J'ai un macbook pro 13' acheté décembre 2011 sous configuration 10.7.5 et je n'arrive pas à telecharger maverick dans apps store. au secours !!!

le telechargement ne se fait pas
au secours !!!

Donc vous êtes passés par les étapes proposées ici. Certains messages sont plus directs et définitifs… Peut-être une piste là.

Similar Messages

  • Hi I have a MacBook Pro 13" I have downloaded the most recent software updates. When looking to download Lion I found the App Store.app will not open. I get "App Store.app quit unexpectedly. Click report to open the application again. I have tried this se

    Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
    Process:         App Store [968]
    Path:            /Applications/App Store.app/Contents/MacOS/App Store
    Identifier:      com.apple.appstore
    Version:         1.0.2 (63.1)
    Build Info:      Firenze-630100~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [100]
    Date/Time:       2011-07-21 16:09:55.103 +1000
    OS Version:      Mac OS X 10.6.8 (10K540)
    Report Version:  6
    Interval Since Last Report:          117649 sec
    Crashes Since Last Report:           25
    Per-App Interval Since Last Report:  103 sec
    Per-App Crashes Since Last Report:   25
    Anonymous UUID:                      A277F52C-F074-4661-9270-19F7F36E205B
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
    )>, because it is size zero.'
    *** Call stack at first throw:
              0   CoreFoundation                      0x00007fff853ef7b4 __exceptionPreprocess + 180
              1   libobjc.A.dylib                     0x00007fff8456ef03 objc_exception_throw + 45
              2   CoreFoundation                      0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
              3   CoreFoundation                      0x00007fff853ef564 +[NSException raise:format:] + 148
              4   AppKit                              0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
              5   AppKit                              0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
              6   AppKit                              0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
              7   AppKit                              0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
              8   AppKit                              0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
              9   App Store                           0x000000010001c840 0x0 + 4295084096
              10  AppKit                              0x00007fff8074c444 -[NSControl drawRect:] + 405
              11  AppKit                              0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
              12  AppKit                              0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
              13  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              14  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              15  AppKit                              0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
              16  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              17  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              18  AppKit                              0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              19  AppKit                              0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
              20  AppKit                              0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
              21  AppKit                              0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
              22  AppKit                              0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
              23  AppKit                              0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
              24  AppKit                              0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
              25  AppKit                              0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
              26  AppKit                              0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
              27  AppKit                              0x00007fff80649a91 loadNib + 226
              28  AppKit                              0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
              29  AppKit                              0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
              30  AppKit                              0x00007fff8064635b NSApplicationMain + 279
              31  App Store                           0x00000001000013f4 0x0 + 4294972404
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff82e360b6 __kill + 10
    1   libSystem.B.dylib                       0x00007fff82ed69f6 abort + 83
    2   libstdc++.6.dylib                       0x00007fff823a85d2 __tcf_0 + 0
    3   libobjc.A.dylib                         0x00007fff84572b39 _objc_terminate + 100
    4   libstdc++.6.dylib                       0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
    5   libstdc++.6.dylib                       0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
    6   libstdc++.6.dylib                       0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7   libobjc.A.dylib                         0x00007fff8456efa2 object_getIvar + 0
    8   com.apple.CoreFoundation                0x00007fff85447969 -[NSException raise] + 9
    9   com.apple.AppKit                        0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
    10  com.apple.AppKit                        0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
    11  com.apple.AppKit                        0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
    12  com.apple.AppKit                        0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    13  com.apple.AppKit                        0x00007fff80649a91 loadNib + 226
    14  com.apple.AppKit                        0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    15  com.apple.AppKit                        0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    16  com.apple.AppKit                        0x00007fff8064635b NSApplicationMain + 279
    17  com.apple.appstore                      0x00000001000013f4 0x100000000 + 5108
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff82e00c0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff82e02add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff82e027b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff82e022de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff82e01c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff82e01a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff82e01e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
