4 x WD 3TB Disks and they are configured with a raid 0 configuration. I then have 2 NICs (not bonded) and using the second port for the iSCSI LAN (192.168.100.100, Jumbo Frames 9000) and the 1st port for accessing the device (192.168.1.100). I carve out 3 TB iSCSI LUN (with CHAP) and give it a name. My Windows Server sees this (under the 192.168.100.X network) and I"m able to bring it online, mount it, format it and use the LUN. I then start copying about 2.5 TB of Data off an ix2 back to this Ix4 and about 1/4 through the copy, the iSCSI disconnects and the actual unit is frozen., It won't respond to web interface on the 192.168.1.x LAN either. I have to actually unplug it and then plug it back in for the unit to respond. I know that iSCSI works on the Window Server as I replaced a custom NAS Server using OpenFiler and worked for over 2 years w/o issues/reboots or anything else. The only thing that has changed is the NAS box (the ix4-300d). Can anyone think of anything I could be doing wrong? What to check? I am thinking it is a bad unit but I want to check everything first.
I will say the only thing that *could* be out of line (but is VERY doubtful is the problem) is that 3 of the WD drives are 3TB Reds and 1 is a 3 TB Black. I'm going to remove the black drive and redo the entire unit to see if that resolves the problem but I doubt it will. I know the Reds are "certified".
I have already removed the Jumbo Frames just in case (though the windows networking card supports Jumbo Frames 9000 since the old SAN was working with these w/o issue).
Thoughts anyone???

Hello CPXGreg
Using a mixed disk array can cause instabilities, so I do recommend that you try using the unit without the WD Black disk for at least testing.
Next, there are various factors that could cause or contribute to a firmware lock like this. Usually this is caused by media server crashing, which then escalates to a full firmware lock. I recommend checking that media server has been turned off for now and any unused protocols. If the unit still locks up I recommend that you contact LenovoEMC support to have a dump report from the unit reviewed. This way we can check what may be at the root of the issue.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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Ix4-300D cannot remove mapped drives

Windows 8.1 Pro
When I go to "disconnect" the currently mapped drives (to the ix4-300D) they disconnect. When I reopen My Computer the maps are all back.
Moderator comment: Remark(s) contravening the Community Rules removed - implied profanity/profanity.
I see the mod removed the WT acronym, but didn't respond to the issue...typical.
Moderator comment: I would have offered advice, if I'd have had appropriate information for you. Per my sig, I am not a Lenovo employee. I am a volunteer moderator, as are all moderators. Regards.

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Don't be too local or too 'specific', this is an international community which tries all the best in different languages ( not necessary mother tongues )
Are you talking about ext. USB-Drives connected to your NAS ( and therefore 'mapped' already NAS-internally) or about driveletters assigned to a NAS-share?
Can you leave a screenshot with the community.
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Ix4-300d Add iSCSI Drive Issue

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I am using ix4-300D with RAID5 as iSCSI target.
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Thank you for your reply.
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IX4-300d - UPS, not showing in management, but sends messages if I connect and disconnect

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I've tested this with an ix4-300d and APC smartUPS 1500 ( which is not on the list of compatible UPS ), but it is working exactly as you wish. Somewhere around 15% battery the device will shut down.
Give it a try....
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Various PCs / Laptops ( sorry I still really love Dell and Fujitsu ;-))
Supporting Customers ix2s and ix4s -- Love Networking ( not only technically ).
I am not a Lenovo Employee.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Ix4-300d network interface going off-line

I just got a new ix4-300d to use as an iSCSI target in a relatively low-performance requirement file server.
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Solved!
Go to Solution.

