J6480 stops printing on wireless after successful install

I have a J6480 installed on our wireless network at home.  3 PCs are sharing it a). Dell XPS desktop XP SP3, b). Dell Studio 15 Windows 7, c). Dell Inspiron 15r Windows 7.  I downloaded the latest J6480 software package, with drivers for the Studio laptop and installed it.  We never have any printing problems with the desktop running XP.  However,  the Studio laptop went through a successful install of the latest J6480 software package and drivers about 6 months ago.  After the install, all test pages and subsequent printing worked fine for a period of time but one day when I sent a print to it, it just sat in the print queue and wouldn't print.  Power down/up on the printer, etc - no printing.  Prints from the XP system worked fine.  I removed the printer from "devices and printers" on my laptop and went through the "find a network/wireless printer" process.  It found the printer twice (under two different names but same IP, which is very curious), and I selected one, completed the install process, and was on my way with printing again.  I go through this process about once a month.  I've even gone through deleting all entries for the printer in the registry (saw that as a recommended solution in a blog somewhere) - problems still persists as described.
I got my wife the Inspiron 15r for Xmas and downloaded/installed the latest J6480 software package with drivers on her laptop.  Everything has worked flawlessly these past 3 weeks.  Starting today however, she is running into the exact same problem as I described above with my laptop.
I have run the HP printer diagnostic utility numerous times.  It tells me I have a print stuck in the print queue (I knew that...) and removes it.  It then tells me to power down the PC and the printer, power them both back on and try again.  After doing that, the utility starts back up and says it "made some changes" and everything looks fine.  However, when I print a test page - nothing prints.  Remove the printer - rediscover and reinstall - print works fine.
Obviously, I can't keep deleting the printer and reinstalling it.  Any ideas or suggestions would be greatly appreciated.

I have this same problem. In a way it is good to know that I am not the only one. Have you found a solution?