    Thread 3:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff82e22a6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82e26881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
    4   libSystem.B.dylib                       0x00007fff82e20fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82e20e89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff82e01a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff82e01e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff82e01aa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff707472f8  rcx: 0x00007fff5fbff358  rdx: 0x0000000000000000
      rdi: 0x00000000000003c8  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff370  rsp: 0x00007fff5fbff358
       r8: 0x00007fff7074aa60   r9: 0x0000000000000063  r10: 0x00007fff82e320fa  r11: 0x0000000000000206
      r12: 0x00007fff85474b09  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000001
      rip: 0x00007fff82e360b6  rfl: 0x0000000000000206  cr2: 0x00007fff705bdfd0
    Binary Images:
           0x100000000 -        0x100044fff  com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
           0x100065000 -        0x10018eff7  com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fff8010e000 -     0x7fff8018cff7  com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff8018d000 -     0x7fff801c0ff7  libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
        0x7fff80209000 -     0x7fff80215fff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
        0x7fff80216000 -     0x7fff80245fff  com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
        0x7fff80274000 -     0x7fff80294ff7  com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff802df000 -     0x7fff80561fe7  com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff80562000 -     0x7fff80579fff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff80586000 -     0x7fff80594ff7  libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
        0x7fff80595000 -     0x7fff805d2ff7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
        0x7fff805d3000 -     0x7fff8060ffe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
        0x7fff80610000 -     0x7fff80621ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
        0x7fff80622000 -     0x7fff80643fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
        0x7fff80644000 -     0x7fff8103eff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8135f000 -     0x7fff8136efff  libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
        0x7fff8136f000 -     0x7fff81374fff  libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff813b3000 -     0x7fff813b3ff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff81566000 -     0x7fff8157afff  libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff8157b000 -     0x7fff81634fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
        0x7fff81635000 -     0x7fff8165dfff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff8165e000 -     0x7fff8165fff7  com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff81660000 -     0x7fff81721fff  libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff81722000 -     0x7fff81738fef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
        0x7fff81739000 -     0x7fff81877fff  com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff818af000 -     0x7fff8194ffff  com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff81969000 -     0x7fff81a80fef  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
        0x7fff81a81000 -     0x7fff81adafe7  com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff81ba7000 -     0x7fff81c37fff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff81cb5000 -     0x7fff81cf2ff7  libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
        0x7fff81cf3000 -     0x7fff81d30fff  com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff81d4c000 -     0x7fff81d62fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff81dae000 -     0x7fff81daeff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff81daf000 -     0x7fff81dc3ff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff81dc4000 -     0x7fff81ea9fef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff81eab000 -     0x7fff81efeff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff81f11000 -     0x7fff82030fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff82230000 -     0x7fff8226bfff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8226c000 -     0x7fff8226cff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff8226d000 -     0x7fff822b6ff7  com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff822b7000 -     0x7fff82317fe7  com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8235c000 -     0x7fff823d9fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
        0x7fff82446000 -     0x7fff82448fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff82449000 -     0x7fff82458fff  com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff824db000 -     0x7fff82506ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
        0x7fff82546000 -     0x7fff82551ff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff82552000 -     0x7fff82561fef  com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff827af000 -     0x7fff8288cfff  com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff8288d000 -     0x7fff828b2ff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff828b3000 -     0x7fff828d0ff7  libPng.dylib ??? (???) <4815A8F2-24A0-E783-8A5A-7B4959F562D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff828d1000 -     0x7fff828d6ff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff82938000 -     0x7fff82a04fff  com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
        0x7fff82b0a000 -     0x7fff82b41ff7  com.apple.DiskManagement 3.6 (358) <D0D9E19C-7F01-CEB6-681D-0B20D3B7E9B4> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
        0x7fff82b42000 -     0x7fff82b46ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
        0x7fff82b47000 -     0x7fff82b91ff7  com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff82b92000 -     0x7fff82d9fff7  com.apple.JavaScriptCore 6534 (6534.49) <1D418EF7-CDBE-3832-0157-D853073948D0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff82da0000 -     0x7fff82de1ff7  com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff82de7000 -     0x7fff82fa8fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
