J2SE50 - error 1311 on installation

Hi,
Upon installation of the J2SE Runtime Environment 5.0, I receive error message 1311 - source file not found (C:\WINDOWS\Installer\MSI69.tmp).
I�ve been looking for info on this 1311 error message, and it�s widely commented. The main cause would be Norton Antivirus that prevents installing. But disabling it, doesn�t help me.
What can I do?
Many thx!

Here is another product with that sometimes get that 1311 InstallShield error code:
http://support.wolfram.com/mathematica/systems/windows/general/install_error1311.html
You may want to try the "off-line" installation. It is a big download, but once you got it, maybe some of the permission problems will go away.

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