Hi chloeroxymax,
Do you have discovery enabled?
If not, check the box for "Enable discovery with iSNS" under the iSCSI settings and select "Use local iSNS server".
Then, on your iSCSI Initiator, go to the Discovery tab. Click "Add Server" under iSNS servers and enter the IP address of the NAS.
The device should show up under the Targets tab (you may have to click the refresh button)
On your other NAS devices, go to the iSCSI settings page and select "Enable discovery with iSNS" but select "Use external iSNS server" and type in the IP address of the ix4-300d NAS.
This may help things run smoothly. If the device is still disconnecting, I would recommend contacting technical support since this is a new device and you are covered by the warranty for support.
Have questions and need answers?
Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
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Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2

Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2
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Email : [email protected]
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Hi Kenneth,
Here for your case suggest you to configure RDP session time limit so that your user can disconnect\log off once the specific time limit reached.
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Rsync Copy Job Failure ix4-300d

I'm trying to run Copy Jobs between two new ix4-300d devices Firmware 4.0.6 I prefer to use SSL and rsync. So far I can't get it to work.
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I have tried disabling rsync and using only Windows File Sharing, but that configuration will not let me into the remote ix4. I have also tried disabling SSL being required on external connections and that does not work either. My sense is that rsync is actually working, but I have something set wrong.
Suggestions?
Solved!
Go to Solution.

Got it solved. I need to add the remote ix4 as a trusted device to my local ix4. Eventually figured out how to do that. Copy Jobs run fine now with rsync.
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Lanovo ix4 300d and european character set for samba shares

Hi,
I am installing a couple of IX4-300d at a client site, struggling to set and fix the samba character set for the Windows shares. Here in Italy everyone is used to put western european characters into filenames (for example è ò ° €) but the NAS acts wierdly when it finds such caracters in folder names and file names.
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thanks a lot
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This issue has been raised on all iomega drives since day 1. although 'documented' it is still shame, that units sold to 'r-o-w' means rest-of-world, outside US, are stuckto Aa-Zz09 basically wheras client systems ( windows, linux, ios ) don't care and take what they are supposed to do.
Take it or leave it. ( I mean, take another vendor), I do not believe someone ever has taken that seriously or will do it......
Various PCs / Laptops ( sorry I still really love Dell and Fujitsu ;-))
Supporting Customers ix2s and ix4s -- Love Networking ( not only technically ).
I am not a Lenovo Employee.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Ix4-300d JBOD as truly independent disks

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I would not put too much hope on this.
As far as I have seen the ix4 -series never has been designed for supporting more than one volume ( either JBOD or Raid). You could try with iSCSI-Configurations, but I never have seen that alive yet.

Ix4-300d MPG AVI Thumbnails

Hi,
I have a ix4-300d runing firmware 4.1.108.32627. I am unable to, and have never been able to, get thumbnail images (jpg format) of DVD covers to display on either my PS3, Raspberry Pi (Kodi/XMBC) or Windows 7 machine running Kodi. I am able to play the video files on either machine without any problems.
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Hello macnero and parrish
As suggested here and here There is a Lifeline firmware SDK application for ARM based devices (EZ Media, ix2-ng/dl, and ix4-300d)
You would need to contact support in your region, advise support that you are having issues viewing coverart/Thumbnails via the built in Twonky media server feature and would like to get the SDK application for your device. This is to avoid confusion over missing icon thumbnails in the Lifeline web management interface, which is handled differently.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Ix4-300d: User name / permissions

Hello,
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Hi BlindFish,
The password you enter in Storage Manager should match the password for the currently logged-in user on the local computer. If the computer user name is not set up as a user account on the Lenovo network device, you will need to do so.
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Have questions and need answers?
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Can I Connect a USB Hard Drive Directly to the IX4-300D?

I need to copy large amounts of data from a USB hard drive to the IX4-300D. So can I connect the USB hard drive directly to the USB port on the IX4-300D?
If "yes", how does the USB hard drive show up in Windows so I can select the file to copy?

Hi exceptionalht,
The USB ports are intended for external storage devices such as flash drives and USB hard drives. Once you connect the hard drive to the USB port, the device's content will show up as a new share in the Shares page. You should be able to map that share in Windows or have Storage Manager map it automatically.
To safely remove the external hard drive, go to the External Storage page and click the eject icon for that device.
Have questions and need answers?
Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
LenovoEMC Support & Downloads
LenovoEMC North America Support Contact Page

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OK
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Ix4-300d iSCSI disconnect Windows 2012R2

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