        0x7fff82fa9000 -     0x7fff82faaff7  libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
        0x7fff82fba000 -     0x7fff82fbaff7  com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff82fbb000 -     0x7fff82fbeff7  libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff83032000 -     0x7fff8306cfff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
        0x7fff8306d000 -     0x7fff83078fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff831da000 -     0x7fff831efff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff831f0000 -     0x7fff83239fef  libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff8323a000 -     0x7fff83247ff7  com.apple.AppleFSCompression 24.4 (1.0) <57D6F613-CB5E-75BC-E351-3272D62227F5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
        0x7fff83f66000 -     0x7fff8403eff7  com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
        0x7fff8403f000 -     0x7fff840d9fe7  com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff840da000 -     0x7fff84144fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff84145000 -     0x7fff84443fff  com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff844d9000 -     0x7fff844daff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff84515000 -     0x7fff84564ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
        0x7fff84565000 -     0x7fff8461bff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
        0x7fff8461c000 -     0x7fff8461cff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff847f7000 -     0x7fff84804fe7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff84805000 -     0x7fff8480bff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff84a09000 -     0x7fff84a95fef  SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff84a96000 -     0x7fff84a9aff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
        0x7fff852fa000 -     0x7fff8533dff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff8533e000 -     0x7fff854b5fe7  com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff854b6000 -     0x7fff85853fe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff85854000 -     0x7fff85885fff  libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff858cc000 -     0x7fff8591bfef  libTIFF.dylib ??? (???) <5DE9F066-9B64-CBE4-976A-CC7B8DD3C31A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff8591c000 -     0x7fff85943ff7  libJPEG.dylib ??? (???) <B9AA5816-8CCB-AFCB-61FD-3820C6E8219D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
        0x7fff85944000 -     0x7fff85d87fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff85d88000 -     0x7fff85dc9fef  com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff85e4a000 -     0x7fff85efafff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff85efb000 -     0x7fff85ffbfef  com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff85ffc000 -     0x7fff86116fef  libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
        0x7fff86117000 -     0x7fff86151fff  com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff86182000 -     0x7fff861caff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff86245000 -     0x7fff8668cfef  com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff86745000 -     0x7fff868e1fff  com.apple.WebKit 6534 (6534.50) <05AEA122-3F31-0F56-4AA6-E84140C53785> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff868e2000 -     0x7fff8692efff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
        0x7fff8692f000 -     0x7fff86bb8ff7  com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff86c47000 -     0x7fff86c47ff7  com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff86c48000 -     0x7fff86d7dfff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff86fbc000 -     0x7fff86fc2ff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
        0x7fff870ec000 -     0x7fff870effff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff872ad000 -     0x7fff87381fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
        0x7fff87382000 -     0x7fff873a5fff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff873a6000 -     0x7fff87bb0fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff87bb1000 -     0x7fff87d6ffff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
        0x7fff87d70000 -     0x7fff87e31fef  com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff87ea7000 -     0x7fff87f64fff  com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff87f65000 -     0x7fff88f9ffff  com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
        0x7fff8902b000 -     0x7fff89072ff7  com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff89073000 -     0x7fff890b4fff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff890b5000 -     0x7fff89273ff7  com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff89274000 -     0x7fff89275fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
        0x7fff89276000 -     0x7fff8927cff7  IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff8933f000 -     0x7fff89351fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff89366000 -     0x7fff893e5fe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff89409000 -     0x7fff89422fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff89423000 -     0x7fff8942afff  com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff89483000 -     0x7fff8948eff7  com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
        0x7fff8948f000 -     0x7fff89514ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff895ea000 -     0x7fff89605ff7  com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff8996f000 -     0x7fff89ca3fef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff89ca4000 -     0x7fff89ca7ff7  com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff89ca8000 -     0x7fff89caafff  libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff89dd6000 -     0x7fff89e2bff7  com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff89e2c000 -     0x7fff89ee1fe7  com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff89efe000 -     0x7fff89f03fff  libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff89f04000 -     0x7fff8a600ff7  com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff8a601000 -     0x7fff8a601ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: ZTEUSBDIAGPort, PPP (PPPSerial), ppp0
    Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
    Serial ATA Device: MATSHITADVD-R   UJ-868
    USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

    Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?

  • HT1338 I'm having trouble renting movies from itunes to my MacBook Pro.  I keep getting an unknown error -50. I also can't download things nor access the app store. How can I fix this?

    I'm having trouble renting movies and other media from itunes to my MacBook Pro.  I keep getting an unable to access itunes due to an unknown error -50. I can't even access the app store. Anybody know how to fix this?

    Have you tried posting your issue in the iTunes forum where all those gurus are?

  • I got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    i got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    See the Mac OS X Speed FAQ.

  • HT203254 I have this problem on my macbook pro. I live in Sault Ste marie, ON. I took it to Genius Bar at the Apple Retail Store at Eton Center Toronto. They said it cannot be fixed for free, It would cost me more than a grand. I scared & run aways. Haha.

    I have this problem on my macbook pro. I live in Sault Ste marie, ON. I took it to Genius Bar at the Apple Retail Store at Eton Center Toronto. They said it cannot be fixed for free, It would cost me more than a grand. I scared & run aways. Haha.I think I should call & set up an appointment at apple third party service provider in my city. wish me luck

    Ah, but there's this caveat:
    Apple will continue to evaluate the repair data and will provide further repair extensions as needed.
    And a number of folks have found sympathetic managers and had the 2008 logic boards replaced, even after four years.
    Clinton

  • I have a macbook pro and use MS Office 2011. In Outlook 2011, i have noticed a strange phenomenon. In some messages, although the attachment icon appears indicating presence of attachments, i am unable to actually see or access the attachments.

    i have a macbook pro and use MS Office 2011. In Outlook 2011, i have noticed a strange phenomenon. In some messages, although the attachment icon appears indicating presence of attachments, i am unable to actually see or access the attachments.

    vivebk67,
    FYI, I have the same issue.  I converted from MS Office 2010 to Mac Office 2011 by importing .pst files several months ago and I have noticed that many emails, which I originally received in MS 2010 but coverted to Mac 2011, show the paperclip as if there is an attachment.  But when I open the email, the attachment is not there.
    At this point I cannot find any pattern as to why some converted emails retained their attachment and other emails appear to have retained their attachment but the attachment is not visible.
    I can confirm that there actually is an attachment by opening up MS Office 2010, but that is a huge pain becasue I have to open Parallels to do that.  I have no issues with any attachments received in Mac Office 2011.
    I spent an hour opening up a ticket with MS, sent them .pst files with examples and the guy was able to confirm that he could open the attachment in MS, but not Mac.  BUT, of course, I was told that I would not be apprised of any ticket updates and that the only way I would know if the issues was fixed was when I was finally able to view attachments that I was not able to view previously.
    Running MacBook Pro OS X 10.7.1

  • How do I start using CS6 on MacBook Pro (yosemite)? I'm getting a configuration error 16 message

    I've used Carbon Copy Cloner to clone CS6 and lots of other Adobe programs onto a newer MacBook Pro (yosemite), and I'm getting a configuration error 16 message... tried making the Adobe PCD and the SLStore stuff "read & write" but no good. Any help would be great, thanks!

    uninstall everything cs6 and then run the cleaner -  Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    then properly install your cs6 (do not clone/migrate/time machine/copy/etc) using the installation files.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works.  Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port.  Does it need it's own power source, or will the USB port suffice?

    I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works.  Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port.  Does the external superdrive need it's own power source, or will the USB port provide enough power?

    The Apple external SuperDrive actually exceeds the allowed power draw. Because of this, it is only trouble-free on certain models that accommodate this excess.
    All others require an external Power source.

  • HT1338 I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store US. The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.

