J'ai un messages d'erreurs sur itunes qui me dit que je ne peut synchroniser mon ipod car une erreur est survenue help merci, j'ai un messages d'erreurs sur itunes qui me dit que je ne peut synchroniser mon ipod car une erreur est survenue help merci

Bonjour a tous !
Je suis possesseur d'un iPod nano quand je le branche a mon pc pour le synchroniser, l'ordinateur refuse d'ajouter mes nouveaux morceaux et me marque a chaque fin de synchronisation "l'iPhone "iPhone de basile " ne peut pas être synchronisé. Une erreur inconnue s'est produite (13019)"
J'ai noté que les étapes 1 et 2 ce faisaient correctement mais que la troisième étape était sautée  help me please merci

Zazzz wrote:
Is it possible to not lose its data during a restore??  If so, how??  Is ICloud does the work??
Y a-t'il une façon de ne pas perdre ses données lors d'une restauration??  Si oui comment??  Est-ce que ICloud fait le travail??
Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
Connectez-vous via le câble à l'ordinateur que vous utilisez pour la synchronisation. A partir d'iTunes, sélectionnez l'iPad / iPod, puis sélectionnez l'onglet Résumé. Suivre les indications pour la restauration et assurez-vous de dire «oui» à la sauvegarde. Vous serez averti que toutes les données (applications, musique, films, etc) seront effacées, mais, comme les finitions de restauration, il vous sera demandé si vous souhaitez le contenu de la sauvegarde à copier à l'iPad / iPod. Encore une fois, dire «oui».
Sorry for my French.  I'm an American!
Désolé pour mon français. Je suis un Américain!

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