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    Process:   
    Mail [497]
    Path:      
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier:
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    Version:   
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    User ID:   
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    PlugIn Identifier: jp.konicaminolta.fw.C650.Core
    PlugIn Version:
    3.7.0 (3.7.0)
    Date/Time: 
    2014-08-21 08:58:51.724 -0500
    OS Version:
    Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  446B19C2-BAC3-A868-74BD-D816FBDD905C
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    objc_msgSend() selector name: release
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib        
    0x00007fff957a0097 objc_msgSend + 23
    1   com.apple.CoreFoundation
    0x00007fff92b6e43f CFRelease + 591
    2   jp.konicaminolta.fw.C650.Core     0x000000010d0fa32a ClearPPDUIOption + 142
    3   jp.konicaminolta.fw.C650.Core     0x000000010d0fa8e2 DeletePPDUIOption + 22
    4   jp.konicaminolta.fw.C650.Core     0x000000010d0edcd0 CTblRelease + 84
    5   jp.konicaminolta.fw.C650.Core     0x000000010d0f3e42 -[KMComWinA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 43
    6   jp.konicaminolta.fw.C650.Core     0x000000010d0f318b -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 terminate] + 236
    7   jp.konicaminolta.fw.C650.Core     0x000000010d0f3078 -[KMPluginA23A66B9_510C_4D85_8184_85C81FF8D3A5 dealloc] + 77
    8   libobjc.A.dylib        
    0x00007fff957a265a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
    9   com.apple.CoreFoundation
    0x00007fff92b8d932 _CFAutoreleasePoolPop + 50
    10  com.apple.Foundation   
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    11  com.apple.print.framework.Print.Private    0x000000010bbb6945 0x10bbb0000 + 26949
    12  com.apple.print.framework.Print.Private    0x000000010bbb3a60 0x10bbb0000 + 14944
    13  com.apple.print.framework.Print.Private    0x000000010bbc6903 0x10bbb0000 + 92419
    14  com.apple.print.framework.Print.Private    0x000000010bbc6413 0x10bbb0000 + 91155
    15  com.apple.AppKit       
    0x00007fff8ebd83ac -[NSWindowController _windowDidLoad] + 450
    16  com.apple.AppKit       
    0x00007fff8ebbefa6 -[NSWindowController window] + 110
    17  com.apple.AppKit       
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    18  com.apple.AppKit       
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    19  com.apple.AppKit       
    0x00007fff8ef2efed __91-[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:]_block_invoke + 54
    20  com.apple.AppKit       
    0x00007fff8ef2efa8 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 630
    21  com.apple.mail         
    0x0000000102a12dee 0x102805000 + 2153966
    22  com.apple.Foundation   
    0x00007fff8a892f28 NSKeyValueNotifyObserver + 387
    23  com.apple.Foundation   
    0x00007fff8a8920f8 NSKeyValueDidChange + 453
    24  com.apple.Foundation   
    0x00007fff8a896be6 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
    25  com.apple.MailUI       
    0x00007fff9673252f -[MUIWKViewController browsingContextControllerDidFinishLoad:] + 213
    26  com.apple.WebKit2      
    0x00007fff95569162 WebKit::WebPageProxy::didFinishLoadForFrame(unsigned long long, CoreIPC::MessageDecoder&) + 112
    27  com.apple.WebKit2      
    0x00007fff9553e343 WebKit::WebPageProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 3353
    28  com.apple.WebKit2      
    0x00007fff9552b5ab CoreIPC::MessageReceiverMap::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 125
    29  com.apple.WebKit2      
    0x00007fff9553616b WebKit::ChildProcessProxy::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 13
    30  com.apple.WebKit2      
    0x00007fff9553b8a0 WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 24
    31  com.apple.WebKit2      
    0x00007fff9552b3f9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
    32  com.apple.WebKit2      
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    46  libdyld.dylib          
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    2   com.apple.CoreFoundation
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    3   com.apple.CoreFoundation
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    4   com.apple.CoreFoundation
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    5   com.apple.Foundation   
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    8   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    9   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
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    2   libsystem_pthread.dylib
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    3   libsystem_pthread.dylib
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    4   libsystem_pthread.dylib
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    8   libsystem_pthread.dylib
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    0   libsystem_kernel.dylib 
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    2   libsystem_pthread.dylib
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    1   libsystem_pthread.dylib
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    2   libsystem_pthread.dylib
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    1   libsystem_pthread.dylib
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    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535be6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib
    0x00007fff916caf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib 
    0x00007fff9535be6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib
    0x00007fff916caf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535be6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib
    0x00007fff916caf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535be6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib
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    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
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    0   libsystem_kernel.dylib 
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    1   libsystem_kernel.dylib 
    0x00007fff95356d18 mach_msg + 64
    2   com.apple.QuartzCore   
    0x00007fff97d25377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore   
    0x00007fff97d252ad thread_fun + 25
    4   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    5   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    6   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535be6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib
    0x00007fff916caf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib
    0x00007fff916cdfb9 start_wqthread + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467116 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore
    0x00007fff8e466c35 JSC::BlockAllocator::blockFreeingThreadMain() + 117
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 19:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
    Thread 20:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib 
    0x00007fff9535b716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib
    0x00007fff916cbc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore
    0x00007fff8e467737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore
    0x00007fff8e4675c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore
    0x00007fff8e45bf5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib
    0x00007fff916c9899 _pthread_body + 138
    6   libsystem_pthread.dylib
    0x00007fff916c972a _pthread_start + 137
    7   libsystem_pthread.dylib
    0x00007fff916cdfc9 thread_start + 13
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      rax: 0x0000000000000000  rbx: 0x00007fff7c19e060  rcx: 0xbadd086ac4c1bead  rdx: 0x00007fff7c1d8410
      rdi: 0x00006000006affc0  rsi: 0x00007fff8f36f666  rbp: 0x00007fff5d3f7b50  rsp: 0x00007fff5d3f7af8
       r8: 0x00000000000007ff   r9: 0xffff9fffff1a850f  r10: 0x00007fff8f36f666  r11: 0xbadd086ac4c1bead
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      rip: 0x00007fff957a0097  rfl: 0x0000000000010246  cr2: 0x000061000005af20
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    Error Code:
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    Binary Images:
    0x102805000 -  
    0x102af7fff  com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
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    0x102d3efff  libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    0x104793000 -  
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