    I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
    The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
    <Edited by Host>

    Sorry, but that opportunity has long passed. Your options now are:
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer)
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
             3. MacBook Pro (Mid/Late 2007 or newer)
             4. MacBook Air (Late 2008 or newer)
             5. Mac mini (Early 2009 or newer)
             6. Mac Pro (Early 2008 or newer)
             7. Xserve (Early 2009)
         Are my applications compatible?
             See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
         Am I eligible for the free upgrade?
             See Apple - Free OS X Mountain Lion upgrade Program.
         For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

  • Hello, i just installed a vertex 2e 90gb ssd in my macbook pro 13" (8.1 early 2011). But when i do a disk speed test i only get 125 mb/s write speed and 146 mb/s read speed.

    Hello, i just installed a vertex 2e 90gb ssd in my macbook pro 13" (8.1 early 2011). But when i do a disk speed test i only get 125 mb/s write speed and 146 mb/s read speed. Thats under 50% of what i should get. The disk have firmware 1.35 and 3 gb/s linkspeed when i check in systemreport.
    Anyone know why i get so low speed from my ssd?

    Speak to the manufacturer. They did the bench tests.

  • I am running Lion on both my Macbook Pro and iMac.  Outlook 2011 bombs out and does not even open on my iMac but works perfectly on my Macbook Pro.  Help please.

    I am running Lion on both my Macbook Pro and iMac.  Outlook 2011 bombs out and does not even open on my iMac but works perfectly on my Macbook Pro.  Help please.

    Check for updates by running MS Office Update directly from:
    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    (Open Finder, ⇧⌘G, paste in the above and click)

  • Upgrade Graphics card in MacBook Pro 15" 2.2GHz Early 2011

    Hi,
    I'm new to the forums so please don't comment saying that this has already been posted.
    Anyway, I Have a MacBook Pro 15" 2.2GHz Early 2011 and would like to play games using Dolphin. I have been using Dolphin for about 3 months but I have to scale my resolution down to 720p for it to run smoothly. So I was wondering if I could upgrade my graphics card to something that could support this on a 1440 by 900 or at least a 1280 by 800.
    Edit: Due do other answers, I now realise that it is not possible to change the graphics card but is there any other way of making it fast enough.
            Thanks again.
    Thanks in advance,
    Aaron Leanage
    //Message was edited by: Aaron Leanage

