Jabber 9.2.3 Group Chat Will Not Start

We're having an issue where about half of our Jabber installs cannot start a group chat. When you right-click and select "Start a group chat", you receive the message that you are about ready to start a chat with x number of people and to select continue. Once you select continue, nothing further happens, whereas on the installations that function, the group chat window then launches. Error message from logs below...
2014-11-10 14:34:37,252 ERROR [0x0000cf50] [sets\adapters\imp\components\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [XmppSDK.dll]: #0, CXmppMUCRoom::GetGroupChatServer , no MUC_SERVICE is available, please check the configure of server, bPersistent:0
Searched online and only found a few solutions that talk about enabling multi user chat on Presence... which of course it alreay is since half our client workstations can start group chats successfully. Tried uninstalling/reinstalling and removing the user/groups and readding with no success.
Thoughts?
Cordially,
Ray Finnegan

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See:
*[[/questions/880050]]

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