    Hi Aaron, Two kinds of people in the world, Tool users and tool builders. In this case, the prior responses to the question presume to know you, they are in a context that stereotype the entire reading audience as only able to consume a shrink wrapped utter non tech end user answer.
    Responses fail to ask before they answer follow up questions. They fail to set any boundaries of what you or the audience would consider acceptable and worse pass off (with scorn for your asking it) your question as either foolish or as factually materially not technologically possible.
    When in reality, it’s just is not your question which is in error, it appears to be the experience of or the presuming of the posters which have limited the material factual discussion of options.
    No one asked you if your goal was to get it done with a technicians help or to purchase a completed finished end user installable bits and make it work yourself. No one asked if you had some, none, extensive or access to technicians who do soldering.
    The three respondent’s are likely correct in guessing, most people (in general) can't go buy and solder if their lives depended on it.  However what the posters did, almost appears intended to confuse or conflate the experience with soldering with it with not being possible, rational, reasonable or desirable.
    I don’t know you or the other posters, but I value the question and you more than to dismiss it by answering conveniently based on my assumptions about you.
    So out of the box thinking is required, to counter the dismissive one liners .."its soldered in, suck it up and buy new".
    Please consider http://en.wikipedia.org/wiki/Technological_evolution
    Soldering irons have been around for over 4,000 years. Up until the late 1800s they were all heated by open flame or burning coals.
    1894
    The American Electrical Heater Company of Detroit Michigan begins manufacturing electric soldering irons. Shortly after the American Beauty® line of soldering irons appears.
    1921
    Ernst Sachs (Germany) claims to have developed the first electric soldering iron for industry (see note below) and ERSA begins commercial production of a 200 watt electric soldering iron.  [More Details]
    Note: I have found an advertisement from 1898 in an issue of "The Electrical Engineer" Vol. XXIV showing a drawing and description of the American Electrical Heater Company's electric soldering iron which pre dates Ernst Sachs electric soldering iron by 23 years.
    1926
    In December of 1926 William Alferink files for a U.S. patent for a "Combined Holder and Automatic Circuit Breaker for Electric Soldering Irons" (first soldering station?). On July third, 1928 the patent is granted.
    1946
    Carl E. Weller is granted a patent for his instant heat soldering gun and starts production as the Weller Manufacturing Company in Easton Pennsylvania where he manufactures the first "Speedy Iron" instant heat soldering gun.
    1949
    The American Beauty "Temperature Regulating Stands" are sold to control the temperature of electric soldering irons.
    1951
    WEN Products is founded and manufacturers their own instant heat soldering iron.
    1954
    Weller sues WEN Products over soldering gun patent infringement.
    Court finds in Weller's favor. [More Details]
    1960
    Weller is granted a patent for the "Magnastat" soldering iron which controls the iron's temperature through the use of a temperature sensitive magnetic tip.
    1967
    Weller begins manufacturing it's W-TCP soldering station with a "Magnastat" iron.
    1970
    Weller Manufacturing Company is sold to Cooper Industries.
    Reference: http://www.stevenjohnson.com/soldering/history.htm
    So the actual fundamental concern is not soldering, soldering has been around for a while, finding a technician is not the issue. Then the issue would seem to me to be, "will a card fit"?
    If the card fits, it can be soldered in. That’s the bottom line. An expert might take an hour to solder it, An expert might charge $90 - $250 an hour. A person with more than a little experience will appear as an expert to you. Ask for and check references, BBB to reduce your learning curve. Establish a maximum price, Establish criteria with your expert that make it acceptable to agree in advance in writing to only pay a fixed max amount on successful completion.
    Does anyone have a reference of it being done?
    Does anyone know a contact company that would take the job?
    Does anyone know specific parts (have a URL?) that should or are known to work?
    Milestones
    – Feasibility confirmation
    – Locate engineering soldering expertise
    – Return here and post your experience.
    Notes:
    If Apple had Nvidia reduce or reshape the display card specifically to fit the MacBook Pro you’re out of luck however if the MBP card was not customized by Apple then any modern mobile Nvidia board may work if you can find a tech to solder it in.
    If Apple changed the already small mobile card form to custom fit the MBP then you’re going to have no luck.
      Glad to clear that up for everyone with some material relevant facts for the adults
    shldr2thewheel wrote:
    the graphics card is not upgradeable.
    Kappy wrote:
    You cannot upgrade the CPU or GPU on laptops. They are soldered to the motherboard.
    Regardless of your being new here, this topic has been discussed before. You might have searched before posting.
    Allan Eckert wrote:
    If you would have read the threads posted on the right under the heading More Like This, you would have discovered that it has already been posted here.
    Allan

  • I've been given a Macbook Air as a gift (with OS 10.7.5). Garageband is missing and I can't dl the app store version because apparently my OS is too old. Help??

    I've been given a Macbook Air as a gift (with OS 10.7.5). Garageband is missing and I can't dl the app store version because apparently my OS is too old. Help??

    Try to by an iLife '11  installation DVD - perhaps you can find it at Amazon or eBay.
    Or try to update the MacOS X version of your MacBook Air to MacOS X 10.9 Mavericks. If your  MBA qualifies for the Mavericks update, you should be able to buy GarageBand 10.0 from he AppStore.

  • In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

    Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

    One way around tis is to borrow a Mac that can run Mavericks and then the download will work.  You can use these instructions:
    http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
    Though they are for Mt. Lion, the same steps will work.
    Ciao.

  • Have a new MacBook Pro 15" retina. After login to my I tunes account I can't get it to download my apps library. A few have appeared but not all. Music is ok . Any ideas to help ?

    New MacBook Pro 15" retina. Can't get I tunes to download my already purchased apps into the MacBook pro's I tunes apps library. Music appears ok

    Ok guys thanks......have tried to download purchases from App sotor, but only shows purchases I have made of the macbook since I have had it, not he 100 plus apps that I have purchases in with Iphone, Ipad and prevoius (windows) laptop. Any suggestions appreciated. Thanks

Maybe you are looking for